Reviews
I have consistently been wowed by my experiences at
I have consistently been wowed by my experiences at Silver Spring Mercedes. Yesterday was no different. Chevist Mitchell took exceptionally good care of me. He helped me make my own decision while bringing both patient and professional and, let me not forget, exceptionally warm and personable!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
We found Edward Moore very courteous, professional and
We found Edward Moore very courteous, professional and knowledgeable. I did not feel pressured at all as it happens sometimes with aggressive salesperson. It was a pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Charlie helped me unravel the erroneous info that I got
Charlie helped me unravel the erroneous info that I got from MBFS. They didn’t respond to the credit application that I sent or return phone calls… Brad was also quite helpful in the closure process!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
reginaldbrianragland, Thank you for the nice words about Charlie and Brad. We’re sorry about the misunderstanding regarding the credit application you completed on a third party website, but that was not with us, as you now know. If there is anything else we can assist with, please feel free to contact our General Sales Manager, Keith Nichols, at knichols@mileone.com or 301-679-4887.
Mercedes Benz of Silver Spring has a great selection of
Mercedes Benz of Silver Spring has a great selection of vehicles to choose from . I got a great deal on my E350 ! Charlie Miller is much more than a great salesman , he goes above and beyond to make sure that the customer is confident that the right choice was made ... even after the purchase was made .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Karifa was truly amazing to work with.
Karifa was truly amazing to work with. He made sure that everything was in place for me, so when I had to work with the rest of the team at the dealership, it went as smooth and easy as ever. One of the best and easiest car buying experiences for me, ever.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
Excellent service!
Excellent service! Charlie and Karifa were patient and made sure that I was comfortable with all aspects of my purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Bryson, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
This was my second great experience leasing with Charlie
This was my second great experience leasing with Charlie Miller. Always easy to work with and very knowledgeable in terms of pricing, options, and comparisons! Would highly recommend going to Charlie if you are in the market for a new Mercedes.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Charlie was the best.
Charlie was the best. He made the whole process seamless. Was a pleasure working with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Alexi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Charlie was phenomenal!
Charlie was phenomenal! He was attentive, and professional. It was a pleasure working with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Alex, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I’ve always had a great experience dealing with Charlie!
I’ve always had a great experience dealing with Charlie! He is very quick to respond to my inquires.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!