Reviews
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Fantistic help, Clinton Bates was so great to work with. The whole place made us feel like we were friends. Having a new car with all the new safety features we had to go back after a few hours of driving it to have some things explained to us. No waiting, Clinton came right out and explained to us the questions we had!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Graduating from a Mini-van
We had an excellent experience when we recently purchased a new Honda Pilot. We have bought through Stephen Wade before and we were again very pleased with their customer service and knowledge of the vehicles. We worked with Jason White and he really took great care of us and our needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice people, good service, fair price
Attentive sales staff, good services and a fair purchase price, Pretty hard to beat with a very nice 2018 Honda CR-V. Had Stephan Wade chat with me to assure that my needs were meet.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Super Fast!
They met me at the door and were very very fast getting my car serviced. They were super friendly and explained everything to me and answered all of my questions!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient
I took my CR-V in for a "clunking" noise that started a week prior to my visit. My service advisor was very thorough when asking when, where etc. The technician found the source and parts were immediately available. Total time spent was less than an hour from arrival to departure. Thank you for such great service and timely, efficient repair!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fair and Honest
Went to have an oil change and a tire rotation. They discovered an oil leak that I was not aware of. After further investigation they determined a seal had been compromised due to over tightening. Chris thought that it may have been one of their technicians that may have been at fault. Therefore they cleaned up the leaked oil and replaced the seal at no charge to me. They could have charged me for the diagnosis of the leak, the seal and the labor to perform these functions, but did not. I appreciate their honesty and fairness with this. This is the third Honda I have owned and this is not the first time this service department has been extremely honest and fair with me. That is why I will continue to bring my car here for any service that is needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Low stress
It was a good experience over all. Clint was patient with us and friendly. Everybody there seemed very friendly. They knew I was in a hurry and was quick to get us out
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick
It was done quickly and efficiently. Chis explained all that needed to be done.Tge price was fair. I have been getting my oil changed here for two years. Every one is friendly and helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
another easy experience buying a car
All of the staff at Stephen Wade Honda are professional, friendly and efficient. I have purchased seven cars from that dealership. I am very happy with my experience at Stephen Wade Honda!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely satisfied
First service appt was quick and easy. Busy Saturday morning but handled our needs quickly. Small warranty issue was jumped right on and fixed. Perfect!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair