Reviews
Service Rep.
Service Rep. was great, spent time throughly explaining everything needed for my appointment as well as what would be the most convenient and best use of their shuttle service, which provided the best use of my time. Both my service advisor and the shuttle driver were great!! Everyone I have worked with at this dealership since 2017 have been very professional and always helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear that you had such an enjoyable service experience! If we can help you out with anything else, please let us know. We hope to see you again soon. Regards, Luke Morris Service Director luke.morris@earnhardt.com
Great experience, 5 Star, rather refreshing to be taken
Great experience, 5 Star, rather refreshing to be taken care of without all the xx that I got at other dealers, best dealership I have ever worked with & this is my 9th Chrysler Van
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're more than happy to hear that your experience was nothing short of stellar. Can't wait to see you again! Regards, Victoria Smith Victoria.Smith@earnhardt.com
I had a great experience purchasing my new vehicle.
I had a great experience purchasing my new vehicle. The sales staff and financial people did a great job. Looking forward to many years of driving my first Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that you had a fantastic car-buying experience! Congrats on your new Jeep and we can't wait to see you again! Regards, Victoria Smith Victoria.Smith@earnhardt.com
5 Star all the way great service every time for many
5 Star all the way great service every time for many years in a row
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your loyalty to us and we look forward to working with you for many more years to come! Regards, Luke Morris Service Director luke.morris@earnhardt.com
Once again we received excellent service when in for an
Once again we received excellent service when in for an oil change. Our service representative kept us fully informed. We highly recommend the Earnhardt’s dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're more than happy to hear that your service experience was nothing short of stellar. Thank you for choosing Earnhardt CDJR and we look forward to serving you again soon. Regards, Luke Morris Service Director luke.morris@earnhardt.com
Earnhart is great everyone I have service done.
Earnhart is great everyone I have service done. I will always recommend them. Thank you for all your help and courtesy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you always receive the service that you're looking for! Thank you so much for choosing us and we hope to see you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com
Once I got past the Alexa, the girl that answered the
Once I got past the Alexa, the girl that answered the phone it was great. However, I had to have my dealership call Earnhardt's to get the call to someone that would help us. We than returned a call to Wendy who was very pleasant and more than willing to help us get our Jeep Grand Cherokee L fixed. We explained we were 1200 miles from home and needed to find out what we were dealing with. Marc Ray was our service advisor he was excellent!! He explained was they would do and kept us in touch with the situation. The Jeep was fixed and Marc text to tell us we could pick it up that same afternoon. Thank you Marc for going beyond and above in kindness and having your dealership help us with exceptional service. He really put our mind at ease and helped us to continue to have a great vacation in Arizona, then drove back to Nebraska without a hitch. We will recommend Earnhardt's in Gilbert to all our friends in both Arizona and Nebraska. Thanks!! Marc Ray gets 10 Stars for his exceptional caring attitude!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Riley, we couldn't be happier to see that Marc went above and beyond to provide you with a quality service experience. We're so thankful that you took the time to reach out to us, and we hope to hear from you again! Regards, Luke Morris Service Director luke.morris@earnhardt.com
Earnhardt Dodge and Alan Clark have always treated me
Earnhardt Dodge and Alan Clark have always treated me fairly and honestly. Excellent workmanship. Would rate a 10.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alan is awesome and we can't wait to let him know about your kind words! We're so thankful that you took the time to reach out to us, and we cannot wait to see you soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com
On a scale of 1 to 10 I give the a 15.
On a scale of 1 to 10 I give the a 15. I probably have bought 100 cars in my lifetime! Seriously, this was the best dealership I have ever dealt with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was knowledgeable and nice to deal with and extremely helpful
Wow! We are so happy that our team made sure you had a memorable car-buying experience! We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Regards, Victoria Smith Victoria.Smith@earnhardt.com
Bilal Abdul Tarin is my salesman he's a great guy & after
Bilal Abdul Tarin is my salesman he's a great guy & after getting approved he went an extra mile to setup my Uconnect etc. I only gave them 4 stars ⭐️ when I purchased my Gladiator from them and told them that they have to earn the fifth star ⭐️ when I comeback for Free service maintenance etc. Well after 7 week's of owning the Gladiator I notice that the front 4wd is not working/engaging. Brought it back Monday morning talk to the service writer Alan Clark about the issue & requested to do the first oil change.I got a free loaner vehicle, communicate via text with Alan which is nice. Got a text Tuesday afternoon that they found the issue & will replace the parts under warranty witch is should be.Also Alan Clark said that my Gladiator should be ready by Wednesday between 3-5pm. Thatbwas Tuesday. Sure enough got a phone call Wednesday around 230pm that my Gladiator is ready. Yes I Highly recommend this Dealership Earnhardt Chrysler Dodge Jeep Ram in 1521 E Drivers Way Gilbert, AZ & they earned the fifth star ⭐️⭐️⭐️⭐️⭐️. They treat you like a family 👍
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It truly makes us so proud to hear that you had a 5-star sales and service experience! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Victoria Smith Victoria.Smith@earnhardt.com