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Honolulu Volkswagen

(804 reviews)
Visit Honolulu Volkswagen
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (888) 862-8170 (888) 862-8170
Used (888) 506-2618 (888) 506-2618
Service (855) 577-4497 (855) 577-4497

Inventory

See all 207 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2024.
Welcome to Honolulu Volkswagen where you'll find selection and value. Why do people from all over Hawaii shop our store? It's because of our commitment to our customers for their entire ownership experience. Our trained and experienced sales staff is focused on assisting you with all of your Volkswagen needs whether for a new or Certified Pre-Owned VW or one of our carefully inspected used vehicles. Our service department is staffed by manufacturer-trained technicians trained on the latest techniques and features of today's advanced vehicles.

So give us a call or visit us at 2881 N Nimitz Highway. We look forward to serving you!
Welcome to Honolulu Volkswagen!

Service center

Phone number (855) 577-4497

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(804 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They were helpful and welcoming.

They were helpful and welcoming. There was a little wait to speak with a sales rep but they had plenty of snacks, drinks, and comfortable seating while you wait.

They were helpful and welcoming.

They were helpful and welcoming. There was a little wait to speak with a sales rep but they had plenty of snacks, drinks, and comfortable seating while you wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Natalie, we're glad to hear you felt welcomed and comfortable during your visit at Honolulu Volkswagen. Thanks for the feedback!

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Convenient location; easy to make appointments for

Convenient location; easy to make appointments for services; good communication with staff; nice lounge waiting area; clean bathroom; new coffee/ hot beverage machine; courtesy car wash.

Convenient location; easy to make appointments for

Convenient location; easy to make appointments for services; good communication with staff; nice lounge waiting area; clean bathroom; new coffee/ hot beverage machine; courtesy car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting the convenient location and amenities at Honolulu Volkswagen! We're glad to hear that our team provided good communication and made your visit comfortable. We appreciate your feedback and look forward to serving you again soon!

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Best people to work with!

Best people to work with! They make everything look easy and fun! Best dealership on island!

Best people to work with!

Best people to work with! They make everything look easy and fun! Best dealership on island!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear about your recent experience with us. We hope to continue to serve you in the future!

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Harold with the service department always gives great

Harold with the service department always gives great customer service! All the staff are friendly and helpful

Harold with the service department always gives great

Harold with the service department always gives great customer service! All the staff are friendly and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Harold and the service team at Honolulu Volkswagen provided you with excellent customer service! Thank you for recognizing our friendly and helpful staff.

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Honolulu Volkswagen has been a great place to work with.

Honolulu Volkswagen has been a great place to work with. I appreciate their professionalism and willingness to help.

Honolulu Volkswagen has been a great place to work with.

Honolulu Volkswagen has been a great place to work with. I appreciate their professionalism and willingness to help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a positive experience with us at Honolulu Volkswagen! Our team is committed to providing professional and helpful service. Thank you for your kind words!

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VW Honolulu provided me with the best car buying

VW Honolulu provided me with the best car buying experience. I made an inquiry online to buy a used car and that’s the car I was shown. I did not feel rushed or forced at any time. Davic and Kyle deserve a raise because they know how to treat the customer with respect and address their needs.

VW Honolulu provided me with the best car buying

VW Honolulu provided me with the best car buying experience. I made an inquiry online to buy a used car and that’s the car I was shown. I did not feel rushed or forced at any time. Davic and Kyle deserve a raise because they know how to treat the customer with respect and address their needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Christopher, we're delighted to hear that Davic and Kyle made your car buying experience at Honolulu Volkswagen so positive. Thank you for the kind words and support! Enjoy your new ride!

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Malachi was awesome and the process was fast and easy!

Malachi was awesome and the process was fast and easy! I would recommend them to anyone needing a car. Thank you for all your help!

Malachi was awesome and the process was fast and easy!

Malachi was awesome and the process was fast and easy! I would recommend them to anyone needing a car. Thank you for all your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Malachi made your experience at Honolulu Volkswagen fast and easy! Thank you for recommending us, and we're here if you need anything in the future.

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Taya provided excellent customer service, detailed cost

Taya provided excellent customer service, detailed cost estimates, and maintained contact during the entire service process.

Taya provided excellent customer service, detailed cost

Taya provided excellent customer service, detailed cost estimates, and maintained contact during the entire service process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Taya provided excellent customer service and kept you informed throughout your visit at Honolulu Volkswagen. Thank you for sharing this positive feedback! See you next time!

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The staff is knowledgeable and friendly, excellent

The staff is knowledgeable and friendly, excellent service. Everything was smooth and without much delay. Couldn't have asked for more.

The staff is knowledgeable and friendly, excellent

The staff is knowledgeable and friendly, excellent service. Everything was smooth and without much delay. Couldn't have asked for more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us at Honolulu Volkswagen! We're delighted to hear that our knowledgeable and friendly staff provided excellent service. We appreciate your support and look forward to serving you again in the future!

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Sheree was knowledgeable and caring treated me really

Sheree was knowledgeable and caring treated me really well and we got the job done

Sheree was knowledgeable and caring treated me really

Sheree was knowledgeable and caring treated me really well and we got the job done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear about your recent experience with us. We hope to continue to serve you in the future!

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