Reviews
Crews Subaru is professional and experienced , always
Crews Subaru is professional and experienced , always qualified. In Charleston Crews is knowledgeable and will answer any questions
Crews Subaru is professional and experienced , always
Crews Subaru is professional and experienced , always qualified. In Charleston Crews is knowledgeable and will answer any questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone is cheerful and helpful.
Everyone is cheerful and helpful. I never have to worry about the service I will get.
Everyone is cheerful and helpful.
Everyone is cheerful and helpful. I never have to worry about the service I will get.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
1st time using this dealership (recently moved to
1st time using this dealership (recently moved to Huntsville. Everyone was very nice from person making the appointment to the technicians etc.
1st time using this dealership (recently moved to
1st time using this dealership (recently moved to Huntsville. Everyone was very nice from person making the appointment to the technicians etc.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The people you deal with make you feel like they value
The people you deal with make you feel like they value your business from start to finish. A very positive e experience with no high pressure sales. They spend as much time as you need, answering any and all questions
The people you deal with make you feel like they value
The people you deal with make you feel like they value your business from start to finish. A very positive e experience with no high pressure sales. They spend as much time as you need, answering any and all questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I brought my car in for service.
I brought my car in for service. They performed all necessary work. Didn’t try to sell me anything extra. And I was on my way.
I brought my car in for service.
I brought my car in for service. They performed all necessary work. Didn’t try to sell me anything extra. And I was on my way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Waited 3.
Waited 3.5 hours for a change of a broken tire to a new one.
Waited 3.
Waited 3.5 hours for a change of a broken tire to a new one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Every person who I came in contact with at Crews was
Every person who I came in contact with at Crews was friendly, knowledgeable and helpful. My overall experience was exceptional.
Every person who I came in contact with at Crews was
Every person who I came in contact with at Crews was friendly, knowledgeable and helpful. My overall experience was exceptional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My product specialist Dan Holuba was Friendly and
My product specialist Dan Holuba was Friendly and knowledgeable. The dealership had a good selection to choose from. Finance manager Jim Gerow was also friendly and very helpful.
My product specialist Dan Holuba was Friendly and
My product specialist Dan Holuba was Friendly and knowledgeable. The dealership had a good selection to choose from. Finance manager Jim Gerow was also friendly and very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tracie is awesome !
Tracie is awesome ! She is always patient and understanding. She listens to what your needs and situation is. That is very significant to me in that I am solely making these decisions. I really appreciate Tracie professionalism , kindness , patience , honesty , and last but not least impeccable Customer Service.
Tracie is awesome !
Tracie is awesome ! She is always patient and understanding. She listens to what your needs and situation is. That is very significant to me in that I am solely making these decisions. I really appreciate Tracie professionalism , kindness , patience , honesty , and last but not least impeccable Customer Service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You had my car for 4 days therefore you gave me a loaner
You had my car for 4 days therefore you gave me a loaner which I had to return with a full tank of gas or you was going to charge me $8.00 a gallon to fill it, however when I got in my car the gas light was on, which I assure you it was not when you took it. I believe you have gotten to big for your britches, this is not the customer service I used to get. You can't even talk to a human anymore. Attention to detail is lacking, last time you had my car, they did not replace the Subaru emblem on the tire, this time the valve stem cap is missing!!
You had my car for 4 days therefore you gave me a loaner
You had my car for 4 days therefore you gave me a loaner which I had to return with a full tank of gas or you was going to charge me $8.00 a gallon to fill it, however when I got in my car the gas light was on, which I assure you it was not when you took it. I believe you have gotten to big for your britches, this is not the customer service I used to get. You can't even talk to a human anymore. Attention to detail is lacking, last time you had my car, they did not replace the Subaru emblem on the tire, this time the valve stem cap is missing!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
