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Mercedes-Benz of Silver Spring

Rectangle 48
Sales 7:30 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

Mercedes-Benz of Silver Spring Hours

Sales

Monday

7:30 AM - 9:00 PM

Tuesday

7:30 AM - 9:00 PM

Wednesday

7:30 AM - 9:00 PM

Thursday

7:30 AM - 9:00 PM

Friday

7:30 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

12:00 PM - 5:00 PM

About Our Dealership

Dealer on Cars.com since March 1999

At Mercedes-Benz of Silver Spring, our primary concern is the satisfaction of our customers.

...



We are located at 3301 Briggs Chaney Rd. in Silver Spring. Come see why over 480 customers have given us positive reviews online! Our commitment to customer service is second to none and that's why our Silver Spring Mercedes-Benz dealership is one of the premier Mercedes-Benz dealers in the state of Maryland!

We invite you to shop our website at www.mercedesbenzsilverspring.net, where you will find a great selection of new and used Mercedes-Benz vehicles including the CLA, C, E, CLS, S, GLK, M, GL, SLK, & SL Classes in addition to AMG & Sprinter.

Service

Brake Inspection

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
825 lifetime reviews. Includes reviews of Mercedes-Benz of Silver Spring from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.6 out of 5
    November 9, 2018

    It was my first time dealing with Mr O'Riley - he was courteous, attentive and detail oriented and focused on good customer service. he does not smile... much (even his photo shows!) but knows what he is doing - he is simply there to service the customer and to do a great job. Tanks for your great service.

    5.0 out of 5
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    3.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Silver Spring

    Hi Nabikokyo, thank you so much for your positive comments about Mercedes-Benz of Silver Spring! If you ever need anything else from us, please feel f...ree to give us a call or stop by. Have an awesome day!


    Worked with:
    Celestine Lovence

    Sales Consultant

    (5.0) 34 reviews

    O'Riley Moonsasigh

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    November 8, 2018

    Great to work with. Celestin Lovence is the best! We were able to get the price of the car we wanted. The car and color combination we was available on... the lot and the car is beautiful. Awesome car buying experience.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Terrence Abrams

    Finance Manager

    (5.0) 39 reviews

    Celestine Lovence

    Sales Consultant

    (5.0) 34 reviews

    Keith Nichols

    General Sales Manager

    (4.8) 23 reviews

  • December 28, 2016

    Tony Zelaya was phenomenal! His no-pressure, but engaged approach suited my style of car shopping perfectly. The car I wanted was not in stock. Tony took... the time to find the car I wanted. The process was smooth and effortless. I highly recommend both Tony and the team at Mercedes Benz Silver Spring.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 6, 2018

    Drove over 5 hours to get to this dealership and specifically Julius. He came in on his day off to make sure we were totally satisfied. Can not speak highly... enough about him and the rest of the staff and dealership. Was worth the drive! Thank you Julius

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Silver Spring

    We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen! Please don't hesitate to reach ou...t if there's anything additional we can do for you. Safe travels!


    Worked with:
    Dorit Figueroa

    Finance Director

    (5.0) 54 reviews

    Julius Elad

    Sales Consultant

    (5.0) 7 reviews

    Khalil Nuri

    Sales Manager

    (5.0) 26 reviews

    Carlos Arias

    Pre-Owned Sales Manager

    (5.0) 14 reviews

  • 5.0 out of 5
    November 3, 2018

    I gave this dealership the rating I did because of my sales guy. He went above and beyond for me. He listened to what I wanted, he was honest and patient.... And he made sure I got what I wanted. I was very pleased.

    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Silver Spring

    We're glad to hear our staff went above and beyond to help you out! If you ever have additional questions or needs, don't hesitate to reach out! Safe ...travels!


    Worked with:
    James McDonald

    Sales and Leasing Consultant

    (5.0) 11 reviews

    Brad Fischer

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    October 31, 2018

    Second time at this dealership, same wonderful experience. Jay the manager was very professional and flexible and he hooked us up with a great sales associate,... Rod Durden who made sure that our vehicle transaction was flawless. We live in VA, but will always go the extra mile for great customer service. Thank you!!!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Silver Spring

    We work hard to go the extra mile for all of our valued clients! Thanks for the great review!


    Worked with:
    Rod Durden

    Sales Consultant

    (5.0) 11 reviews

    Terrence Abrams

    Finance Manager

    (5.0) 39 reviews

    Jay Son

    New Car Sales Manager

    (5.0) 13 reviews

  • 5.0 out of 5
    October 28, 2018

    I walked into the dealership with the intention of browsing, but Mohammed was so warm and pleasant....and knowledgeable about the car I like, that I decided... to purchase.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Silver Spring

    It's great to hear you enjoyed dealing with Mohammed! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spri...ng


    Worked with:
    Mohammad Talayi

    Certified Mercedes-Benz Sales Consultant

    (5.0) 45 reviews

    Brad Fischer

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    October 28, 2018

    The overall process from start to finish was extremely stress free. John offered assistance and guided us to the vehicle type we requested. John is respectful... and experienced. He answered our questions, provided additional insight and outlined the Mercedes assurances Dorit provided a seamless finance experience. She is courteous, professional and patient. Many thanks to the assistance provided by Merlin. She is extremely knowledgeable and provided a wonderfully pleasant experience for me in understanding my GLE. We recently referred our daughter to John and came back to the dealership with her to make her purchase.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Silver Spring

    Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. If you have any f...urther questions, please don't hesitate to reach out! Take care!


    Worked with:
    Dorit Figueroa

    Finance Director

    (5.0) 54 reviews

    Merlin Auses

    Product Concierge

    NOT RATED

    John Goldring

    Sales Consultant

    NOT RATED

  • 4.6 out of 5
    October 27, 2018

    Rod was exceptional. He was very relatable and took the time to explain every single step in great detail. Rod was professional courteous and friendly.

    5.0 out of 5
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    3.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Silver Spring

    Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a c...all or stop by. Have an awesome day!


    Worked with:
    Rod Durden

    Sales Consultant

    (5.0) 11 reviews

  • 4.2 out of 5
    October 22, 2018

    I had spent some time looking for this particular AMG model and found it some 450 miles from my home. I was somewhat apprehensive going into the deal,... as I hadn't actually seen or driven the vehicle until I got to the dealership. Julius Elad in the sales croup was very helpful over the phone in the days leading up to my travel to the dealership. Julius was very responsive with any information request I had and when it came time to travel to the vehicle location he picked me up at the airport and got me to the dealership. The whole experience was fantastic, starting with Sales group, working with Brad on the paper work and learning the details of the vehicle with Merlin. Oh...and the 450 mile drive back to NE was great too!

    4.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Silver Spring

    We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!


    Worked with:
    Julius Elad

    Sales Consultant

    (5.0) 7 reviews

    Brad Fischer

    Finance Manager

    NOT RATED

    Merlin Auses

    Product Concierge

    NOT RATED

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