Reviews
Amazing dealership experience.
Amazing dealership experience. Me and my wife went to a few dealerships before this one and none of them were willing to negotiate with us or give us the interest rate we know we could get approved for. Acura of Peoria really went out of their way and gave us a truly great deal that we couldn't walk away from!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback!
The Online price is NOT the real price.
Beware. For used cars, the price on the website (and on cars.com) is NOT the real price. They will add on reconditioning fees which in our case was about 15%. This information is not on their website.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Randy, we never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please contact Jessica in Customer Service at 833-796-1425.
I initially thought everything was good, until I found
I initially thought everything was good, until I found out 2 months later from a different Acura dealership that my salesman lied to me, to the tune of over $9000. He told me the sticker was $56,000, but it wasn't, it was $46,000! It's my fault that I didn't ask to see the sticker, but still, I feel swindled, nothing will make this dealership ok with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We would like the opportunity to speak with you to get some clarification on your comments so we can address any questions you may have. All of our vehicles include a full breakdown of pricing in your documentation when purchased, the window sticker is provided on the vehicle and our online shopping tool breaks down pricing as well. The standard pricing on a vehicle generally does not include tax, title, license and documentation fees but those are detailed when you purchase a vehicle. We’re happy to answer any questions you may have regarding your vehicle. We’re unable to identify you by this screenname to reach out directly so please contact Jessica in our Customer Service Department at 833-796-1425 at your earliest convenience.
Such a smooth buying experience.
This dealership is amazing. The sales team always makes you feel like family. I've bought 4 vehicles with this dealership. All the way back to my first Acura, the RSX. I really love my new 2022 MDX. I couldn't ask for a faster or more smooth transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Everyone very courteous and friendly.
Everyone very courteous and friendly. Toni was exceptional in all phases of the transaction. I would gladly recommend Acura to all my friends and acquaintances Financing was clearly detailed, patient and very thorough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the positive review!
An overall great experience from dealership to salesman
An overall great experience from dealership to salesman to finance. Very friendly and helpful staff. And Jorge, our salesman, was great. Probably the most pleasant car buying experience I have had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I cannot say enough good things about Acura of Peoria. The entire staff helped to make our car-buying experience the most pleasant ever. I recommend them highly.
Thank you for the positive review! Congrats on the new car
Everyone at Acura of Peoria is helpful and friendly.
Everyone at Acura of Peoria is helpful and friendly. The salesperson we worked with, Jorge Gomez, is knowledgeable and works with u. I would only go to Acura if I could work with Jorge
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback, and for your loyalty to us. Congrats on the purchase!
All employees treated us with respect.
All employees treated us with respect. Buying our new Acura from Acura of Peoria was made pleasant and easy because of the people who work there. Shout out to Jesse who was our salesperson! Our experience of buying this car was easier than any other previous time we purchased a car. It’s the people! We plan on having our car serviced at Acura of Peoria because we know we can count on their service department to take good care of our beautiful Acura.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review, and congratulations on the new car!
You are very welcome. By the way yesterday we had protective bra put on our car in your service department and it was another positive experience at Acura of Peoria.
I had a great experience buying from Peoria Acura
Purchasing my Lexus RX350 from Peoria Acura was a great experience. My salesperson Jorge was friendly and easy to talk to in negotiations. He made this experience very positive and painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.
From top management on to the sales and repair shop,
From top management on to the sales and repair shop, outstanding customer service. And in the process of settling all issues, salesman Jorge Gomez made fun rather than an ordeal. Gary Bross
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a positive review. We take pride in our customer service and hope you received that as well. We strive for reviews like this one, and hope that we have earned your loyalty.