Skip to main content

Quality Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (431 reviews)
Visit Quality Mitsubishi
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (802) 535-3287 (802) 535-3287
Used (888) 861-6023 (888) 861-6023
Service (888) 861-5008 (888) 861-5008

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (431 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Quality Mitsubishi from DealerRater.

Want to share your experience with this dealership?

Write a review

Good Service-Repair section Great!

Definitely tried to meet our needs as we shopped for a new car. Your service facility is great! Nick has serviced my Suzuki for 11 years. Runs fine!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We truly appreciate you taking the time to write about your experience at our service department, Lorraine. We want to provide all of our customers with quick and efficient vehicle maintenance, and we're thrilled to hear that you feel you had such a wonderful experience with our entire team. We're happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can't wait to see you again ! Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Great service

The service is great they come and get my car and bring it back to me. They are very accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Connie, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Looking for a good vehicle at a great price.

Was able to get great info on many vehicles. Happy to say that a salesman was quick to introduce themselves and ask about what I was interested in.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review, Sean. Please come visit us if you need anything else, be it service or sales. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Eager to please and answer questions

Salesman was eager to listen and suggest the options available to suit my needs. I didn?t feel pressured and that is important to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Grainger, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Best sales staff, and service ever.

David, Shelly, and Samantha went out of their way to help us buy a replacement SX-4 for the one that we purchased from Bob Noyes 10 years ago and was totaled two weeks ago. Your sales staff is first rate. And over the years Nick, and Patrick have been great when we have had service problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jay and thanks for your kind words! We appreciate David, Shelly, and Samantha as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Excellent Service

The techs at Mitsubishi are always accommodating and fully explain what has been done or needs to be done on my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We truly appreciate you taking the time to write about your experience at our service department, Mark. We want to provide all of our customers with quick and efficient vehicle maintenance, and we're thrilled to hear that you feel you had such a wonderful experience with our entire team. We're happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can't wait to see you again ! Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Great Service

The Service Advisor's courtesy and knowledge was superb. The timeliness of service was quick. Cost was reasonable. Getting the appointment was easy and convenient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Cheryl, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Quality Mitsubishi. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

fast and friendly service

I took my car in for an oil change, the service was fast and friendly! I waited less then an hour and i was back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jennifer, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Great Service

Check in goes smoothly with my job slip accurate with my work request. Vehicle ready when I've asked for it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Patricia, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Quality Mitsubishi! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Service

Quick and easy. Great group of people. Made the whole experience great. Even helped me get a few other errands done while I was waiting. Even adjusted for my schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

At Quality Mitsubishi, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com