Reviews
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Great experience buying from Barrett. Jorge facilitated a PPI and the car was as advertised! more professional than some high end dealerships. Thanks again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We aim to Please. We are very grateful for the kind words. We look forward to working again with you.
Best service Jorge goes above and beyond!
Jorge and team went beyond the call of duty to make my purchase experience a true pleasure. I highly recommend you going check out this dealer. Ask for Jorge!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service and friendly atmpospher
My husband and I want to extend our appreciation to Barrett. We wanted to sell our Range Rover and Rudy Vallejo at Barrett was very professional and made us feel comfortable and made the process smooth and quick with no hassles. As a business owners we feel that an employee always reflects on the image of the company and it's management; therefore, Barrett keep up the good work!!!! thank you Rudy Vallejo. We will be visiting you soon. Tony and Chalie
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I got what I wanted
I'm not the type of person to write reviews, but I had such an amazing shopping experience that I just had too! I've been searching for weeks but I just couldn't find the right vehicle until I looked at Barrett auto-gallery website! It was a white Mercedes GLK so I sent out an e-mail and was quickly responded by Mr. Rudy Vallejo Internet manager at Barrett. He made things very simple, he even drove all the way to Brownsville to deliver me the vehicle. Which I thought was very curious of him! Thanks Barrett, I'll definitely be back!!!! :) :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding Customer Service
I am not certain what management tells the team at Barrett Auto Gallery, but whatever it is, it clearly works. In my experience with them, there has never been a single instance of a representative doing anything but their absolute best to answer my questions. My impression from observing the way the various employees interact with customers, and each other, is that they derive genuine enjoyment in what they do. Exceedingly gracious customer service is quite rare to encounter, and it is a treat to receive it so unexpectedly--it all seems to flow so naturally that I swear that whomever I was dealing with at any particular time (sales, finance, management) made me feel like they truly cared about helping me with my question or concern. This dealership should make a "how-to" video: that's how smooth the process is with them--not a single problem along the way and I could not have had a more professional car-buying experience. These guys are great and I will not go anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service Awesome Prices
This is the only dealership that I go to now not only because of the great deals they always give me but because of the staff the way they treat me, not like any other costumer but like a family member. I just want to say thank you to there awesome staff Rudy, Abel, Jorge and Fernando... Hope to do more business with you soon thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank You Mr. Gonzalez. To us you are Family and we are grateful to have customers like you who keep coming back. It is our pleasure to serve your vehicle needs here at Barrett and look forward to your next purchase with us. Thanks Again
Great buying experience after a long search
This was one of my favorite buying experiences. We had been looking for a Jaguar XF for a few months. After finding it online, I made a trip down to McAllen to see it. Tino was extremely helpful with the buying process and we were done in a couple of hours. Mr. Guerra is one of the most pleasant finance managers we have ever dealt with. We look forward to purchasing our next vehicle from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We sure do appreciate the opportunity to earn your business especially after such a long search for the perfect vehicle. We also look forward to seeing you soon. Thanks
vehicle purchase
I was looking for over 8 weeks for a vehicle that was up to my standards, finally after such a long search I came across Barrett auto, they facilitated my purchase and assisted me with everything I needed to finalize the deal, they even went as far as detailing the car before it left the dealership, I highly recommend purchasing a vehicle from them, I know I will be a returning customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow Weeks!!! We agree that finding the perfect vehicle can be toughest part of buying a vehicle. For that reason we hand select every vehicle that we offer our clients. Along with a low pressure buying experience. We make it easy and memorable for you here at Barrett Auto Gallery. Thanks and please tell your friends
Truely unbelievable experience........
In my entire adult life and the purchases of many luxury automobiles I have never ever had such a wonderful experience of purchasing an auto. I really wanted to write something extraordinary about ALL of the staff at Barrett ..... You no doubt can sence what I am saying..... Extra unusual buying experience ... Very helpful... Went out of their way to help however they could.... Simply the very very best experience of my +40 years of purchasing cars. I will be trading with them again in the future and would gladly, easily recommend them for ALL of you auto needs!! Thank you Tino and Abel for a very gratifying pleasant professional experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Matthew for the kind words. thats just the way we like to do business at Barrett. We treat you like family but more importantly listening to your wants and needs. thanks again for giving us the opportunity to earn your business.
Awsome out of town buying experience
I recently purchased a pre owned car from Rudy at Barrett. I live over 500 miles away. Rudy helped me do all the paper work and facilitate the transport at a great price and an expeditious manner. This was all done over the phone. The car was delivered 2 days after financing was complete and it looked brand new, even though it was 2 model years old. This was the easiest buying experience I have ever been through. I highly recommend Rudy at Barrett.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Dave for your kind words. Connivence and Satisfaction are what we strive for. No matter how far away or busy you may be we want to be there to make your purchase a great and memorable one. Its important for us to have a quality product so you can purchase with Confidence and Ease. Thanks for the recommendation.