Reviews
Great dealer to work with. The salesman David Trujillo...
Great dealer to work with. The salesman David Trujillo was easy to deal with. Knowledgeable and convenient. I’d highly recommend! From the first call to driving the truck away was a great experience. From the shopping to the trade to the financing. Class acts!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
When asking questions about the cars history, I was given...
When asking questions about the cars history, I was given very little information. There was no user manual in the car for me to review the technical aspect of the car. found a crack in the windshield the next day which was there when I bought the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
"We take care of our customers?" NOT!
Purchased a car in November. In December, the car wouldn't start. I had to immediately replace the battery and take the car in to the dealer for diagnostics. I went in with the bills to request their help with them and was told "You bought a car that doesn't deal with cold weather. Sorry 'bout your luck." I asked what happened to "taking care of your customers?" "The car is your problem now." Really? Thanks a lot!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Highly Recommended!
I have purchased five cars from Velocity over the years and have always enjoyed their easy, no haggle experience. I worked with Josh on the sales side and was happy with the experience and how well he took care of us during the car search. Highly recommended! I will be going there every time for my purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My sales guy was awesome. The car was not very detailed,...
My sales guy was awesome. The car was not very detailed, inside and out. My front side marker lights don’t work. Thorough Pre-inspection?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
This is my “Go To” dealer. Straight forward pricing, fast...
This is my “Go To” dealer. Straight forward pricing, fast and no pressure sales, nice clean newer cars. Just what I like when buying a new car. Thank you David T.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
David was so helpful! There was no pressure and I will...
David was so helpful! There was no pressure and I will definitely recommend him to friends and family. Best car buying experience ever! Awesome experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a truck from them a few months ago. And it has...
Bought a truck from them a few months ago. And it has been in the shop for mechanical problems 5 times now. And now the check engine light just came on again. seriously 40k in dept. to broken piece of xxxx.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
It is a SCAM
Velocity auto sale have a very worst working ethic, Worst customer service. They sell cars that are in their broken conditions for customers to buy. Financing office is where they lure you into deals that you don't even know how much it cost. There is a lot of add on fee that they don't even discuss with you. Be careful, I would not recommend this dealership to anyone.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Don’t make the same mistake that I did. As others have...
Don’t make the same mistake that I did. As others have stated here they tell you that you have to pay for vehicle etching. They waited until the paperwork was done before they told me there was only 1 key and that I had to order a custom key and have it machined. called and requested for a manager to call me. He didn’t have the xxxxx to call Stay away from these crooks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car