Mercedes-Benz of Silver Spring Hours
At Mercedes-Benz of Silver Spring, our primary concern is the satisfaction of our customers.
We are located at 3301 Briggs Chaney Rd. in Silver Spring. Come see why over 480 customers have given us positive reviews online! Our commitment to customer service is second to none and that's why our Silver Spring Mercedes-Benz dealership is one of the premier Mercedes-Benz dealers in the state of Maryland!
We invite you to shop our website at www.mercedesbenzsilverspring.net, where you will find a great selection of new and used Mercedes-Benz vehicles including the CLA, C, E, CLS, S, GLK, M, GL, SLK, & SL Classes in addition to AMG & Sprinter.
Read reviews that mention:
It was my first time dealing with Mr O'Riley - he was courteous, attentive and detail oriented and focused on good customer service. he does not smile... much (even his photo shows!) but knows what he is doing - he is simply there to service the customer and to do a great job. Tanks for your great service.
Hi Nabikokyo, thank you so much for your positive comments about Mercedes-Benz of Silver Spring! If you ever need anything else from us, please feel f...ree to give us a call or stop by. Have an awesome day!
Great to work with. Celestin Lovence is the best! We were able to get the price of the car we wanted. The car and color combination we was available on... the lot and the car is beautiful. Awesome car buying experience.
General Sales Manager
Tony Zelaya was phenomenal! His no-pressure, but engaged approach suited my style of car shopping perfectly. The car I wanted was not in stock. Tony took... the time to find the car I wanted. The process was smooth and effortless. I highly recommend both Tony and the team at Mercedes Benz Silver Spring.
Drove over 5 hours to get to this dealership and specifically Julius. He came in on his day off to make sure we were totally satisfied. Can not speak highly... enough about him and the rest of the staff and dealership. Was worth the drive! Thank you Julius
We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen! Please don't hesitate to reach ou...t if there's anything additional we can do for you. Safe travels!
Pre-Owned Sales Manager
I gave this dealership the rating I did because of my sales guy. He went above and beyond for me. He listened to what I wanted, he was honest and patient.... And he made sure I got what I wanted. I was very pleased.
We're glad to hear our staff went above and beyond to help you out! If you ever have additional questions or needs, don't hesitate to reach out! Safe ...travels!
Second time at this dealership, same wonderful experience. Jay the manager was very professional and flexible and he hooked us up with a great sales associate,... Rod Durden who made sure that our vehicle transaction was flawless. We live in VA, but will always go the extra mile for great customer service. Thank you!!!
We work hard to go the extra mile for all of our valued clients! Thanks for the great review!
I walked into the dealership with the intention of browsing, but Mohammed was so warm and pleasant....and knowledgeable about the car I like, that I decided... to purchase.
It's great to hear you enjoyed dealing with Mohammed! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spri...ng
The overall process from start to finish was extremely stress free. John offered assistance and guided us to the vehicle type we requested. John is respectful... and experienced. He answered our questions, provided additional insight and outlined the Mercedes assurances Dorit provided a seamless finance experience. She is courteous, professional and patient. Many thanks to the assistance provided by Merlin. She is extremely knowledgeable and provided a wonderfully pleasant experience for me in understanding my GLE. We recently referred our daughter to John and came back to the dealership with her to make her purchase.
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. If you have any f...urther questions, please don't hesitate to reach out! Take care!
Rod was exceptional. He was very relatable and took the time to explain every single step in great detail. Rod was professional courteous and friendly.
Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a c...all or stop by. Have an awesome day!
I had spent some time looking for this particular AMG model and found it some 450 miles from my home. I was somewhat apprehensive going into the deal,... as I hadn't actually seen or driven the vehicle until I got to the dealership. Julius Elad in the sales croup was very helpful over the phone in the days leading up to my travel to the dealership. Julius was very responsive with any information request I had and when it came time to travel to the vehicle location he picked me up at the airport and got me to the dealership. The whole experience was fantastic, starting with Sales group, working with Brad on the paper work and learning the details of the vehicle with Merlin. Oh...and the 450 mile drive back to NE was great too!
We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!