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Melloy Dodge RAM

(140 reviews)
Visit Melloy Dodge RAM
Sales hours: 8:00am to 7:00pm
Service hours: 7:15am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:15am–6:00pm
Tuesday 8:00am–7:00pm 7:15am–6:00pm
Wednesday 8:00am–7:00pm 7:15am–6:00pm
Thursday 8:00am–7:00pm 7:15am–6:00pm
Friday 8:00am–7:00pm 7:15am–6:00pm
Saturday 8:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
New (505) 355-6758 (505) 355-6758
Used (505) 355-6597 (505) 355-6597
Service (505) 219-0580 (505) 219-0580

Reviews

(140 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Melloy Dodge RAM from DealerRater.

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Frustrated with service

I would never recommend bringing your vehicle to service here. Empty lies all the time.... still waiting for my truck to get fixed... is this how melloy treats returning customers? I've bought 4 or 5 vehicles from melloy and brought friends and family to buy vehicles from melloy but thanks to service center no more!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I apologize for the extended wait time to repair your vehicle. The complexity of the oil pressure issue the vehicle had took some time for diagnosis not to mention the time it took to obtain the parts needed for the repair. Our goal is customer satisfaction. We hope to see you back so we can change your view of the service department. Should you ever have any questions please feel free to contact me. Best regards, Mario Portillo Mario Portillo Service Manager Melloy Dodge

Excellent Dealership

I shopped many dealerships and none compare to my experience at Melloy Dodge. Very professional staff that cares about their customers. Would recommend to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Vehicle purchase

Our purchasing experience was first rate. We enjoyed making a purchase at Melloy Dodge. Highly recommend this dealership for all of our friends and family. We will definitely go back there in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Efficient & Fast Service

Melloy Dodge gave a through inspection of my 2014 Ram 3500 and quickly advised me of the services that needed to be done. Fast, friendly service was a plus. Love our Ram Longhorn!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Treated courteouslay and professionally by everyone.

Treated courteously and professionally as opposed to other dealerships visited. Sales associates were friendly and knowledgeable. Didn't feel pressured and did' try and play the typical games like most of the other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Charger

3 years ago I bought a 2013 Dodge Charger customer service was great and so was the price I recommend this dealership for all your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

nice experience

we have bought 4 cars now from melloy. although the car buying experience takes a while they made it comfortable and fun. the staff was extremely friendly and courteous we will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worst customer service ever

I've stopped by this dealership twice in the last month and each time not one salesman would get there lazy butt out of their chair from under the porch. Both times there were multiple salesman that saw us looking at cars but just ignored us. I will never give them another chance again!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service

Took vehicle in for service and service tech offered and explained service plan that i was not aware of. took advantage of the plan which will save money from what i was going to do. outstanding service and will continue to use melloy dodge for my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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recall notice

made an appointment, for the 10/20/15 0715 hr. and was promptly taken care of. the young man taking my appointment, explained everything i needed to know. about the recall, and explained that they would do three recalls while at it.very professional and asked if i needed a shuttle home . i was promptly.called and told me my truck was ready for my pickup at the aprox.time that he said it would would b ready. i believe the young man to be Daniel Martinez thank you again.first time customer. I willreturn for all my service on my Ram 1500 . sincerely CG.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.