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Mercedes-Benz of Silver Spring

(2,410 reviews)
Visit Mercedes-Benz of Silver Spring
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (888) 830-2182 (888) 830-2182
Used (877) 884-6289 (877) 884-6289
Service (877) 882-2441 (877) 882-2441

Inventory

See all 205 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 1999.
At Mercedes-Benz of Silver Spring our primary concern is the satisfaction of our customers.

We are located at 3301 Briggs Chaney Rd. in Silver Spring.

Service center

Phone number (877) 882-2441

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Dorit Figueroa headshot
Dorit Figueroa
Finance Director
(294 reviews)
May Shyne headshot
May Shyne
Finance Manager
(135 reviews)
Charlie Miller headshot
Charlie Miller
Master Certified Portfolio and Sales Consultant
(89 reviews)
James McDonald headshot
James McDonald
Sales and Leasing Consultant
(78 reviews)
Cliff Frazier headshot
Cliff Frazier
Sales and Leasing Consultant
(75 reviews)
Elio Ayala headshot
Elio Ayala
Service Advisor
(65 reviews)
Jay Son headshot
Jay Son
New Car Sales Manager
(63 reviews)
Julian Chin headshot
Julian Chin
Master Guild Certified Sales & Leasing Consultant
(46 reviews)
Marcelo Via headshot
Marcelo Via
Sprinter Manager/Sales Consultant
(39 reviews)
Percy Agyei-Obese headshot
Percy Agyei-Obese
Sales and Leasing Consultant
(30 reviews)
Renee Malcolm headshot
Renee Malcolm
EQ Ambassador
(15 reviews)
Cecil McCoy headshot
Cecil McCoy
Sales and Leasing Consultant
(15 reviews)
Scott McLaughlin headshot
Scott McLaughlin
Service Advisor
(9 reviews)
Keith Nichols headshot
Keith Nichols
General Sales Manager
(138 reviews)
Celestine Lovence headshot
Celestine Lovence
Sales and Leasing Consultant
(101 reviews)
Darrell Fenton headshot
Darrell Fenton
Service Advisor
(60 reviews)
Juan Easley headshot
Juan Easley
Service Advisor
(41 reviews)
Greg Andre headshot
Greg Andre
Service Advisor
(13 reviews)
Tom Rodkey headshot
Tom Rodkey
Service Manager
(66 reviews)
Carlos Arias headshot
Carlos Arias
Pre-Owned Sales Manager
(59 reviews)
Robert Marr headshot
Robert Marr
Service Advisor
(73 reviews)
Jim Elefantis headshot
Jim Elefantis
General Manager
(40 reviews)
Aaron Latham headshot
Aaron Latham
Sales and Leasing Consultant
(19 reviews)
Adam Rew headshot
Adam Rew
Service & Parts Director
(15 reviews)
Len Logue headshot
Len Logue
Sales and Leasing Consultant
(14 reviews)
King Lenoir headshot
King Lenoir
Sales and Leasing Consultant
(12 reviews)
Scot Shumway headshot
Scot Shumway
Service Lane Manager
(7 reviews)
Elaina Voysest headshot
Elaina Voysest
Sales & Leasing Consultant
(5 reviews)
Ray Goodarzi headshot
Ray Goodarzi
Senior Sales and Leasing Specialist
(3 reviews)
Papa Sene headshot
Papa Sene
Sales & Leasing Consultant
(3 reviews)
Brian Butler headshot
Brian Butler
Sales and Leasing Consultant
(2 reviews)
Dave Brown headshot
Dave Brown
Assistant Parts Manager
(1 review)
Ernesto Uribe headshot
Ernesto Uribe
Service Advisor
(1 review)
Tonny Wambugu headshot
Tonny Wambugu
Service Advisor
(1 review)
Mubarik (Mo) Abaidullah headshot
Mubarik (Mo) Abaidullah
Sales & Leasing Consultant
Mark Engle headshot
Mark Engle
Parts Manager
Jeff Moss headshot
Jeff Moss
Internet Manager

Reviews

(2,410 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Silver Spring from DealerRater.

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James was professional yet friendly and respectful.

James was professional yet friendly and respectful.We were comfortably and felt right away that we were going to make a purchase as a result of talking to him. There was no pressure.

James was professional yet friendly and respectful.

James was professional yet friendly and respectful.We were comfortably and felt right away that we were going to make a purchase as a result of talking to him. There was no pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I absolutely love Mercedes-Benz of Silver Spring, MD!

I absolutely love Mercedes-Benz of Silver Spring, MD!!! This makes my 4 automobile purchase.

I absolutely love Mercedes-Benz of Silver Spring, MD!

I absolutely love Mercedes-Benz of Silver Spring, MD!!! This makes my 4 automobile purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Edward was really caring and helpful.

Edward was really caring and helpful. He made me feel comfortable with the process from start to finish.

Edward was really caring and helpful.

Edward was really caring and helpful. He made me feel comfortable with the process from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I absolutely love Mercedes-Benz of Silver Spring, MD.

I absolutely love Mercedes-Benz of Silver Spring, MD. This makes my fourth automobile purchase from this dealership. I’ve had the pleasure of being serviced by one of the best and knowledgeable salesmen Edward Moore for my last three purchases. He provides outstanding customer service to ensure he representing the Mercedes Benz brand professionally from beginning to end and post car wellness checks to ensure everything is going great with the vehicle. Mr. Moore thanks again for making my purchase hassle and stress-free. ✨⭐️✨⭐️✨⭐️

I absolutely love Mercedes-Benz of Silver Spring, MD.

I absolutely love Mercedes-Benz of Silver Spring, MD. This makes my fourth automobile purchase from this dealership. I’ve had the pleasure of being serviced by one of the best and knowledgeable salesmen Edward Moore for my last three purchases. He provides outstanding customer service to ensure he representing the Mercedes Benz brand professionally from beginning to end and post car wellness checks to ensure everything is going great with the vehicle. Mr. Moore thanks again for making my purchase hassle and stress-free. ✨⭐️✨⭐️✨⭐️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Chevist Mitchell provided us with excellent service.

Chevist Mitchell provided us with excellent service. From start to finish the process of purchasing our new Mercedes was exceptional. We will return to Mercedes Benz of Silver Spring in 4 years. Lastly, we will definitely refer our friends and family.

Chevist Mitchell provided us with excellent service.

Chevist Mitchell provided us with excellent service. From start to finish the process of purchasing our new Mercedes was exceptional. We will return to Mercedes Benz of Silver Spring in 4 years. Lastly, we will definitely refer our friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Julian and I shared our love for Pupusas.

Julian and I shared our love for Pupusas. We hit it right off. Julian is exceptionally knowledgeable, funny, and a great person. He made the experience of buying my first Mercedes special by providing a white glove experience. This was a big purchase for me and I look forward to purchasing my future Mercedes products from Silver Spring MB. Special shout outs to Elaina, who also assisted and Dorit. They were great. They treated me like I was purchasing a 250K G Wagon. 10/10

Julian and I shared our love for Pupusas.

Julian and I shared our love for Pupusas. We hit it right off. Julian is exceptionally knowledgeable, funny, and a great person. He made the experience of buying my first Mercedes special by providing a white glove experience. This was a big purchase for me and I look forward to purchasing my future Mercedes products from Silver Spring MB. Special shout outs to Elaina, who also assisted and Dorit. They were great. They treated me like I was purchasing a 250K G Wagon. 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I recently purchased a car and truly enjoyed the

I recently purchased a car and truly enjoyed the experience. The dealership made the process smooth, and my salesman was knowledgeable, attentive, and patient in answering all of my questions. I really appreciated the professionalism and the genuine effort to make sure I found the right vehicle. Thank you for making this such a positive and stress-free purchase!

I recently purchased a car and truly enjoyed the

I recently purchased a car and truly enjoyed the experience. The dealership made the process smooth, and my salesman was knowledgeable, attentive, and patient in answering all of my questions. I really appreciated the professionalism and the genuine effort to make sure I found the right vehicle. Thank you for making this such a positive and stress-free purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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Ed is the MOST KNOWLEDGEABLE and patient salesman in the

Ed is the MOST KNOWLEDGEABLE and patient salesman in the business! Well deserved of any and all bonus opportunities!!

Ed is the MOST KNOWLEDGEABLE and patient salesman in the

Ed is the MOST KNOWLEDGEABLE and patient salesman in the business! Well deserved of any and all bonus opportunities!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Safe travels!

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I bought my second car from this dealership recently;

I bought my second car from this dealership recently; Celestine Lovence was the one I dealt with for my first car as well as my second car. He is very knowledgeable, personable and a very pleasant person to deal with; I’m very happy with the car I purchased. Renne Malcom has been very helpful to me in learning about all the new upgrades in my new car. She is very knowledgeable, very pleasant and very helpful, I have seen her twice since I bought my car recently and the support she has provided has been excellent. Congratulations to Mercedes Benz for employing outstanding individuals.

I bought my second car from this dealership recently;

I bought my second car from this dealership recently; Celestine Lovence was the one I dealt with for my first car as well as my second car. He is very knowledgeable, personable and a very pleasant person to deal with; I’m very happy with the car I purchased. Renne Malcom has been very helpful to me in learning about all the new upgrades in my new car. She is very knowledgeable, very pleasant and very helpful, I have seen her twice since I bought my car recently and the support she has provided has been excellent. Congratulations to Mercedes Benz for employing outstanding individuals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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I thoroughly enjoyed working with Mr.

I thoroughly enjoyed working with Mr. Edward Moore. He was incredibly kind, genuine, and helpful. He was an excellent salesperson, and I couldn’t ask for anyone better. He genuinely showed interest in his line of work and in his Customers

I thoroughly enjoyed working with Mr.

I thoroughly enjoyed working with Mr. Edward Moore. He was incredibly kind, genuine, and helpful. He was an excellent salesperson, and I couldn’t ask for anyone better. He genuinely showed interest in his line of work and in his Customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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