Reviews
Write a reviewGreat Service
Drop car off, gave me a ride to work and brought car to me when it was done... Always get great service from here...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robyn and thanks for the positive feedback. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com
Great Service
very prompt & courteous. Service reps and mechanics explained every thing completely. Will definitely continue to use in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cynthia, thank you for taking the time to submit this amazing feedback. Our team takes pride in their prompt and efficient customer service. We appreciate you continually trusting us with your auto needs! Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com
Great Salesperson, Lucas Ham.
Salesman, Lucas Ham, was courteous, knowledgeable, honest, friendly, and low pressure. I enjoyed the entire experience and would recommend Quality Mitsubishi and Lucas to all of my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John - Thank you for leaving us this great review. I am very happy to hear that Lucas could be so knowledgeable, honest, and friendly. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com
Great service.
Friendly service. Was able to ask questions and never felt like they were stupid ones. Fully trusted the information I was given and confident that the work done was necessary and accurately installed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anne, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com
great service in and out quick tell it like it is.
they did everything in less then 1 hour i like going there they take of your car and tell you what you will need done with no pressure to do it but at least they tell you whats going on they will do it while you are there or you can think about it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karen - Thanks for your awesome review. We take pride in our customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service. Please let us know if there's anything else we can do for you. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com
Best Dealership ever. They have the whole packege
EVERYBODY is so helpful and friendly. I hope they will keep to together. So far they for many years. Go Quality Mitsubishi.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William - Thank you so much for the wonderful compliments!! We couldn't be more pleased to hear ourselves described as helpful and friendly. If there is anything automotive-related we can assist you with in the future, please let us know. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com
Awsome service
The people we worked with were great! They helped us find exactly what we wanted with in our price range and answered all of our questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lucas - Thank you for taking the time to write this 5-star review. We strive to provide exceptional service to all our guests and are glad to hear that we helped you find the car you wanted. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com
Great Service
Very friendly staff & quick service, staff was friendly to explain what could be expected for future service needed. nothing else.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Elizabeth - Our primary focus is to provide each and every customer with friendly and professional service, and I am extremely happy to hear that our staff was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com
Good service but hard sell
I wasn't there very long and the price was very reasonable. They are always trying to sell additional service that I question whether it is necessary.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ronald - We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com
Great experience
All the staff was very welcoming and wanted to work for us and with us. They were not just out to sell a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alan, thank you so much for this 5-star review! We always enjoy hearing from our customers. I am pleased to hear that our team has been welcoming and professional during your visit. We hope to work with you again in the future for any of your automotive needs! Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com