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Mercedes-Benz of Silver Spring

Rectangle 48
Sales
Service 12:00 PM - 5:00 PM

Mercedes-Benz of Silver Spring Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

12:00 PM - 5:00 PM

About Our Dealership

Dealer on Cars.com since March 1999

At Mercedes-Benz of Silver Spring, our primary concern is the satisfaction of our customers.

...



We are located at 3301 Briggs Chaney Rd. in Silver Spring. Come see why over 480 customers have given us positive reviews online! Our commitment to customer service is second to none and that's why our Silver Spring Mercedes-Benz dealership is one of the premier Mercedes-Benz dealers in the state of Maryland!

We invite you to shop our website at www.mercedesbenzsilverspring.net, where you will find a great selection of new and used Mercedes-Benz vehicles including the CLA, C, E, CLS, S, GLK, M, GL, SLK, & SL Classes in addition to AMG & Sprinter.

Reviews

4.9 out of 5 4.9
872 lifetime reviews. Includes reviews of Mercedes-Benz of Silver Spring from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 14, 2019

    We really loved our recent experience with Christian and O'Reilly in the service department. They both provided excellent service and helped us to with... repairs and yearly service of our 2 cars We are very happy with all the wonderful service for many many years by Christian and O'Reily - They are truly the best! Thank you both and the whole Mercedes Team of Silver Spring!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear you had such a positive experience with our service team! Thanks again for taking the time to leave us this information about your... recent visit. We look forward to your next visit! Take care!


    Worked with:
    Christian Gonzalez

    Service Advisor

    (5.0) 13 reviews

    O'Riley Moonsasigh

    Service Advisor

    (5.0) 7 reviews

  • 5.0 out of 5
    January 14, 2019

    Lester Standford was wonderful to work with for the purchase of our new Mercedes. He was very friendly and helpful in explaining all the features of our... new car. Thank you Lester - You are the best

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Mercedes! We're very happy to hear that Lester was able to provided you with such a positive experience! We hope to be of ...service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring


    Worked with:
    Lester Stanford

    Sales Consultant

    (4.8) 24 reviews

  • December 28, 2016

    Tony Zelaya was phenomenal! His no-pressure, but engaged approach suited my style of car shopping perfectly. The car I wanted was not in stock. Tony took... the time to find the car I wanted. The process was smooth and effortless. I highly recommend both Tony and the team at Mercedes Benz Silver Spring.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 14, 2019

    I was greeted at the front entrance by Mr. Bijan Nejadi. Bijan was extremely helpful, knowledgeable, thorough, professional, and patient with helping... me purchase my first Mercedes-Benz. Bijan made it a stress-free buying experience for me, and we got through the process with no issues at all. I am happy that I was able to get the vehicle that I wanted, and I really appreciate Bijan making it an overall wonderful purchasing experience for me. I look froward to any future meetings that we may have together. Thank you! Carlton Halsey

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Mercedes! We're very happy to hear Bijan was able to provided you with such a positive car buying experience! We hope to b...e of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring


    Worked with:
    Terrence Abrams

    Finance Manager

    (5.0) 49 reviews

    Bijan Nejadi

    Sales Consultant

    (5.0) 6 reviews

  • 5.0 out of 5
    January 12, 2019

    This was my first Mercedes purchase and I was very worried but Charlie took his time explaining everything I need it to make the deal happen great customer... service

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We're very happy to hear Charlie was able to provided you with such a positive car buying experience! We hope to ...be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring


    Worked with:
    Terrence Abrams

    Finance Manager

    (5.0) 49 reviews

    Charlie Miller

    Portfolio & Sales Consultant

    (5.0) 10 reviews

  • 5.0 out of 5
    January 8, 2019

    Charlie was extremely helpful through and through in this buying experience of ours. We went to the dealership to buy a car that we saw online for my wife.... But the car didn't have some of the features we expected it to have. Charlie helped us find another certified preowned breed, 2016 Mercedes Benz C Class 300 4MATIC, which we liked much better than the one we went for. It was loaded with way more cool features than we were looking for. In addition, Charlie is just a phone call away to provide us help and support after purchase whenever we needed one.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad you had such an amazing experience purchasing your new vehicle! If you have any further questions, please give us a call. We're always happ...y to help!


    Worked with:
    Charlie Miller

    Portfolio & Sales Consultant

    (5.0) 10 reviews

  • 5.0 out of 5
    January 8, 2019

    I had difficulty making a decision to purchase but I received excellent support in reviewing what was available within my price range and choose a car... that I was happy with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We're glad you had such a positive experience! If you have any further questions, please don't hesitate to reach ...out!


    Worked with:
    Dorit Figueroa

    Finance Director

    (5.0) 64 reviews

    Bijan Nejadi

    Sales Consultant

    (5.0) 6 reviews

  • 5.0 out of 5
    January 8, 2019

    My husband and I had a very pleasant sales experience in Silver Spring. We visited several dealerships looking for the right opportunity and Ty Gould... was very kind and attentive to our needs. Our interactions with Keith (Sales Manager), Terry (Business Manager) and Mr. Lovence (Sales Consultant) were also very professional, attentive, pleasant and efficient. Experiences in car dealerships can sometimes be very stressful and unnerving, but we would recommend this dealership to anyone.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your positive comments about Mercedes-Benz of Silver Spring! If you have any further questions, please give us a call. We're alw...ays happy to help!


    Worked with:
    Ty Gould

    Executive Sales Consultant

    (5.0) 15 reviews

    Terrence Abrams

    Finance Manager

    (5.0) 49 reviews

    Celestine Lovence

    Sales Consultant

    (5.0) 35 reviews

    Keith Nichols

    General Sales Manager

    (4.7) 29 reviews

  • 5.0 out of 5
    January 7, 2019

    I stopped by Mercedes of Silver Spring Saturday morning after seeing a vehicle online. I'd previously worked with a different salesperson but he wasn't... in and I was lucky enough to have Lester Stanford assist me. Mr. Stanford was very patient as I tried to decide between 2 cars. He never pressured me or tried to sway my decision, by far the easiest car purchase I've ever made. Terry in the Finance Department was equally wonderful, he helped me get into my beautiful car. Thanks to both of them for a great experience!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the positive feedback! We're so glad you had such a great experience at our dealership! If you have any further questions, please give us a... call. We're always happy to help!


    Worked with:
    Terrence Abrams

    Finance Manager

    (5.0) 49 reviews

    Lester Stanford

    Sales Consultant

    (4.8) 24 reviews

  • 5.0 out of 5
    January 7, 2019

    I recently purchased a C300 4matic convertible and it was the smoothest and most painless experience I have ever had when purchasing this car. I highly... recommend that if one is looking for a Mercedes make Mercedes -Benz of Silver Spring your first stop, I can assure you that you will have no regrets. Make sure you deal with Lester in sales and Brad in finance. They are friendly, and total professionals.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help! Safe travels!


    Worked with:
    Brad Fischer

    Finance Manager

    (5.0) 7 reviews

    Lester Stanford

    Sales Consultant

    (4.8) 24 reviews

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