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Stephen Wade Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (260 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stephen Wade Honda from DealerRater.

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Great car buying experience

We bought a 2019 CR V EXL from Jarod. He was knowledgeable and helped us through our decision without being pushy. the rest of the team was awesome as well especially Tonia. So many friendly and helpful people everywhere. Definitely a 10 in every way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Crappy service.Can't even change oil properly.

Ruined the tread of my car oil pan plug by forcing in with air gun. Go for oil change some place you can see what is done to your car or else or you may end up with having to pay for a new oil pan. Diagostic fee demanded in advance.Don't go there on Saturdays cause there are at lunch or even better Never.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very willing to meet our needs

Franco was our salesman and he did a phenomenal job. He was knowledgeable and helpful. We are looking forward to dealing with Steven Wade at a later date for another vehicle purchase thank you Franco you made our Experience very pleasing. Clint & Kiz Rogers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Very satisfied with the outcome...

Different members of the sales team were very informed and helpful with me and my wife. A big thank you to Joe in sales. He stuck with us through a lot of questions stuck with us until we drove off the lot in our new Mazda. Also; a big thank you to Todd who was involved in our first visit. Sales manager Mike really did all he could to help us with the right price. We were treated respectfully and graciously in a process that is normally a bit traumatic for me...not this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I can't say enough this people are awesome!

I have never had such a great experience in a car dealership like I had last Tuesday at Stephen Wade! Joe Baughman was so nice to us and even when he is a new agent he helped us a ton. Mark also was really nice to us and make thing happen for us and our family. We love our new car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase of a 2017 slightly used sedan

Eddie, Rodney, and Ranyd were just a pleasure to deal with. Got what I was promised, on time, clean and full tank of gas. I will buy there again. John in Las Vegas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Stay away from their service

Bought my Honda from this dealer.Service the car there for 3 years due to the extended service contract I paid extra for. Useless.Can't trust the place for a simple oil change. They stripped the tread of the oil drain plug. Recommend unnecessary services. Service is slow,overpriced, and not very friendly either. Will not wash or clean vehicle.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Franko was fantastic!

We loved working with Franko. He went the extra mile to make sure we knew everything about the car. He is the best salesman we have every had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good experience.

Chris Warner is very good to work with and is a man of his word. He made me feel like a VIP. The dealership I went to in the St Paul Minnesota area always washed my car as an added bonus. Kent Hugh

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

Mark and Tonya were great in the process of getting my new CRV. Mark had to answer a lot of questions from me and was very patient in helping me with some basic issues in regard to technology but was willing to take the time. He was the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.