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I was born in Charleston, SC, and was raised in a Hardware store for most of my adult life. So customer service and, helping others is ingrained in me. Married for 25 yrs, one child. \r\nLove life & the great outdoors. I give my guest the info they need, with no pressure to buy!! Thank you for considering me.\r\n Trust is hard to gain and, so easily broken. \r\nI don\"t really \"sell \"cars, but I have helped many people navigate the buying process. \r\nThank you!!","emailTxt":"rcrull@crewssubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":76,"imageUrl":"https://cdn-user.dealerrater.com/images/5893bb6d2bfc.jpg","drDealerId":36745,"dealerEmpStartDtUtc":"1433116800","industryStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":202564,"personPtyId":34084156,"firstName":"Robert","lastName":"Kozakiewicz","titleText":"Sales Consultant","shortBioText":"I have used my Subaru for the last ten years for everything from daily driving, to track days. My favorite passenger is my Rottweiler. I'll drive these cars till the end of time.","emailTxt":"Kozthewicked@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":57,"imageUrl":"https://cdn-user.dealerrater.com/images/ee8fc28a9350.jpg","drDealerId":36745,"dealerEmpStartDtUtc":"1383264000","industryStartDtUtc":"1383264000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":304956,"firstName":"Matt","lastName":"Davis","titleText":"Service Advisor","emailTxt":"mdavis@crewssubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/0db77b4486a5.jpg","drDealerId":36745,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":448434,"personPtyId":33714480,"firstName":"George","lastName":"Cirone","titleText":"Product 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When you visit Subaru of Charleston you will experience the world class service of a knowledgeable and experienced staff
...
. We are committed to your satisfaction and strive to exceed our customers' expectations. We are the greater Charleston Subaru dealer with the inventory and price to get you into your dream car today. We've served hundreds of customers from North Charleston, Berkeley County and West Ashley.
"You've got a friend in the car business!"
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Reviews
4.9 out of 54.9
681 lifetime reviews.
Includes reviews
of Crews Subaru
from DealerRater.com
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
My car has very low mileage, so my check-ups come infrequently. When I arrived to have my car serviced, I was told that the warranty on that service had... expired a week ago. I had purchased an extended warranty and thought I was fully covered for another year or more. It turns out that my extended warranty, which I was sold as being the same as the warranty I had, was not what I had understood it to be. So I chose to have limited service done at a cost I was not expecting to pay. I was frustrated to say the least.
3.0 out of 5
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5.0 out of 5
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5.0 out of 5
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Buying Process
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recommend this dealer
Came in for
service or repair
Did
make a purchase
0 people out of
0 found this review helpful. Did you?
The employees were very friendly and helpful. But the shop left the oil drain bolt loose and it lost a quart of oil. Very disappointing, I called the dealership... and told them but they never followed up.
4.0 out of 5
Customer Service
1.0 out of 5
Quality of Repair
5.0 out of 5
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1.0 out of 5
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recommend this dealer
Came in for
service or repair
0 people out of
0 found this review helpful. Did you?
I would like to thank Josh Stringer for the incredible service he gave me at Crews Subaru. I purchased a 2015 XV Crosstrek about 6 days ago. I traded a... 2008 highlander in and Josh gave me a very fair trade. I have never experience such great service. I had to wait about a month before the car was delivered. Josh was giving me updates the whole time. The day of buying the car went very smooth. I was in and out in under an hour. Im very happy with my new car. If you are looking for a great car I would say go with a Subaru. They're very reliable. I would highly recommend asking for Josh Stinger at Crews Subaru of Charleston. Put it like this as long as Josh is working there I will NEVER shop anywhere else!! Thanks again buddy for all your hard work in making this happen!
5.0 out of 5
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5.0 out of 5
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5.0 out of 5
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Does
recommend this dealer
Shopped for a
new car
Did
make a purchase
1 people out of
1 found this review helpful. Did you?
I very much appreciated the communication and expediency that we experienced. We were an unscheduled service call and they fit us right in and kept us... up to date throughout the visit.
5.0 out of 5
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5.0 out of 5
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5.0 out of 5
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recommend this dealer
Came in for
service or repair
0 people out of
0 found this review helpful. Did you?
Crews Subaru of Charleston
Susan, we are glad we could help! We're happy to hear your service visit went so smoothly for you. We are always more than happy to assist you if anyt...hing else comes up. Take care!
Every experience with this dealership has been exemplary. From the moment I step in for service I am treated with respect, thoroughly discussing the issue,... and led to the waiting area which is set up nicely. When my vehicle was ready, every detail of what was done was reviewed with me . The staff is outstanding and the workmanship spot on!!!
5.0 out of 5
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5.0 out of 5
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5.0 out of 5
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5.0 out of 5
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recommend this dealer
Came in for
service or repair
0 people out of
0 found this review helpful. Did you?
Crews Subaru of Charleston
Hi Janice, we are very happy to have provided you with such a positive experience! We're glad to hear your service visit went so well for you. We hope... to be of service to you again in the future. Best wishes, Crews Subaru of Charleston
From the time I was greeted at the door until I got back into the care, the service department staff were personable & professional. Good explanation... of services provided. Enjoyed having an area to entertain grandchildren while waiting.
5.0 out of 5
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5.0 out of 5
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Does
recommend this dealer
Came in for
service or repair
0 people out of
0 found this review helpful. Did you?
Crews Subaru of Charleston
Hello, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Crews Subaru of Charle...ston
on the two occasions that I have used the services of the dealership for my car, I have been extremely impressed with the courtesy and promptness in delivering... the services promised plus additional inspections and tips for solving problems.
5.0 out of 5
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5.0 out of 5
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5.0 out of 5
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recommend this dealer
Came in for
service or repair
0 people out of
0 found this review helpful. Did you?
Crews Subaru of Charleston
Thank you again for taking the time to let us know how we did. We hope to see you soon!
Needed new tires at the next service interval but developed a slow leak in one tire. I called and Matt was able to get me in within 30 minutes.
5.0 out of 5
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5.0 out of 5
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5.0 out of 5
Friendliness
4.0 out of 5
Pricing
5.0 out of 5
Overall Experience
Does
recommend this dealer
Came in for
service or repair
0 people out of
0 found this review helpful. Did you?
Crews Subaru of Charleston
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Crews Subaru of Charleston. If you ever need anything el...se from us, please feel free to give us a call or stop by. Have an awesome day!
The car buying process was so easy with Crews Subaru. The sales team wasn't pushy and did everything they could to find me the car that fit my very specific... criteria - including driving to Hilton Head to pick it up for me. I'd choose Crews Subaru over any other dealership in the future.
5.0 out of 5
Customer Service
5.0 out of 5
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5.0 out of 5
Friendliness
5.0 out of 5
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5.0 out of 5
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Does
recommend this dealer
0 people out of
0 found this review helpful. Did you?
Crews Subaru of Charleston
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than ha...ppy to help! We hope you have a great day!
I always feel welcomed by the service staff and confident that repairs and maintenance will be top notch.
5.0 out of 5
Customer Service
5.0 out of 5
Quality of Repair
5.0 out of 5
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Not Applicable
Buying Process
Does
recommend this dealer
Came in for
service or repair
Did not
make a purchase
0 people out of
0 found this review helpful. Did you?
Dealer Response
Laura, we are so pleased you enjoyed your visit to Crews Subaru of Charleston! We are always more than happy to assist you if anything else comes up s...o that you may receive the same top notch service. Take care!