Keith Hawthorne Ford of Belmont

(4.7) 133 reviews

Dealer on Cars.com since September 2012

Currently in stock!

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New Used Service

Today's Hours

Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 7:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 8:30 AM - 8:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 7:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.7
133 lifetime reviews.
  • Awesome Service

    Bought 2nd car. Great staff and customer service! We will be back to buy here again!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service

    Very pleasant. Randy went above and beyond, in explaining what was going on with my 2017 Fusion. I did not purchase my vehicle at Hawthorne's..But I

    ...

    will be bringing it back for all services needed.

    Not Applicable
    Customer Service
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • New car purchase

    Wonderful experience at the dealership. My salesperson was amazing.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Frances, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than ha

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    ppy to assist you! Safe travels!


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Service & Repair

Service Reviews

4.7

62 lifetime reviews of the Service Department.

  • Service

    Very pleasant. Randy went above and beyond, in explaining what was going on with my 2017 Fusion. I did not purchase my vehicle at Hawthorne's..But I

    ...

    will be bringing it back for all services needed.

    Not Applicable
    Customer Service
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • HORRIBLE SERVICE, CUSTOMER SERVICE, & MANAGEMENT

    I went there to get an oil change, tire rotation, headlight restoration, and auto detail and the only thing they did was change my oil, which I can't

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    prove or deny, and did a very poor job restoring my headlights. They said they restored the headlights before sending it to detail which was why they couldn't detail the truck and they really didn't give me a reason why they wasn't able to perform the tire rotation. Basically, their failure was due to a lack of planning! Sadly, I called the dealership and left the service manager a voicemail but after more than two weeks he has yet to return my call. Does this sounds like a very caring and concerned manager?

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Gregory, we are disappointed to hear you had negative experience. Your satisfaction is our top priority so we are regret to hear we failed to provide

    ...

    you with the quality experience you deserve. Please contact us at (704) 825-5186 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. We hope to hear from you soon.


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Service Pricing

    Oil, Filter Change

    $29.95 and up*

    New Brake Pads/Shoes (Rear)

    $99.95 and up*

    New Brake Pads/Shoes (Front)

    $99.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 665 Offers on 16 Models

About Our Dealership

Dealer on Cars.com since September 2012

Keith Hawthorne Ford is located in Belmont, NC. Keith Hawthorne Ford is known as one of the premier dealerships serving Charlotte NC, Huntersville NC & Rock Hill SC. From the instant you enter our showroom; you'll know we are committed to Customer Service and Excellence. Whether you need to Purchase, Finance, Lease or Service a New or Pre-Owned Ford, you?ve come to the right place. Call 866-848-7684 for your No-Obligation Internet Price Quote from our Internet Department. We proudly serve the surrounding areas and communities.

"I'm the man, I'm the man, I'm the Truck,Truck, Truck Man"
Keith Hawthorne Ford of Belmont
617 N Main St Belmont, NC 28012
New (877) 736-8197
Used (877) 893-3513
Service (888) 540-0182
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