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Provo GMC Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (113 reviews)
Sales hours: 9:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:30am–7:00pm 7:30am–6:00pm
Tuesday 9:30am–7:00pm 7:30am–6:00pm
Wednesday 9:30am–7:00pm 7:30am–6:00pm
Thursday 9:30am–7:00pm 7:30am–6:00pm
Friday 9:30am–7:00pm 7:30am–6:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
New (888) 437-4307 (888) 437-4307
Used (888) 409-0354 (888) 409-0354
Service (866) 792-4101 (866) 792-4101

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Provo GMC Cadillac from DealerRater.

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Best experience Ever!

I have bought a lot vehicles over the years and this has been the best car\truck buying experience I have ever had. Mickey was fantastic to work. He is not pushy, he took the time to find out what I was interested in and showed me what I asked for. Mickey made it easy to trust him. I would absolutely buy another car from him. James made that last step, the dreaded finance room, a pleasure as well. Well done Mr. Harmon in assembling an awesome team! I highly recommend Harmon's Buick GMC Cadillac.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Truth

I once had to get my door repaired because water was leaking into the car through the lining around the door. The 'all knowing' GMC manager moved the bracket that locks the door in an inch and exclaimed "FIXED!" This made the door not line up with the rest of the car. This also caused damage to the weather strip. I told them that didn't fixed the problem. I was told "that's how the pros do it." I immediately went to the owner's office to report the ridiculous solution. The owner told me that he hired a manager to handle "problems like me" and that if I didn't like what his manager did that I should sue him. My only option was to leave. I refused to pay for the service and went to another dealer (non GMC) to get it fixed. It turned out that I needed a new weather strip too.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very Happy New Enclave Owner

Mickey Howard is the best sales person we have worked with. This new purchase was so much easier than we expected. He was not pushy and did not rush us. We was instead very professional and helpful every step of the way. He and this dealership are very upfront about costs and pricing which was very refreshing. Will be back for my next car for sure!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best dealer and dealer service I've seen

Had an issue with my new Stingray (GPS, Nav, and OnStar would not work). The Corvette forum listed these items as a fairly consistent problem for Corvette's build during a two month period with the performance data recorder - and several members stated that their Chevrolet dealers had trouble finding the issues and fixing them. Because of my trust of Hamon's as a dealer, and the Harmon's service department, I'm having my new Corvette serviced there. Dan and team researched the problem, read the codes, called TAC, overnighted the needed part, and had it completely fixed the next day. Another reason I have purchased several cars from Harmon's, and will always have my cars serviced there. I really appreciate the way we (and our vehicles) are treated there. I send all my friends there too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best experience I've had in buying a car

Mickey Howard was very knowledgeable and able to answer my questions. He was the perfect Southern Gentleman and never pressured me. He genuinely wanted me to get the best deal possible and be happy with my car. I love my new Encore. Of all the cars I had a test drive, it was the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

So happy with my new car

Both Craig and Mickey could not have been more helpful in ordering, tracking, and delivering my new Escalade! We were on a limited deadline for picking up the new Escalade and Mickey stayed on the tracking of the car and made sure it was delivered within our time frame. We certainly appreciate all his extra efforts!! Sincerely, Glenn and Nancy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Harmon's Car Center

Buying a car at Harmon's is a memorable experience. These people treated me like family. I love my car and this company. Mickey, Craig, and James were gentlemen and extremely knowledgeable. They help you through the process without being pushy. Their goal seems to be not selling you an automobile but helping you choose what works for you. Check them out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best GM Dealer in Utah

I would highly recommend this dealership to anyone that is interested in a GM vehicle. The salesman was very easy going. No pressure to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best GM service department around!!

I always feel that Josh, Johnny and Dan listen to my maintenance/repair needs and then get them done in a timely manner for a reasonable cost. This is the best GM dealership for service I have ever been to!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

trunk releace button came apart

they gave me a ride home then repaired my car. they then picked me back up to get my car back and I didn't even have an appointment. great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.