Meet Ken Engle

Spencer, We appreciate your feedback but want to clarify that our dealership does not have a Mustang in inventory and no sale has taken place. It seems there may have been some confusion regarding an online advertisement, which featured a generic vehicle listing rather than a specific car available for purchase. We always strive for clear and accurate communication, and we regret any misunderstanding. If you have any concerns regarding online listings, we recommend reaching out to the platform where the advertisement was viewed. Mike Lee - Melloy Nissan

You asked me not to contact you again.but yet here you are.

i>m very sorry that you experienced a less than stellar transaction at our store. I did some research, and it seems that you requested a New Mexico "Chile" plate for your vehicle on our registration checklist. This type of plate requires that all taxes and registration be paid to the state of New Mexico. While military personnel and veterans are afforded an exemption from some sales taxes, the tax imposed on a vehicle purchase is not a sales tax but is an excise tax which does not enjoy such an exemption. You were also charged a 379.50 dealer service charge which are the fees paid to the dealer to register your new vehicle with the state. If you have additional questions please fell free to contact me. M.Lee

Jenasis, I'm very sorry that you seem less than pleased with your experiences at Melloy Nissan. First, I's like to assure you that we would never exchange a temporary spare tire for a full size spare. Most of the vehicles manufactured today do not have a space large enough for a full size spare tire. In fact, the only Nissan vehicles that accommodate a full size spare are the Frontier, Titan and Armada. As for your statement regarding the term of your loan, we make a video record of all finance transactions and would be more that happy to arrange for you to view the video. I'm sure that upon viewing the recording you will be able to recall that the term was disclosed in your closing. We are always happy to hear from customers, and hope that this has answered your concerns. Mike L.

Please contact Mike Turri, our Finance Director at 505/265-8721. He will be happy to arrange for you to view the video so that you can confirm that you did agree to the 72 month term. Since your transaction was OVER 3 YEARS ago it will take a few days to retrieve your record from our archives.

Moses showed me the full size spare as we looked at the car... He led with it as one of the many perks of the SLAWD edition if it wasn't one, HE LIED! I definitely spent less time looking it over compared to rest of the vehicle (it's a tire, but it looked like a tire, not a doughnut) and I took his word for it. As I said before, he laughed via text message when I asked about the swap . One of the emoticons laughing with tears .. 🤣😂😅 He also said he couldn't make time to walk me through the car after purchase . There are still things I'm unsure of as well as each of the manufacturer recalls and glitches we could have discovered in the process.. AND I WOULD LOVE TO SEE THE VIDEO!!!!;Then we can All hear us agree to a 48 month term as we started the paperwork and we can ALL see how Frustrated he got as I asked Finance Questions... We had to take a break he was so annoyed with my questions! We can also hear me explaining that I'm Spectrum Autistic and how simple math throws me and how ZERO PATIENCE he had with me regardless!

Yes, 3 years ago... All this time I thought it was a 48 month term and thought I was only a year away from paying it off....to my surprise, I'm not! Infact looking at it, only a thousand dollars has come off the amount owed in 3 years of $444 a month payments with financing and only 5k has come off all together. Seems much higher than 22.9% One of your sales team contacted me last week to try and sell me or me upgrade me due to all the equity I should have.... That's what brought my attention to the 72 vs the 48! I even contacted the loan company thinking they had entered it incorrectly.... But nope, it was yet another mislead by Melloy Nissan Albuquerque and had your finance department been patient and explain in detail like I was asking, and it will show several times on the video--- I WOULD HAVE TAKEN MY BUSINESS ELSEWHERE!!! As an Autistic, I was already spinning out from Melloys treatment of me -- but!!! IVE NEVER KNOWINGLY AGREED TO SUCH A LONG TERM it is Rediculous and he and I Both said that initially!!!!! So please, bring on the video. Unedited if you will !!! 27k car, I put down 10k. Financed 17k. Still owe between 12&16 k (w/w.o remaining finance charges) after 3 yrs of $444 payments. Which is 16,000 $. And I called and left Mike a message. What I find Very interesting, is that you know exactly who I am and when it was! This site supposedly doesn't share my information 🥺

It's been a few months...Mike from financing still hasn't returned my call to view the finance video...