Reviews
The staff was very helpful & courteous especially Jay
The staff was very helpful & courteous especially Jay Johnson. Between Keith, Jay & Enrique they were always on top of everything. They were polite and made sure that you were their main concern. They answered all of your questions. If I could I would give Anderson Toyota, Lake Havasu, AZ a 10 star rating!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have been coming to this dealership since 2019.
We have been coming to this dealership since 2019. On March 10th we came in for oil change and fuel induction service. We can have always had the best service here. Our service advisor, Jennifer Clafli, always has great knowledge of our auto (2013 RAV4) She gives us great advice on how to keep our auto running smoothly. We use to not have a dealer do service on our auto's. But Anderson Toyota and Jennifer keeps us coming back. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best car dealer in the nation very professional sales
Best car dealer in the nation very professional sales team and service department keep it up guys your the best!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best sales team around customer service is great
Anderson Toyota is the best
Just bought our 4th vehicle from Anderson Toyota, never had any issue with the dealership or staff. Always pleasure to work with, and Lacey in service always treats us well(still have other 3 and they are running great).
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worst place ever
I was there for 7 hours went home to get insurance and they sold the car right from under me so I have to take the credit check hit because I was approved had a new loan signed papers switch my insurance and went back and they said we sold it and the manager didn’t care he said he’s in the business to sell cars and I’m like I see and you don’t care about the customer at all because o was there 7 hours signed papers and all never will I buy another car from them again
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Can't fix it.
Unsatisfactory Sales and Service. Too many people drop the ball. Very disappointed and will have to unload my 1 year old car and trade it in for a Ford.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Best customer experience I’ve had car shopping.
Anderson Toyota has an incredible sales team! Professional, courteous, knowledgeable and fun! This was by far the best vehicle purchase experience I’ve ever had and they have certainly gained a long term customer. Thanks to Jazmine, Kevin J, Kevin M and Blake. You were all great! You’ll just have to trust me when I say it doesn’t get any better than this!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Incongruencies
Their ad and what they tell you don't seem to match. Wrong transmission labeled and wrong warranty. Even if the car was fine I don't trust them to honor the warranty.
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
So polite, fast, courteous! They went out of their way to...
So polite, fast, courteous! They went out of their way to make a sale ! Kalen so understanding & smart. Easy to talk Nothing like a stress free experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A Very Happy Customer!!!
I wanted to give Anderson Toyota of Lake Havasu, Az., a 5-star rating on their customer service. I went to buy a new car, and the experience was pleasant. I love my new C-HR, and the folks at Anderson Toyota in Lake Havasu, Az., worked with me to give me the best options and choices for my budget and needs. They also introduced me to the C-HR model. Perfect for me!! Thank you to Kalen Marshall, Jamey and Mr. Keith Turton (sales manager). They made my experience in purchasing a new car a very positive one! I was not only given, more options and choices than I thought possible, but also the time and attention required to make my final purchase with confidence. Very friendly folks, and I appreciate them taking all the time and work to support their customers. They are wonderful and their follow up care is outstanding!. Thank you Anderson Toyota (Lake Havasu, Az.).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car