Reviews
They were helpful and welcoming.
They were helpful and welcoming. There was a little wait to speak with a sales rep but they had plenty of snacks, drinks, and comfortable seating while you wait.
They were helpful and welcoming.
They were helpful and welcoming. There was a little wait to speak with a sales rep but they had plenty of snacks, drinks, and comfortable seating while you wait.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Natalie, we're glad to hear you felt welcomed and comfortable during your visit at Honolulu Volkswagen. Thanks for the feedback!
Convenient location; easy to make appointments for
Convenient location; easy to make appointments for services; good communication with staff; nice lounge waiting area; clean bathroom; new coffee/ hot beverage machine; courtesy car wash.
Convenient location; easy to make appointments for
Convenient location; easy to make appointments for services; good communication with staff; nice lounge waiting area; clean bathroom; new coffee/ hot beverage machine; courtesy car wash.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting the convenient location and amenities at Honolulu Volkswagen! We're glad to hear that our team provided good communication and made your visit comfortable. We appreciate your feedback and look forward to serving you again soon!
Best people to work with!
Best people to work with! They make everything look easy and fun! Best dealership on island!
Best people to work with!
Best people to work with! They make everything look easy and fun! Best dealership on island!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear about your recent experience with us. We hope to continue to serve you in the future!
Harold with the service department always gives great
Harold with the service department always gives great customer service! All the staff are friendly and helpful
Harold with the service department always gives great
Harold with the service department always gives great customer service! All the staff are friendly and helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Harold and the service team at Honolulu Volkswagen provided you with excellent customer service! Thank you for recognizing our friendly and helpful staff.
Honolulu Volkswagen has been a great place to work with.
Honolulu Volkswagen has been a great place to work with. I appreciate their professionalism and willingness to help.
Honolulu Volkswagen has been a great place to work with.
Honolulu Volkswagen has been a great place to work with. I appreciate their professionalism and willingness to help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you had a positive experience with us at Honolulu Volkswagen! Our team is committed to providing professional and helpful service. Thank you for your kind words!
VW Honolulu provided me with the best car buying
VW Honolulu provided me with the best car buying experience. I made an inquiry online to buy a used car and that’s the car I was shown. I did not feel rushed or forced at any time. Davic and Kyle deserve a raise because they know how to treat the customer with respect and address their needs.
VW Honolulu provided me with the best car buying
VW Honolulu provided me with the best car buying experience. I made an inquiry online to buy a used car and that’s the car I was shown. I did not feel rushed or forced at any time. Davic and Kyle deserve a raise because they know how to treat the customer with respect and address their needs.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Christopher, we're delighted to hear that Davic and Kyle made your car buying experience at Honolulu Volkswagen so positive. Thank you for the kind words and support! Enjoy your new ride!
Malachi was awesome and the process was fast and easy!
Malachi was awesome and the process was fast and easy! I would recommend them to anyone needing a car. Thank you for all your help!
Malachi was awesome and the process was fast and easy!
Malachi was awesome and the process was fast and easy! I would recommend them to anyone needing a car. Thank you for all your help!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Malachi made your experience at Honolulu Volkswagen fast and easy! Thank you for recommending us, and we're here if you need anything in the future.
Taya provided excellent customer service, detailed cost
Taya provided excellent customer service, detailed cost estimates, and maintained contact during the entire service process.
Taya provided excellent customer service, detailed cost
Taya provided excellent customer service, detailed cost estimates, and maintained contact during the entire service process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Taya provided excellent customer service and kept you informed throughout your visit at Honolulu Volkswagen. Thank you for sharing this positive feedback! See you next time!
The staff is knowledgeable and friendly, excellent
The staff is knowledgeable and friendly, excellent service. Everything was smooth and without much delay. Couldn't have asked for more.
The staff is knowledgeable and friendly, excellent
The staff is knowledgeable and friendly, excellent service. Everything was smooth and without much delay. Couldn't have asked for more.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us at Honolulu Volkswagen! We're delighted to hear that our knowledgeable and friendly staff provided excellent service. We appreciate your support and look forward to serving you again in the future!
Sheree was knowledgeable and caring treated me really
Sheree was knowledgeable and caring treated me really well and we got the job done
Sheree was knowledgeable and caring treated me really
Sheree was knowledgeable and caring treated me really well and we got the job done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear about your recent experience with us. We hope to continue to serve you in the future!