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DeCio and Brian took great care of the car and repairs and explained the work that needed to be very clearly. Always know I?m in good hands.
The prevailing attitude here is that they will not accept any responsibility for anything that happens. It’s your fault and we are going to make you pay... through the nose to fix it. They estimate a brake job at $1000 that my local mechanic charges $365 for. And before they start crying- the parts are equal in quality and he actually stands behind his work.
Awesome service, love the 2013 Range Rover Sport HSE we just purchased, they found us the exact vehicle we wanted an we bought it at a fair price for a... certified with only 9,000 miles on it.
Service writer is never very friendly. I spent over $3k on needed maintenance and repair work and have spent money here over the past 4 years or more... when I need something done. I had to ask for a recap of the completed work and received an attitude when I presented a $50 off coupon that was sent to my home by Land Rover. If you don't want people to use them then don't send them. I know it takes away from their percentage of commission but I don't have anything to do with that. Definitely expected better from the adviser. As for the receptionist /cashier, she was extremely pleasant and professional.
Excellent service and assistance. Best service I have had in buying an automobile
Good Experience. Salesperson very knowledgeable of car. Relaxed atmosphere.
Overall a wonderful and smooth process! I will continue to make my purchases with Land Rover of Richmond
My sales consultant Jeb and the dealership manager Matt were awesome to work with. No pressure, informative and efficient, an easy car buying experience.... Highly recommend this dealership.
Gave me a loaner car so I didn?t have to figure out a ride or stay
Sales team was very knowledgeable and made purchasing my car seamless. Paperwork was ready when we arrived and the salesman took the time to show me all... the features on the car and how to use them. I would highly recommend them to anyone!