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Mercedes-Benz of Silver Spring

(2,216 reviews)
Visit Mercedes-Benz of Silver Spring
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award View 7 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (888) 830-2182 (888) 830-2182
Used (877) 884-6289 (877) 884-6289
Service (877) 882-2441 (877) 882-2441

Inventory

See all 274 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 1999.
At Mercedes-Benz of Silver Spring our primary concern is the satisfaction of our customers.

We are located at 3301 Briggs Chaney Rd. in Silver Spring.

Service center

Phone number (877) 882-2441

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 38 employees View less employees

Reviews

(2,216 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Silver Spring from DealerRater.

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It was a true pleasure to work with Cliff today.

It was a true pleasure to work with Cliff today. He was very friendly and personable and made the car buying experience easy and efficient

It was a true pleasure to work with Cliff today.

It was a true pleasure to work with Cliff today. He was very friendly and personable and made the car buying experience easy and efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I recently purchased a car with the help of Chevist, and

I recently purchased a car with the help of Chevist, and I couldn't be more pleased with the experience. Chevist was professional, attentive, and knowledgeable. He listened to my needs, answered all my questions, and never pressured me into making a decision.

I recently purchased a car with the help of Chevist, and

I recently purchased a car with the help of Chevist, and I couldn't be more pleased with the experience. Chevist was professional, attentive, and knowledgeable. He listened to my needs, answered all my questions, and never pressured me into making a decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

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I recently purchased a vehicle form silver spring (Mile

I recently purchased a vehicle form silver spring (Mile one) dealership and was impressed. Vanesa was very professional, friendly and helpful during my car buying process. I had overall nice experience with her.

I recently purchased a vehicle form silver spring (Mile

I recently purchased a vehicle form silver spring (Mile one) dealership and was impressed. Vanesa was very professional, friendly and helpful during my car buying process. I had overall nice experience with her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

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Kyndle was great at helping me through the car purchase

Kyndle was great at helping me through the car purchase process, no xx. Look forward to getting another car with her.

Kyndle was great at helping me through the car purchase

Kyndle was great at helping me through the car purchase process, no xx. Look forward to getting another car with her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I had an exceptional experience working with Cliff at

I had an exceptional experience working with Cliff at Mercedes. From the moment I walked in, he made sure I felt welcomed and valued. Cliff’s professionalism and knowledge of the vehicles were impressive, and he went above and beyond to ensure I found exactly what I was looking for. He was patient, attentive to my needs, and answered all my questions thoroughly. The entire process felt seamless, and his attention to detail was unmatched. If you’re looking for a top-notch experience at Mercedes, I highly recommend working with Cliff!

I had an exceptional experience working with Cliff at

I had an exceptional experience working with Cliff at Mercedes. From the moment I walked in, he made sure I felt welcomed and valued. Cliff’s professionalism and knowledge of the vehicles were impressive, and he went above and beyond to ensure I found exactly what I was looking for. He was patient, attentive to my needs, and answered all my questions thoroughly. The entire process felt seamless, and his attention to detail was unmatched. If you’re looking for a top-notch experience at Mercedes, I highly recommend working with Cliff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Dealership is great-very customer friendly and

Dealership is great-very customer friendly and forthright. Chevist is an excellent salesperson. We have purchased 2cars from Chevist.

Dealership is great-very customer friendly and

Dealership is great-very customer friendly and forthright. Chevist is an excellent salesperson. We have purchased 2cars from Chevist.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Cannot recommend this dealership enough, and also Cliff!

Cannot recommend this dealership enough, and also Cliff! He was kind, personable, and NOT pushy in the least. He even offered us homemade cookies! Cliff definitely made us feel like we were making the right decision by buying the car. Dori in finance was wonderful too; she really worked with us to make sure we had the best deal possible! Everyone in the dealership was kind, polite, and welcoming. We will definitely return in the future!

Cannot recommend this dealership enough, and also Cliff!

Cannot recommend this dealership enough, and also Cliff! He was kind, personable, and NOT pushy in the least. He even offered us homemade cookies! Cliff definitely made us feel like we were making the right decision by buying the car. Dori in finance was wonderful too; she really worked with us to make sure we had the best deal possible! Everyone in the dealership was kind, polite, and welcoming. We will definitely return in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Our team is available should you require any extra help.

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Had a great experience overall with this dealership and

Had a great experience overall with this dealership and sales agent Bill Qin. I never felt pressured, they were willing to negotiate and there was full transparency. Thank you for the positive experience! Definitely recommend!

Had a great experience overall with this dealership and

Had a great experience overall with this dealership and sales agent Bill Qin. I never felt pressured, they were willing to negotiate and there was full transparency. Thank you for the positive experience! Definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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The overall experience was great!

The overall experience was great! Cliff was a great salesman he made me feel comfortable and made sure to work around my numbers to get me the car I wanted.

The overall experience was great!

The overall experience was great! Cliff was a great salesman he made me feel comfortable and made sure to work around my numbers to get me the car I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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Make sure to ask for cliff if you are looking for a good

Make sure to ask for cliff if you are looking for a good salesman, he took good care of us and finance did a great job with a approval.

Make sure to ask for cliff if you are looking for a good

Make sure to ask for cliff if you are looking for a good salesman, he took good care of us and finance did a great job with a approval.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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