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Quality Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (431 reviews)
Visit Quality Mitsubishi
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (802) 535-3287 (802) 535-3287
Used (888) 861-6023 (888) 861-6023
Service (888) 861-5008 (888) 861-5008

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (431 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Quality Mitsubishi from DealerRater.

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Wonderful service

The guys are always very kind and professional. I usually can not plan my oil changes and they do their best to fit me in. It is greatly appreciated.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Paula, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Perfect professionalism and friendly

Perfect. Professional. Friendly. Quick. This review wants twenty words, OK, I put in a request or need to look behind chairs to see if there are other outlets in the waiting area. I had a near dead tablet and someone was parked with their phone. If this is the worse thing in my day or life, things are doing great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Great Service and Employees

I can drop off my vehicle on my way to work, they give me a ride to work, and when it is done they bring it to me... Win, Win situation... :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Service

I always have a great experience when I come in! Everyone is pleasant and informative! I wouldn?t change a thing! Also, my wait time was minimal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Debra, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Great car, wonderful buying experience!

Wonderful sales representative to work with and the whole experience was delightful! You can tell the whole team at Quality Mitsubishi really care about people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sally, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

GREAT SERVICE

MY CAR WAS PICKED UP AT MY WORK AND DELIVERED BACK TO ME BEFORE THE AGREED TIME! THAT IS WHAT I CALL GOOD SERVICE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Steve, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Awesome sales staff!

The salesman, Adam, was low pressure and very knowlegeable!! Atmosphere was fun! Anything that could be done ahead of time was, so actual time waiting was kept to a minimum! Can't wait to het my next new car from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

At Ami, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

friendly and efficient

quick friendly explains what there doing let me know if something else needs or should be done but lets me decide what I can do. gave me time frame on any extra work and gave me cost up front.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Great Experience

The sales person was honest with is, and didn't pressure us into dealer financing or anything else we were not interested in. On top of that when we test drove the car our sales person took us in all the areas we wanted to drive but didn't know how to get to, without us asking him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback. At Quality Mitsubishi, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Quality

I like how down to earth the sales department is. Adam always is great to us and treats us fair!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback. At Quality Mitsubishi, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com