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Russ Darrow Metro Mazda

(1,124 reviews)
Visit Russ Darrow Metro Mazda
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
New (855) 871-0696 (855) 871-0696
Used (855) 870-5566 (855) 870-5566

Reviews

(1,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Metro Mazda from DealerRater.

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Amazing

Tim was absolutely amazing and sincere in doing everything and anything possible to make sure he gave me a light at the end of a very dark tunnel that started in April after a hit and run accident with an uninsured motorist!! Would recommend to anyone and everyone that asks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oik change tire rotation

Metro mazda is the best dealer in regards to customer service. There is no better people in every category or any aspect of the service industry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Getting a new car!

Aloha all!!!! Great experience, everyone was willing to work with me and I didn’t feel too much pressure. I had to visit twice because the first Saturday it was extremely busy but I still got great service and didn’t get the usual car dealer harassment or pressure. Everyone was great! I just wish I could have got my car for a cheaper monthly price, but they kind of met me in the middle and through in a bunch of perks (specifically the sales manager I’m not sure his name ). Overall, I would definitely recommend this dealership to others. and I’ll be sure to return for all my maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience!

I got beyond great service and got a wonderful car! The process was easier than I thought and I had all of my questions answered without any worry. This all made buying my first car on my own, worry free!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I purchased my Mazda 3 from Metro Mazda over 2 years ago....

I purchased my Mazda 3 from Metro Mazda over 2 years ago. They had Mazfa dealerships closer to my residence but I continue to use Metro Mazda for service because of the pro.pt excellent service I receive from them. I highly recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very good experience, Recommend Kurt, Warren, and Adam,...

Very good experience, Recommend Kurt, Warren, and Adam, they made things happen for us. We have lower credit ratings, but still was approved. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome! Jose worked really hard with me to find the...

Awesome! Jose worked really hard with me to find the truck i wanted. Color. Price. Style. Etc. Always friendly, welcoming, and hard working. Really appreciated his service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Adam and team made sure to take care of me and made sure...

Adam and team made sure to take care of me and made sure that I left happy and excited to drive my new CX-5

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service. For the Mazda I’ve always wanted. I...

Excellent service. For the Mazda I’ve always wanted. I couldn’t be happier. Alejandro was excellent in his customer service. Just an overall great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We purchased 2 vehicles within one week. Kurt and Don...

We purchased 2 vehicles within one week. Kurt and Don were fantastic to work with and no hassle! 1st time Mazda owners. THANKS! 🚘 We will definitely recommend to family and friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.