Honolulu Volkswagen

The moment I stopped by here, I was not really planning to buy a car. However, EJ was really helpful and persuasive. EJ tried to get what I wanted and... he was successful to get me the perfect car I wanted. And the atmosphere in the dealer shop was friendly. People were kind and EJ and one of people there even asked me to have some sushi, probably that was about time they had a lunch together. At the end of conversation and procedure, I finally decided to buy a car, my new Passat there. And I am sure I will recommend this place to my friend, and I will probably stop by when I want to change my car in the future.

Jessica is awesome! She is ALWAYS friendly and helpful. The day I came in , she was the only one working the intake desk. She handled all the customers... and more! I wish someone had stepped up to handle the next person in line (kind of like they do in the stores when lines are long). Not that Jessica couldn't handle it-it was that she shouldn't have to handle it on a Saturday when there are more people coming in for service.

Excellent customer service. Very friendly staff. Thank you

It is always a wonderful and positive experience that I receive from getting my Volkswagen Jetta serviced at the Honolulu Volkswagen service Department.... From calling in my appointment (to where they fit me in, even though they were busy), checking me in & out and keeping me informed of the progress/status of my vehicle servicing (Jessica was awesome), the comfort of the waiting area (complete with complimentary beverages & a TV (mostly with a nice movie on playing), to getting a ride back home & back again to Honolulu Volkswagen when my vehicle was done (Chris and his expertise shuttle servicing was great) and to all the auto service technicians who worked on my vehicle to make sure I get it back in a timely manner; I thank you all. You keep making my experience at Honolulu Volkswagen an great one and I look forward to coming back again.

Nice and clean facilities. Friendly staff. Great customer service.

Always satisfied with my service experience. This time I was in for my 30K service. Also, my AC needed servicing again (covered by warranty, for the second... time).

Went in for my 10,000 mi service/oil change. Actually it was super convenient because I called and was able to bring my car in same-day. Jessica was... awesome and very helpful. No pressure to purchase anything and took care of only what was needed. Oil change was done within a reasonable amount of time too. I really felt that Jessica really cared about me and my car, which is why I decided to do this review.

Great location. Excellent customer service in all departments.

Excellent and speedy service. Always enjoy working with the staff at Honolulu Volkswagen. Friendly, courteous, helpful in every way. Thank you!

Great experience, if you are looking for a vehicle talk to Jeremy.