Jaguar Land Rover Richmond

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
55 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 14, 2019

    DeCio and Brian took great care of the car and repairs and explained the work that needed to be very clearly. Always know I?m in good hands.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 30, 2019

    The prevailing attitude here is that they will not accept any responsibility for anything that happens. It’s your fault and we are going to make you pay... through the nose to fix it. They estimate a brake job at $1000 that my local mechanic charges $365 for. And before they start crying- the parts are equal in quality and he actually stands behind his work.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • July 15, 2015

    Awesome service, love the 2013 Range Rover Sport HSE we just purchased, they found us the exact vehicle we wanted an we bought it at a fair price for a... certified with only 9,000 miles on it.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 22, 2019

    Service writer is never very friendly. I spent over $3k on needed maintenance and repair work and have spent money here over the past 4 years or more... when I need something done. I had to ask for a recap of the completed work and received an attitude when I presented a $50 off coupon that was sent to my home by Land Rover. If you don't want people to use them then don't send them. I know it takes away from their percentage of commission but I don't have anything to do with that. Definitely expected better from the adviser. As for the receptionist /cashier, she was extremely pleasant and professional.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2019

    Excellent service and assistance. Best service I have had in buying an automobile

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 13, 2019

    Good Experience. Salesperson very knowledgeable of car. Relaxed atmosphere.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 13, 2019

    Overall a wonderful and smooth process! I will continue to make my purchases with Land Rover of Richmond

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 11, 2019

    My sales consultant Jeb and the dealership manager Matt were awesome to work with. No pressure, informative and efficient, an easy car buying experience.... Highly recommend this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    March 19, 2019

    Gave me a loaner car so I didn?t have to figure out a ride or stay

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 27, 2019

    Sales team was very knowledgeable and made purchasing my car seamless. Paperwork was ready when we arrived and the salesman took the time to show me all... the features on the car and how to use them. I would highly recommend them to anyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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