Bill Luke Chrysler Jeep Dodge RAM

My son and I want to applaud three people : Papa Sow, Christian Daniels, Mike Roush. What a great experience in buying a car! Papa was excellent and the salesman to see! Great dealership and the place to go! Ask for Papa and he will take care of you!

Started off not so well just going by texting about the vehicle, asked for pictures 2x and was told pictures would be sent but as of now still no pictures and that’s just the start haven’t even made it to the dealership to test drive it or try to make a deal yet

Amazing dealership. We’re very professional and courteous. From start to finish they truly went all out. My family and I will be regulars as long as they don’t change the way they operate.

Very quick response and got me all the info I needed to make my decision

Matthew was great teaching me the in and outs of our Ram 1500. He spent as much time with me until I was completely up to speed on the truck

We had a great experience with Bill Luke Chrysler Jeep Dodge RAM. We specifically worked with Jay, Matthew, and Steve through out the process of our vehicle purchase. Excellent customer service, kind, responsive, and friendly team members. They ensured our needs were met and left a positive lasting impression of the dealership.

Just bought my second car from Bill Luke. No games played here. Very straightforward with pricing, knowledge, and listen to your requests. I worked with JJ, Neftaly, Thayer and Eduardo and they all did an exceptional job. 5 stars. Highly recommend using them for your next purchase.

We were treated well but alot of time with sales person running back and forth on completing paperwork than had to ditch for an hour waiting to finalize with finance. Start to finish was over 5 hours and the vehicle we picked out shead of time. Dead battery and wash job did not know about the diner.

I went in to buy a truck and spoke with Neftaly Castillo. He told me I had two options: put money down and get a $700 monthly payment, or go with no money down and have a $900 payment. I was aiming for the $700 payment, so I told him I’d go home and think about it. After giving it some serious thought overnight, I decided I was okay with the $900 monthly payment and called Neftaly the next day to move forward—exactly as he laid it out the day before. But suddenly, he tells me I now need at least $1,000 down to get that same $900 payment. That completely contradicted what he originally told me. What frustrated me even more was how little effort he put in—like he didn’t even care to try, maybe because I wasn’t putting any money down. It felt like I was being dismissed altogether. In the end, I bought a different car elsewhere with a $900 payment and zero down—exactly what I was ready to do with Neftaly. If you’re looking for transparency and someone who values your business regardless of your down payment, I’d suggest going somewhere else.

BUYER BEWARE: DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP. My wife and I just purchased a Jeep Grand Cherokee from this dealership 2 weeks ago and received a call from the service department last week stating they needed our vehicle back because it never went through inspection prior to us purchasing the vehicle. The sales department never informed us the mandatory inspection had not been complete and sold the car to us without checking to see if inspection had been completed. We took the vehicle in to the service department and as a result they found issues with the vehicle and were told it needed repair. These issues were not disclosed at the time of our purchase or highlighted on the carfax due to lack of inspection on their behalf. The vehicle is still in the service department’s possession and my wife has been without a vehicle for over a week. No remorse from the dealership and no remedy for their actions. We asked to speak with a General Manager but told they were unavailable. The General Manager is supposedly on vacation and we are waiting for their return to discuss the magnitude of this event.