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Provo GMC Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (87 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (87 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Provo GMC Cadillac from DealerRater.

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Service Review

Our service man, Johnny, treated us with excellent care and respect. We got 4 new tires. Johnny was able to find a better price on them--which he matched. That saved us many dollars. That is excellent concern for the customer. We really appreciate Johnny and all the service technicians who have always given us the utmost consideration.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

I needed new tires for my Buick Enclave. The service department were great! They told me to wait for the rebate sale. I did, they got me right in and I was treated with respect and kindness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast Friendly Service

They always take care of me quickly and in a very friendly and professional manner. I wouldn't take my cars and truck anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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good small town dealership

russel was fair and honest. he did not try to talk me into anything and promise things he could not deleiver. I've already told 2 people if they are looking for a new auto to see him,

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Personalized customer service

They make the car buying experience fun and easy. We got everything done via text and I just showed up signed and picked up the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great personnel and service

Brought my vehicle for a routine oil change service. Everything turned out as expected. Good service! A carwash would make the service even better...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Harmon service visit 4/4/14

Every time I come into the Harmons Dealership I am treated like a King they get right on what ever I need. That says a lot for a dealership , they do care,and the customer is no.1 I thank you Harmons Cadillac Buick, GMC. Great Team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

The detailing could have been better. Maybe it doesn't include the outside? When you open the back window, all doors you see dirt that was never wiped off, also dirt around the rims.... I just thought the outside would be done, maybe you have to pay extra for that. The inside job was terrific!!! It looks like a brand new Escalade :O) The staff was very friendly and I will continue to get my Escalade serviced there!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Smooth purchase

Craig and Jason were very helpful and professional throughout the process of buying our 2015 Yukon XL. Harmon's is the type of dealership I like--no gimmicks or games, just the honesty and respect one deserves when making such a major purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always very friendly & timely.

I was treated very well. As far as knowing how things turned out with what was done, I guess time will tell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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