Reviews
I had a great experience at Acura North Scottsdale buying...
I had a great experience at Acura North Scottsdale buying my 2019 Acura TLX. Ray Ryan was helpful & knowledgeable. Great atmosphere at this Dealership. No Pressure !! Matt ( Sls Mgr) & Paul in Finance were involved in the process. The entire process went well. Would highly recommend. Thanks too all. Michael
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star rating and great review! We are happy to know that you had a great car buying experience with us and to know that Ryan was helpful and knowledgeable. It is also great to know that Matt and Paul in finance were great. We appreciate you recommending us and we hope to see you again soon!
5 Stars
I walked into Acura north Scottsdale one day just looking with no intention of buying. I was greeted by David S. with a warm smile. I explained my situation and we checked out a few cars. I left the store that day with an idea of what I wanted and David said he would let me know if anything came up. David regularly updated me with any changes and responded timely with any questions I had. My customer service experience was excellent. I went back to the store with only the intention of driving a vehicle. David had the vehicle ready to drive when I arrived to the store and the test drive went great. He updated me with important information about the certified preowned vehicles that I was unaware of which ultimately helped me make my choice. During the process David was never pushy which is especially important to me. Buying a vehicle can be a hard choice and I liked that he always respected my boundaries. I would highly recommend David as your sales associate!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alena, thank you for the positive feedback! We are happy to know that your experiences with us went well and with the help of David who provided excellent customer service. We appreciate you recommending us and we hope to see you again soon!
5 Stars
Paul Graziano was terrific! He went over every detail of the car before we made our decision to lease and again on day of pickup. He was very patient and very thorough. We had a great experience at Acura of Scottsdale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Brenda, for taking the time to share your terrific experience with Paul! Congratulations on your brand new Pickup! We look forward to taking care of any of your auto needs in the future. Enjoy your new ride!
5 Stars
Just wonderful! Couldn’t be better! David Silver did well. Will refer everyone I know to Acura North Scottsdale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review, Manuel. We will be sure to thank David for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.
Dr. Jim Hladik
Excellent service as always from Matt Williams. He always provides great service. The dealership is excellent in all aspects. I have used them for years
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review, Jim! We are happy to hear that Matt provided excellent service yet again! We appreciate your compliments as well. If we can be of further service, please don't hesitate to let us know.
Outstanding Service
My MDX was making a noise that Acura Tempe could not find and seemed uninterested in providing any assistance or resolution, so I called Scottsdale. Although it was a very long drive it was well worth it! Cami was able to get me seen ASAP and Tom diagnosed the issue immediately. They both went above and beyond to fix the issue. My experience with this team was amazing! Tempe Acura has something to learn from the Scottsdale team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi CB, thanks for the great review! We are happy to have helped you with your MDX situation. We can't wait to share your compliments with Cami and Tom. We appreciate your business and hope to see you again!
Great dealership!
During a regular service on our 2007 Acura RL, a transmission seal was found to be bad. Thanks to the great service, the price for the seal was minimal compared to having to replace the whole transmission. With just over 76,000 miles driven in the last 12 years, this is the only problem that we have encountered. Great car, great dealer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rick, thank you so much for sharing your five-star review! We are pleased to have helped you with your vehicle needs. It was a pleasure working with you. Come back and see us again!
Totally Happy
I went in with one vehicle in mind and left with a different one but it all worked out. Ray and the finance manager(I wish I knew the finance managers name, his hair stood out to me) were very welcoming and made me feel super comfortable after things didn’t go the way I planned. There was no pressure, no BS they were straight forward and honest. They were able to work out a deal for me with the same make and model vehicle just a different color and a newer year with WAY LESS MILES! I’m very appreciative I was very nervous due to some credit issues but Ray reassured me that everything would be ok and he was right. He definitely knew his stuff when it came to the vehicle and he helped me get my iPhone all paired up and ready to go. He’s a real genuine man and you can tell he’s not fake like some of these other sales people. I’m so grateful he was closest to the door when I walked in :)Thanks so much! I love my new car. I’d definitely recommend Acura of North Scottsdale, with Ray at the top of the list.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your vehicle, Tanisha! We are delighted to learn that Ray has provided you with an excellent and genuine experience. It's a joy to learn of your satisfaction and recommendation. Thank you!
Rachel is the best salesperson. Hands down!
I needed to replace a car for my son and was looking for a reliable, used fairly inexpensive car that would still last. Rachel listened to our needs and took the time to find the right car. She also spent the time explaining the pros and cons of this brand and model vs others that were options. We ended up buying a Toyota Solara and are positive it was the right choice. The process was painless, quick and fun. I would recommend Acura NS and Rachel to anyone wishing to buy a used or new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your son's Toyota Solara, Andrea! We are happy to learn of your confidence in your choice and recommendation for Rachel and our team. We hope you'll let us know if we can assist you again. Thank you for your wonderful review.
Fantastic and friendly service!
I had an excellent experience at Acura North Scottsdale, especially with Jack Berry, who was the sales associate I worked with. He was professional, friendly and efficient. My car was waiting for me when I arrived and the entire process was smooth and easy. Would definitely recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Julie, Thank you for taking the time to write a review. We are ecstatic to hear you had an excellent, friendly, and efficient car-buying experience with Jack! Looking forward to taking care of all your auto needs in the future, Enjoy your new ride!