Reviews
I inquired on a vehicle which unfortunately sold the same
I inquired on a vehicle which unfortunately sold the same day but thanks to the awesome sales team they were able to find me the perfect vehicle which ended up being better than the one I originally wanted. They reached out to me right away and took great care of me!
I inquired on a vehicle which unfortunately sold the same
I inquired on a vehicle which unfortunately sold the same day but thanks to the awesome sales team they were able to find me the perfect vehicle which ended up being better than the one I originally wanted. They reached out to me right away and took great care of me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marco Garcia was the sales representative who helped me
Marco Garcia was the sales representative who helped me through the whole purchase process and he made it easy. Marco answered all my questions and helped me pick out just the right truck for me!
Marco Garcia was the sales representative who helped me
Marco Garcia was the sales representative who helped me through the whole purchase process and he made it easy. Marco answered all my questions and helped me pick out just the right truck for me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Another bad review for this dealership.
Another bad review for this dealership. It gets a lot of them, and I see why. I am out of state, and was very interested in a used Nissan Titan they had. We did agree on a price quickly, but from there it was absolutely horrible trying to get any further. I told them what my SD vehicle excise tax was (as I was going to register it in SD). I bought 8 vehicles that I registered in SD over my past 17 years, so I know our excise tax amount. They insisted on gouging me for an additional 2.25 %, and used the excuse that I lived in a “certain town” in SD and it was 2.25 % more. Even after I verified with my local treasurer’s office on what I would owe to SD, they continued to use an extra $937 on what they would charge me for my excise tax on settlement. And they had $550 on my registration cost, and I informed them it would be just $150-$175. (They day before, I just paid for two SUVs and a car’s registration in SD and paid a total cost of $343 for the three registrations). $550 was just another gouging that they did not change, even after I told them what it would be. And lastly, upon me filling my credit info for them, they said they’d get me a rate of 6.44 %. But even after knowing the vehicle price, down payment, interest rate and term, they used 7.99 % on the rate to figure the payment amount. They had it down to the cent on my payment, and it was $21/month higher than the multiple auto loan calculators figured. They tried gouging me for an extra $1,260. Total dollars attempted to take me on was over $2,500…when we had all the knowns that should have easily closed a deal. Nope…they were insistent on trying to take a customer’s hard-earned money. Don’t do business with these guys. Save yourself from a horrible experience. I’d have given them zero stars if I could have.
Another bad review for this dealership.
Another bad review for this dealership. It gets a lot of them, and I see why. I am out of state, and was very interested in a used Nissan Titan they had. We did agree on a price quickly, but from there it was absolutely horrible trying to get any further. I told them what my SD vehicle excise tax was (as I was going to register it in SD). I bought 8 vehicles that I registered in SD over my past 17 years, so I know our excise tax amount. They insisted on gouging me for an additional 2.25 %, and used the excuse that I lived in a “certain town” in SD and it was 2.25 % more. Even after I verified with my local treasurer’s office on what I would owe to SD, they continued to use an extra $937 on what they would charge me for my excise tax on settlement. And they had $550 on my registration cost, and I informed them it would be just $150-$175. (They day before, I just paid for two SUVs and a car’s registration in SD and paid a total cost of $343 for the three registrations). $550 was just another gouging that they did not change, even after I told them what it would be. And lastly, upon me filling my credit info for them, they said they’d get me a rate of 6.44 %. But even after knowing the vehicle price, down payment, interest rate and term, they used 7.99 % on the rate to figure the payment amount. They had it down to the cent on my payment, and it was $21/month higher than the multiple auto loan calculators figured. They tried gouging me for an extra $1,260. Total dollars attempted to take me on was over $2,500…when we had all the knowns that should have easily closed a deal. Nope…they were insistent on trying to take a customer’s hard-earned money. Don’t do business with these guys. Save yourself from a horrible experience. I’d have given them zero stars if I could have.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Always a great experience.
Always a great experience. Friendly competent people to deal with. Great prices and great products.
Always a great experience.
Always a great experience. Friendly competent people to deal with. Great prices and great products.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Beat car buying experience I've had in years.
Beat car buying experience I've had in years. Elijah Montoya and Chris New were both exceptional. They made the sales process easy and most of all enjoyable. I would highly recommend both these guys, as well as the Melloy Dodge dealership.
Beat car buying experience I've had in years.
Beat car buying experience I've had in years. Elijah Montoya and Chris New were both exceptional. They made the sales process easy and most of all enjoyable. I would highly recommend both these guys, as well as the Melloy Dodge dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Always a very easy pleasant experience.
Always a very easy pleasant experience. We’ve had excellent experience with all the vehicles we’ve purchased and the service department is great. Highly recommend Melloy Dodge. Great salespeople also.
Always a very easy pleasant experience.
Always a very easy pleasant experience. We’ve had excellent experience with all the vehicles we’ve purchased and the service department is great. Highly recommend Melloy Dodge. Great salespeople also.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good communication, Great service, Very helpful and
Good communication, Great service, Very helpful and informative to us, Clean environment, quick response, clean car.
Good communication, Great service, Very helpful and
Good communication, Great service, Very helpful and informative to us, Clean environment, quick response, clean car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Was a great experience, sales person was really patient
Was a great experience, sales person was really patient and worked with us very well would recommend him to other.
Was a great experience, sales person was really patient
Was a great experience, sales person was really patient and worked with us very well would recommend him to other.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service assistant John Vigil is a bad representative for
Service assistant John Vigil is a bad representative for Melloy. He was extremely rude to me when I brought my truck back. I brought it back because they forgot to put all the lug nuts on my rear wheel during a warranty repair. xxxxxxx John Vigil tried to yell me down because I was mad that they had done such a slipshod job by not properly or safely installing the rear wheel of my Ram pickup. xxxxxxx John Vigil should be fired. Their service manager apologized but it wasn't enough to smooth over the fact that xxxxxxx John Vigil turned into a rude disrespectful jerk. I am sixty-six years old and have never been shown such extreme disrespect to my face than what xxxxxxx John Vigil pulled. He should be removed from any position that has contact with customers.
Service assistant John Vigil is a bad representative for
Service assistant John Vigil is a bad representative for Melloy. He was extremely rude to me when I brought my truck back. I brought it back because they forgot to put all the lug nuts on my rear wheel during a warranty repair. xxxxxxx John Vigil tried to yell me down because I was mad that they had done such a slipshod job by not properly or safely installing the rear wheel of my Ram pickup. xxxxxxx John Vigil should be fired. Their service manager apologized but it wasn't enough to smooth over the fact that xxxxxxx John Vigil turned into a rude disrespectful jerk. I am sixty-six years old and have never been shown such extreme disrespect to my face than what xxxxxxx John Vigil pulled. He should be removed from any position that has contact with customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We have received your feedback and have passed it on to our management team. We apologize that your visit did not meet your expectations.
My experience was incredible.
My experience was incredible. I was a first time buyer and was very nervous. My salesman was Victor and he help me with every step. I had so many questions and he answered them with care and accuracy. I got a great car that I love and a great experience. Thank you Victor for helping me and for being so nice!
My experience was incredible.
My experience was incredible. I was a first time buyer and was very nervous. My salesman was Victor and he help me with every step. I had so many questions and he answered them with care and accuracy. I got a great car that I love and a great experience. Thank you Victor for helping me and for being so nice!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase