Mark Kia

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4.6
(1,799 reviews)
Visit Mark Kia
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 8:00am–9:00pm
Tuesday 7:00am–6:00pm 8:00am–9:00pm
Wednesday 7:00am–6:00pm 8:00am–9:00pm
Thursday 7:00am–6:00pm 8:00am–9:00pm
Friday 7:00am–6:00pm 8:00am–9:00pm
Saturday 7:00am–5:00pm 8:00am–8:00pm
Sunday Closed 10:00am–6:00pm
New (480) 374-5567 (480) 374-5567
Used (480) 374-5632 (480) 374-5632
Service (480) 648-2673 (480) 648-2673

Inventory

See all 398 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 1999.
Mark Kia is a family owned store centrally located just north of ASU. You'll find superior customer service complimentary beverages and free Wifi throughout the facility. Check us out online to see why we are the #1 Rated Kia dealer in Arizona for customer satisfaction.
The name to remember MARK KIA MARK KIA!

Service center

Phone number (480) 648-2673

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

View all 40 employees View less employees

Reviews

4.6
(1,799 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mark Kia from DealerRater.

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5.0

My experience with Mark Kia team was very rewarding and

My experience with Mark Kia team was very rewarding and welcoming. These guys professional and upscale, and let you know that they want and appreciate your business. My sales rep was Demarko, and he did an excellent job. After listening to my concerns he brought back to me a monthly payment that fits well with for my family budget. I'm very happy with my 2019 Nissan Pathfinder SV 4WD, and I highly recommend this dealer and sales representative to friends and family.

Dealer response

Congratulations on your new vehicle! We are so glad that DeMarko had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new Nissan Pathfinder SV 4WD, and we look forward to continuing to serve you in the future!

1.0

I had previously purchased a vehicle from Frank a couple

I had previously purchased a vehicle from Frank a couple years ago. He’s listed as one of the top salesman in their organization. I emailed him looking to purchase another vehicle. Come to find out, Frank has not been there for a while, yet they’re leaving his name and contact information on their website so that they can pillage the emails that are coming in under his name wanting to do business with him. The vehicle I went to look at was a 2020 Kia Niro with a very reasonable asking price. When I ask what the bottom dollar was, cash out the door, the price was $9000 more than the price advertised. Some of that $9000 was taxes, some of that $9000 was documentation fees, a large part of it was hidden fees of dealer options Mark Kia felt the vehicle needed. Window tinting for life, a security tracking system, which was only good for a year, and then you had to pay for a subscription to continue it, even $499 for a second set of keys. Huge disappointment, but hey, I learned a valuable lesson. Never do business with Mark Kia again. I went down the street to Chapmans and bought a 2022 from Joshua Brooks.

Dealer response

Thank you for this feedback, Steve. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

5.0

DeMarko was amazing!

DeMarko was amazing! My fiancé and I came in as first time car buyers and DeMarko made our experience so much better! He helped us out and got us into the vehicle we came in to see!

Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear DeMarko delivered such a great experience!

5.0

Great service department

Didn't have an appointment. Jacob, my service advisor was extremely helpful and friendly in getting my car up to date and functioning properly. He recommended services that I hadn't considered and my vehicle is better than ever.

Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mark Kia.

1.0

I'd stay as far away from here as you possibly can.

I'd stay as far away from here as you possibly can... my 7 month pregnant fiancé went in to purchase a 2023 Sportage. She put $20k down. They pressured and pushed her into a THIRTY THOUSAND DOLLAR MARKUP, effectively doubling the price of the car. We have tried 3 separate times to voluntarily surrender the vehicle, and now no one will even answer our calls or return our messages - presumably because they are making a small fortune off of her. We have gone in person each time, and have been treated like garbage in every instance. This has been a 5+ month endeavor Buying Manager Mike Gray has a condescending demeanor & lied directly to finance about our interactions, to which the Finance Manager Jose admitted was the case. I would not recommended working with Mike Gray GM David Clark hasn't returned our 5+ voicemails. He has pretended to not be in the office on a day that we, again, tried to surrender the vehicle onsite. I saw him with my own eyes. I would not recommend working with David Clark. Owner Mark Dubowy has not returned our outreach attempts either, and as such we have filed a formal complaint with the Chairman of Kia North America to get this matter resolved. My fiancé & I understand that it is a car dealership's job to sell vehicles and add-ons. It is critical to their bottom line. What is UNETHICAL in this scenario is that we have attempted numerous times to surrender this vehicle at a substantial personal loss , and now no one wants to respond. They took advantage of a pregnant woman with a large cashiers check & are now trying to squeeze it for everything that it's worth. Even if you've looked at every other dealership in the valley, I would recommend you consider purchasing a unicycle as your daily commuter before ever doing business with Mark Kia. This place is a literal circus

Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Consumer response

Thanks for the reply. I have responded with the name in a private message. I would enjoy having someone from the dealership call me back. I have left countless voicemails at this point in addition to my visits.

5.0

DeMarko was such a great help!

DeMarko was such a great help! DeMarko made us feel very comfortable and welcome for all concerns!

Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mark Kia.

5.0

DeMarko was so professional and personable at the same

DeMarko was so professional and personable at the same time!! He is by far the best salesman I have ever dealt with and appreciate all of his guidance and help with my purchase!!!

Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

5.0

I'm so glad to meet Demarko was very helpful answered my

I'm so glad to meet Demarko was very helpful answered my question. Words were good thanking him very much for the help.

Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mark Kia are glad to have you as a customer.

5.0

My Grandson and I really appreciated the professionslism

My Grandson and I really appreciated the professionslism of DeMarkco. We were treated with the upmost dignity and respect. We are extremely satisfied and happy with the purchase of the Forte. Highest regards and recommendation to anyone who would need an auto...DeMarkco at Mark Kia is The MAN!! Thank You, DeMarkco for Taking Great care of Us. 10 Stars.

Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

5.0

DeMarko was fantastic with assisting me to buy our new

DeMarko was fantastic with assisting me to buy our new Bronco from them! We traveled from Las Vegas and he has us in and out in no time! Thank you for all your hard work in putting this together for us! Would highly recommend DeMarko for any of your car buying needs!

Consumer response

Thank you for all your help!

See all 1,799 reviews