Reviews
Easy, relaxing, trustworthy, Love KIA Soul
We had a great time buying our 2016 KIA Soul. We traded our 2011 KIA SOUL in for it. Really excited about our new car and the experience with Terry at Williams KIA was great. We plan to do this again in five years! Thanks Sandy and Doug
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A+!!!!!
Greg jumped through hoops for us!! He went out of his way to work within our budget to get us a GREAT vehicle that I never thought we could own! THANK YOU SO MUCH for being the place I trust to do my business today and years to come!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service and friendly sales men
They made getting our Sportage real easy. They were helpful in getting us the deal we needed to be able to get the car we wanted. We will be going back again for our next car. Thank you Greg and Tommy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy Kia Customer
They were friendly, they were helpful, they explained and went over all the paperwork. Overall great experience, would recommend Williams to anyone. Im a very happy Kia customer, Thank you Williams Kia!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Down to earth approach with exceptional service.
Service was excellent, from the staff members who welcomed me at the door, to the very helpful Salesman ( Greg ) who helped me with my purchase. All my questions were answered by Greg or Tom. This is my second new car purchase from Williams Kia. I would recommend this business to anyone looking for wonderful service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent, very helpful
Very helpful in finding what we were looking for. Greg the salesman was very willing to work with us. We were only in the area for a few days and Greg found the vehicle we were looking for!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent, through and quick
We traded our 2012 Soul for a new 2016 Soul. Our salesperson,Terry Tracey made the entire process extremely easy. He took some basic information and within 15 minutes we had a deal that was acceptable for everyone. They called our insurance agent and made the necessary changes for us, swapped out the plates and we were out the door. We would highly recommend Terry and the entire Williams KIA staff to anyone in the market for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales, finance and purchase went very smooth.
Very easy to work with. New their vehicles. Very polite and caring. Went out of their way to make sure I was satisfied. Made all aspects worth my time and money. Nothing but good things to say about the people I met and worked with. Thank you.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Friendly and curteous
I have given an excellent rating as Greg was very friendly and courteous in our dealing with him. we had talked to him on the phone before coming to Traverse City from the UP, he was very considerate of the distance we had come and dealt with us quickly. He was easy to deal with as we knew what we wanted to look at. After our purchase he got us out quickly and back on the road. When we got home, he called to make sure we had a good trip back and was satisfied with the car. Would recommend him to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2015 Kia Optima
They were very informative, courteous and fast. Have dealt with Kia for many years now. Have always been very satisfied. Will use them in the future also.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car