Stephen Wade Toyota

Danny G was awesome to work with! Kept us in the loop the whole time on eta of our van.

Thanks, Jessica for all your help As Stephen Wade Toyota started there might as well finish it there

ABSOLUTE NIGHTMARE EXPERIENCE AT STEPHEN WADE TOYOTA IN xx. GEORGE I have bought two cars from SWT in xx. George solely because of salesmen Danny Gilchrist. He is professional, straightforward and a genuinely good guy. Unfortunately that is no longer enough. I will never buy another vehicle from this dealership and you should NOT either. In 2019, after a pleasant experience with Danny, we had to go see the finance guy Jim Anderson, who was already super aggressive. When I said my payment and insurance were all I could afford and turned down all other offers they push on you, he literally berated and chided me for not putting any money down. He wrote "DOWN PAYMENT" on a pad of paper and tapped it with his pen while staring disapprovingly at us. He then pushed key-fob protection plans, overpriced extended warranty, higher-than-normal GAP insurance, and even insurance for the Corolla’s LCD monitor, which he claimed cost $10,000. He got madder and pushier the more I refused until finally my husband stood up and said we're done here. Only then did he back off. This time (August 2026) was far worse. I was already approved by my credit union for an auto loan. Finance Manager Candace Abbott ran another second loan review through CUDL without telling me what was happening. Lied about the two-hour wait being because an employee was “sick in the hospital” and told me the new loan was denied and then magically approved after she supposedly called the AFCU vice president (that never happened). Candace repeatedly claimed she was selling me the same GAP my credit union offers, America First Credit Union. Later I found out it was not AFCU’s product at all, and legally SWT cannot sell that specific GAP. She told us if we didn't sign up for the GAP today we could never get it. All lies. She also gave me an interest rate only available to Utah residents even though she knew I lived in Nevada. She dinged my credit with an unauthorized hard inquiry and then the loan turned out to be DENIED after I had already driven the used RAV4 home 90 miles away in Nevada. I found out the next day the loan was actually denied and my AFCU loan officer contacted me. Of course I won't be getting that lower Utah interest rate and though I have the car on my property there is actually no loan. LOL. What an absolute mess!!! It is massively inconvenient and completely unfair to get the car home only to find out there is actually no loan in place. Not sure what Candace was thinking. SWT would have never got paid and would have had to call me and try to work out a new loan agreement. Most likely I would not have been happy with their crappy finance options and they would have had to spend additional time and money to come collect the RAV4. I'm not driving it back. A long-time AFCU loan officer with decades of auto-loan experience has heard so many horror stories from other customers about this exact same dealership and warned me. I didn't listen. Stephen Wade Toyota finance has a known pattern of using heavy-handed sales tactics and outright lies. Candace Abbott lied to my face multiple times. She should not be working in financing or customer service. I will never buy another car from Stephen Wade Toyota in xx. George, Utah. Now I have to work with my AFCU loan officer to get another loan approval. This will be the 3rd loan application for one car. Much wasted time and energy. Buying a car is already not a pleasant experience, and Stephen Wade Toyota’s finance people have made that experience ten times worse. Give me 12 free oil changes, new hubcaps, and fire Candace Abbott. Then send all your finance people to customer-service and ethics school. Then maybe I would consider walking through your doors again. Until then, I recommend you stay far away. Not good!

Beau Hunsicker was very helpful and worked hard to get me a car that I needed he was very kind and patient with me and he was able to get me in a car. Thank you

Truck You Sold Me Still Runs Like Crap. You're All Crooks! Stay Away, Thanks For Taking Advantage Of A Hard Working American With A Diasability.

Great , good customer service,Kindly,Friendly, Helpful, respectful,Sebastian is a good dealer.His so kind and respectful.He deserve a raise

RUN!!! DONT WALK!! GO SEE QUINN SCOTT AT STEPHAN WADE TOYOTA! He knows his cars is helpful, easy to talk to, and cares about his customers. He spent hours with me explaining the entire car buying process. Whether you’re a first time buyer or a seasoned vet he will spend as much time as you need ! I promise you will not be disappointed in the service quality that you receive from Quinn. Thank you, Quinn for your time and patience. And good luck with your upcoming nuptials Suzan

Like all the reviews that I read and vetted, I can honestly agree that Stephen Wade Auto Center is one of the BEST places in the United States to purchase a vehicle. The prices are very competitive and I truly believe they set the bar for customer satisfaction. Danny was amazing. Danny is most definitely NOT the "average, run of the mill" sales consultant. His patience, willingness and understanding to get you the best price and "bang for your buck" is above and beyond anything one could expect. Danny's knowledge, of Toyota vehicles combined with his kind personality truly removes all of the stress and confusion when purchasing a vehicle. Thank you Danny! Clay Penrod - WOW! What a great finance manager. Very efficient and knowledgable. He is very clear in explaining options, straight forward and transparent in every aspect of add ons, supplemental warrenty packages, etc. You will know exactly everything you get without any suprises after the fact. Thank you Clay. The service department is mind blowing! I was very impressed observing first hand, the organization and cleanliness of the entire shop. It was no wonder why the very clean and comfoartable service center waiting area was so packed with people getting their vehicles serviced. The knowledge and expertise of the entire service department is over the top at Stephen Wade Toyota. What an awesome team. I would definitely refer anyone purchasing a Toyota to Stephen Wade Toyota. Thank you.

Sebastian was super helpful! Answered all our questions and got us in and out as soon as possible!

Beau Hunsicker was very knowledgeable and helpful in finding the best vehicle for me. The process was smooth and stress-free thanks to his expertise.