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Stephen Wade Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (260 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stephen Wade Honda from DealerRater.

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Stephen Wade Delivers Again!

As always, they worked to make it happen! They jump thru hoops, solve issues asap and make it happen! Been customer since early 2000's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent!

This is the third Honda Pilot we have purchased from Stephen Wade Honda. Always excellent service from sales (this time Danny) to signing papers (Tawnya). The service department is great too. We have used them for all our oil changes and car services. Didn't plan on upgrading to a new year Pilot last night but the deal couldn't be passed. Thanks again!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

always very helpfull

Honest about problems with my Honda & employees explain the problems very well so I understand what is needed to take good care of my vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service for vacationing visitor

We were visiting Utah as a cross country trip and needed an oil change and maintenance. We were able to schedule an appointment that same day. The appointment was on time and completed within the hour. The service department were great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Consistently efficient

At Mazda, the service I receive is always provided in a timely manner and recommendations are always consistent with what I was thinking and/or other recommendations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a good experience

I've been using Stephen Wade Honda for our two vehicles since mid-2016 when we moved here from the Chicago area. All visits have been a very good experience. Staff is professional, knowledgeable and explains all service performed. I've walked away pleased with the service each time, and never feel "ripped off".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

pleasent

I was approached immediately and welcomed to the service area. I was told it would take 30 minutes and they lived up to their word. It was a pleasant experience. I will return again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

I've never been a fan of buying at a dealership, because of the games that often go on -- " I've got to run this by my manager", added "fees", etc. And the St. George market is generally higher priced and less willing to be competitive with other markets (both new and used). This purchase was facilitated by the Internet, so was able to do some homework on the price before the visit. However, the one drawback to my experience was an add-on fee I didn't want, $400.00 for an anti-theft etching (pre-existing as this was a used suv). If this was mandatory (it supposedly was), it should have been in the quoted price. But everything was in writing and explained. The CX-5 is great so far, and my several past experiences with the service department on another Mazda have been excellent. The sales person, Kevin Wells, Bus. Mgr., thoroughly discussed the suv, answered our questions honestly, showed us a CarFax report, and was a professional. Same for the finance person, although she was stuck with explaining the above add on, and tried on two occasions to sell us an extended warranty. Subject to the above caveats, I do recommend the Stephen Wade Mazda dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very satisfactory experience.

Chris was a lifesaver! When I pulled into the service center without an appointment, he immediately dropped what he was doing to help me arrive at a general diagnosis of the problem. He offered me a same day appointment, which I was unable to take advantage of, but got me in first thing the next morning. I appreciate the way the service department checks over my car to make sure nothing else needs repairing. Getting a car repair can be a hassle, but Stephen Wade makes it as easy as possible. Thanks! Chantie Belnap

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding Dealership

Always prompt courteous service. The very best service department ever. First class people and service. It is always a pleasure to work with such talented people. They always look out for the customer and the job is fixed the first time. I will continue to use this dealership for years to come

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.