Reviews
Great experience 👍.
Great experience 👍.. All involved helped to make process quick and easy. Not my first nor last purchase at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall great experience.
Overall great experience. Staff are very welcoming and professional and accommodating. Answered all our questions and concerns. Went above and beyond explaining Leasing versus buying a vehicle. Very pleased with choosing Peoria Acura to purchase/lease our very luxurious beautiful TLX. We are very pleased to be included into the Acura Family. We just love our new Classy car. ❤️❤️ Special Thanks to: Sales consultant: Dina Michael 👍 ❤️ General Manager: Jin Lee. 👍 🥇 Financial representative: Jenn Townsend 👍 ❤️ Best Regards Steven & Joy Retmier Proud 2025 Acura TLX owners ❤️🙂
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We’re thrilled to hear about your positive experience with our team and your new TLX. Welcome to the Acura family! If you have any more questions or need assistance, we're here for you. Enjoy your classy ride!
Acura is a Dealership, that makes it happen , Botton Line
Acura is a Dealership, that makes it happen , Botton Line !!! Excellent care on everyone’s part towards the customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Deanna, thank you for your fantastic review! We're thrilled to hear that our team provided you with excellent care. Your satisfaction is our priority, and we look forward to serving you again in the future!
Did what they needed to do to make the deal.
Did what they needed to do to make the deal. Fair on the trade in and great on negotiations for what we needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We’re thrilled to hear you had a positive experience with our team. We strive to make every deal fair and beneficial for our customers. Your feedback truly motivates us to keep delivering great service!
Worst place to get your acura parts from there.
Worst place to get your acura parts from there. Quality of the parts made my issue with emission system worse because if the very poor quality. And the return policy is nit clear on the website, so there is no return unless you didn’t open the product so how do you know it’s bad quality and not working ? By magic plus you pay for the return cost. Good luck with the bad quality bad parts and bad customer service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear about the issues you've encountered with the parts and our return policy. We strive to ensure our customers receive quality products and clear information. We’d like to address your concerns directly and work towards a resolution. Please contact Vince Hancock, our Service Director, at 623-523-0870, and he will assist you with this matter. Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction.
The staff at Peoria Acura is wonderfully attentive.
The staff at Peoria Acura is wonderfully attentive. It makes buying a car easier and less nerve wracking. I feel like I could go back for help any time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for dedicating your time to share your feedback! We're delighted to hear that you had a positive experience with our business. Should you need assistance in the future, don't hesitate to reach out. Feel free to contact us anytime for any questions or inquiries you may have. We look forward to serving you again!
From start to finish every person I met was knowledgeable
From start to finish every person I met was knowledgeable and helpful. They did not quit till they found the vehicle that fit all my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
I love Acura of peoria service.
I love Acura of peoria service. Tony nguyen is a nice guy I love him he really helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the comments on your experience with us, we hope we can assist you again soon!
Jin Lee is the biggest fraud in the business.
Jin Lee is the biggest fraud in the business. Should talk less and listen and think more. He talks so much xx and so fast he cant even remember what hes doing. Then his flunky Jared Templeton is just as incompetent as Jin. Had a deal set where they were supposed to contribute $2k to sale. Kept sending me purchase orders not showing that $2k and saying yes the down payment will come from them. when it came down to me being a cash buyer they were no longer wanted to do the promised contribution. Jared acted like a total jerk saying it was a mistake when Jin clearly knew i was a cash buyer coming in with a check from USAA and even thanked me for my service. Jared said he didn’t realize i was a cash buyer. Thats total xx. Jin talks so much and faster than he can think thats the only way it could have been a mistake. The also sent me an email giving me $1000 off the unit i was interested in but said he could never sale a unit like the one i wanted under MSRP. But i got the proof. See pics below! 👇🏼 BEWARE OF ACURA OF PEORIA AND JARED TEMPLETON AND JIN LEE!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're disappointed to hear you weren't satisfied with our pricing as we strive for transparency. Our full pricing can be displayed on our website using our digital retailing tools as well as the physical vehicle sticker. Should you have any further questions, please contact Jessica in Customer Service at 833-796-1425.
Sorry Jessica you can’t defend the facts in the screen shot pictures provided. You dont email a customer one price luring them to your dealership then not honor the deal or price offered. You work for a Fraud. Arent you tired of defending dishonest pathetic people yet?
When you have a written deal from your incompetent sales manager and owner so save you scripted xx to yourself Jessica. You look just as stupid as them trying to cover for the. When you crowd yourself with trash, you begin to smell like it . Run Jessica, you’re starting to stink too!!
This dealership has always provided excellent care of us
This dealership has always provided excellent care of us and our Acuras, from the sales force to the service dept
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.