Bill Luke Chrysler Jeep Dodge RAM

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

4.5
(1,529 reviews)
Visit Bill Luke Chrysler Jeep Dodge RAM
Sales hours: 10:00am to 5:00pm
Service hours: 10:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday 10:00am–5:00pm 10:00am–5:00pm
New (866) 443-4172 (866) 443-4172
Used (866) 443-4171 (866) 443-4171
Service (866) 443-4175 (866) 443-4175

Inventory

See all 1744 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since November 2015.
Welcome to Bill Luke Chrysler Jeep Dodge & Ram located in Phoenix Arizona. We have been family owned and operated since 1927 and are here to make sure your car buying experience is like no other. Come visit us today and to experience the Bill Luke difference. Did you know that Bill Luke is the #1 FCA Certified Dealer in the USA and has been since 2013. We are also the #1 Retail Truck Dealer in all of Arizona (all makes). Lastly at Bill Luke what you see is what you get. Contact us today to experience the Bill Luke Difference.
Sell Your Car to Bill Luke. Get a Real Offer in Minutes & Get Paid the Same Day! It's That Easy!

Service center

Phone number (866) 443-4175

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
10:00am–5:00pm

Meet our employees

Reviews

4.5
(1,529 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Luke Chrysler Jeep Dodge RAM from DealerRater.

Want to share your experience with this dealership?

Write a review
1.0

I bought a buy back 2021 Solis Winnebago ProMaster from

I bought a buy back 2021 Solis Winnebago ProMaster from Bill Luke’s, I gotta say, not the best purchase experience. I really never even knew who my sales person was by how I was passed off to a few people. No one was knowledgeable about this vehicle my wife and I had to figure out everything about this vehicle by YouTube while deciding to purchase this vehicle. It’s a converted RV I get that this isn't campers world, but to expect me to pay $57k please show me how to turn on a generator or something. Now when it came to the purchase part, we were sit down by Lex, I told him that my credit is frozen and what credit bureau would they need me to unfreeze for the purchase, I was told Experian so I unfroze that to only be told an hour later that they would need me to unfreeze Trans Union also. I’m over an 800 credit score and my wife’s a 740 with ZERO DEBT and was putting half down in cash , I didn’t understand what’s so hard to find a loan , but I attempted to unfreeze TransUnion but was unsuccessfull that day. After over another hour of waiting for them trying to find a loan it was passed 5:00 banks are now closed so my wife and decided to go home, they wanted to sign paperwork without securing a loan but we declined as we have already wasted enough time. I was able to unfreeze TransUnion when I got home, so I called Lex the next morning at 8am to let him know it’s unfroze for one day and we would like to purchase it if the terms and APR were right. One hour goes by no word, 2nd hour no word , text him and was told managers were in a meeting, 2more hours go by nothing. I text Lex after 12 and told him forget the loan to let Dan know I will be purchasing the vehicle outright and I would need the total purchase price. At 12:16 they finally sent me terms and APR of 7.84% for 72 months LOL. NO THANKS!!! I text Lex I’m taking a Uber over to Bill Luke’s now and should be there in a hour, no reply. A GOOD DEALERSHIP would say let me order you a Lyft from our account such as Avondale Toyota but like I said , no reply. After arriving I was sat down at a table by Lex and never seen him again, Dan told me there working on the paperwork now and someone will be with me shortly. I asked Dan are they going to wash and fill up the vehicle (AS A GOOD DEALERSHIP WOULD) his reply was they won’t fill this up on this deal. I never haggled the price on this vehicle, this was Bill Luke own listing price. Started paperwork they were pushing me to buy a warranty that started at $10k and dropped down to $8k , I declined. The only time they offered to give me a ride was when they needed the cashiers check, 1.5 mile round trip to the bank. I then was giving the keys by Dan and was passed off to a new salesman to take me to the vehicle. On the way to the vehicle the new salesman wanted my phone number to do a survey about my purchase before I left, I told him I’ll do it later. He hooked up my phone to Bluetooth and said good bye. I noticed that Dan didn’t even put the $50 in the vehicle gas tank because it was a little over a quarter tank and that’s where it was the day before on the test ride.. I WILL NEVER GO BACK TO BILL LUKES FOR SERVICE OR A PURCHASE AGAIN!!

1.0

I bought a buy back 2021 Solis Winnebago ProMaster from

I bought a buy back 2021 Solis Winnebago ProMaster from Bill Luke’s, I gotta say, not the best purchase experience. I really never even knew who my sales person was by how I was passed off to a few people. No one was knowledgeable about this vehicle my wife and I had to figure out everything about this vehicle by YouTube while deciding to purchase this vehicle. It’s a converted RV I get that this isn't campers world, but to expect me to pay $57k please show me how to turn on a generator or something. Now when it came to the purchase part, we were sit down by Lex, I told him that my credit is frozen and what credit bureau would they need me to unfreeze for the purchase, I was told Experian so I unfroze that to only be told an hour later that they would need me to unfreeze Trans Union also. I’m over an 800 credit score and my wife’s a 740 with ZERO DEBT and was putting half down in cash , I didn’t understand what’s so hard to find a loan , but I attempted to unfreeze TransUnion but was unsuccessfull that day. After over another hour of waiting for them trying to find a loan it was passed 5:00 banks are now closed so my wife and decided to go home, they wanted to sign paperwork without securing a loan but we declined as we have already wasted enough time. I was able to unfreeze TransUnion when I got home, so I called Lex the next morning at 8am to let him know it’s unfroze for one day and we would like to purchase it if the terms and APR were right. One hour goes by no word, 2nd hour no word , text him and was told managers were in a meeting, 2more hours go by nothing. I text Lex after 12 and told him forget the loan to let Dan know I will be purchasing the vehicle outright and I would need the total purchase price. At 12:16 they finally sent me terms and APR of 7.84% for 72 months LOL. NO THANKS!!! I text Lex I’m taking a Uber over to Bill Luke’s now and should be there in a hour, no reply. A GOOD DEALERSHIP would say let me order you a Lyft from our account such as Avondale Toyota but like I said , no reply. After arriving I was sat down at a table by Lex and never seen him again, Dan told me there working on the paperwork now and someone will be with me shortly. I asked Dan are they going to wash and fill up the vehicle (AS A GOOD DEALERSHIP WOULD) his reply was they won’t fill this up on this deal. I never haggled the price on this vehicle, this was Bill Luke own listing price. Started paperwork they were pushing me to buy a warranty that started at $10k and dropped down to $8k , I declined. The only time they offered to give me a ride was when they needed the cashiers check, 1.5 mile round trip to the bank. I then was giving the keys by Dan and was passed off to a new salesman to take me to the vehicle. On the way to the vehicle the new salesman wanted my phone number to do a survey about my purchase before I left, I told him I’ll do it later. He hooked up my phone to Bluetooth and said good bye. I noticed that Dan didn’t even put the $50 in the vehicle gas tank because it was a little over a quarter tank and that’s where it was the day before on the test ride.. I WILL NEVER GO BACK TO BILL LUKES FOR SERVICE OR A PURCHASE AGAIN!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
5.0

Best and fastest experience I've had purchasing a

Best and fastest experience I've had purchasing a vehicle. Friendly staff and no crazy hidden fees or mark ups. What you see on their website is what you pay. The only extra I had to pay was tint, sine they hired a contractor to apply it. Not bad. Tint addon is priced fair, a bit less than what you'd pay if you went elsewhere and bought it. I felt no pressure during the whole process. I've been looking for a certain used car for awhile and was able to get it here, had the lowest miles and cheapest fair price nationwide. Will definetly return when my 14 year old needs a car.

5.0

Best and fastest experience I've had purchasing a

Best and fastest experience I've had purchasing a vehicle. Friendly staff and no crazy hidden fees or mark ups. What you see on their website is what you pay. The only extra I had to pay was tint, sine they hired a contractor to apply it. Not bad. Tint addon is priced fair, a bit less than what you'd pay if you went elsewhere and bought it. I felt no pressure during the whole process. I've been looking for a certain used car for awhile and was able to get it here, had the lowest miles and cheapest fair price nationwide. Will definetly return when my 14 year old needs a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
5.0

My first car buying experience was excellent here.

My first car buying experience was excellent here. Calvin helped me find the car I liked and made the process quick and easy. Eduardo was great and helped with all the questions I had about the car!

5.0

My first car buying experience was excellent here.

My first car buying experience was excellent here. Calvin helped me find the car I liked and made the process quick and easy. Eduardo was great and helped with all the questions I had about the car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Dealer response

We are so happy to hear that, Landon! Enjoy your new vehicle!

Show full review
5.0

First time ever to Bill Luke CJDR and will certainly do

First time ever to Bill Luke CJDR and will certainly do business there again. Sales Justin, Finance Dustin, and Delivery Aron made the process very simple and personable. Thanks, guys!! 👍🏼

5.0

First time ever to Bill Luke CJDR and will certainly do

First time ever to Bill Luke CJDR and will certainly do business there again. Sales Justin, Finance Dustin, and Delivery Aron made the process very simple and personable. Thanks, guys!! 👍🏼

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thank you for the awesome review for our team, Caroline! We greatly appreciate you!

Show full review
5.0

Great dealership to purchase your next vehicle.

Great dealership to purchase your next vehicle. Jose our salesman,Arron with financial and Eduardo with delivery made the whole process of purchasing our vehicle totally painless.

5.0

Great dealership to purchase your next vehicle.

Great dealership to purchase your next vehicle. Jose our salesman,Arron with financial and Eduardo with delivery made the whole process of purchasing our vehicle totally painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

It sounds like our team provided great customer service, Ken! Thank you so much for sharing your experience with us!

Show full review
5.0

Excellent service and professionalism.

Excellent service and professionalism. It was actually enjoyable shopping for a car. Facility was clean.

5.0

Excellent service and professionalism.

Excellent service and professionalism. It was actually enjoyable shopping for a car. Facility was clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Dealer response

We are happy to hear that you received excellent service and enjoyed your experience! Thank you, Randy!

Show full review
5.0

Jay did an amazing job with sales and Eduardo was

Jay did an amazing job with sales and Eduardo was thorough at delivery. 10/10 recommend everything was smooth and efficient.

5.0

Jay did an amazing job with sales and Eduardo was

Jay did an amazing job with sales and Eduardo was thorough at delivery. 10/10 recommend everything was smooth and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

We are so happy to hear that, Juan! We greatly appreciate you!

Show full review
5.0

Gracias a Eduardo Sotelo y a Iron por la troca nueva muy

Gracias a Eduardo Sotelo y a Iron por la troca nueva muy buen servicio thanks

5.0

Gracias a Eduardo Sotelo y a Iron por la troca nueva muy

Gracias a Eduardo Sotelo y a Iron por la troca nueva muy buen servicio thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thank you, Gildardo!

Show full review
5.0

Thanks Andy, Joey and Jorge for making my car buying

Thanks Andy, Joey and Jorge for making my car buying experience quick and easy! Would come here again

5.0

Thanks Andy, Joey and Jorge for making my car buying

Thanks Andy, Joey and Jorge for making my car buying experience quick and easy! Would come here again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thank you so much, Charlie! We are glad to hear that you enjoyed your experience!

Show full review
5.0

Eduardo Sotelo was great, I love my brand new jeep,

Eduardo Sotelo was great, I love my brand new jeep, Brandon Bruno was also great help!

5.0

Eduardo Sotelo was great, I love my brand new jeep,

Eduardo Sotelo was great, I love my brand new jeep, Brandon Bruno was also great help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

We are glad to hear that Eduardo and Brandon were so helpful! Thank you for your business!

Show full review
See all 1529 reviews