Reviews
Always exceptional service from Edward Moore!
Always exceptional service from Edward Moore! He consistently goes above and beyond, and I’m incredibly thankful for his dedication. Professional, courteous, and with hospitality that’s truly unmatched — Edward sets the standard. Honorable mention to Brad as well — you helped make it all happen. I'm proud to still be part of the Mercedes family. See you again soon!
Always exceptional service from Edward Moore!
Always exceptional service from Edward Moore! He consistently goes above and beyond, and I’m incredibly thankful for his dedication. Professional, courteous, and with hospitality that’s truly unmatched — Edward sets the standard. Honorable mention to Brad as well — you helped make it all happen. I'm proud to still be part of the Mercedes family. See you again soon!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The dealership has exceptional customer service.
The dealership has exceptional customer service. My service professional is Juan Ayala and he is extraordinary!
The dealership has exceptional customer service.
The dealership has exceptional customer service. My service professional is Juan Ayala and he is extraordinary!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Roslyn, thank you for your kind words! We are thrilled to hear that Juan Ayala has delivered extraordinary service. We appreciate your support and look forward to serving you again.
This was my first time at this dealership for service and
This was my first time at this dealership for service and I must say 5 start service! Tonny Wambugu My Service Advisor was great and very knowledgeable about the service that was due and assisted me with the process. I will definitely recommend this Mercedes dealership to anyone who is looking to get their vehicle serviced!!
This was my first time at this dealership for service and
This was my first time at this dealership for service and I must say 5 start service! Tonny Wambugu My Service Advisor was great and very knowledgeable about the service that was due and assisted me with the process. I will definitely recommend this Mercedes dealership to anyone who is looking to get their vehicle serviced!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
Excellent Customer Service.
Excellent Customer Service. Very friendly, positive , and kind staff members.I highly recommend this place.
Excellent Customer Service.
Excellent Customer Service. Very friendly, positive , and kind staff members.I highly recommend this place.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Mr Chevist was so helpful, especially as first time
Mr Chevist was so helpful, especially as first time Mercedes users. He took time to explain details to our understanding. He even offered to give us help whenever we’re in need at the Mercedes Benz branch at Silver Spring.
Mr Chevist was so helpful, especially as first time
Mr Chevist was so helpful, especially as first time Mercedes users. He took time to explain details to our understanding. He even offered to give us help whenever we’re in need at the Mercedes Benz branch at Silver Spring.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
It was very professional, friendly, courteous and clean.
It was very professional, friendly, courteous and clean. It has a wide variety of cars to chose from
It was very professional, friendly, courteous and clean.
It was very professional, friendly, courteous and clean. It has a wide variety of cars to chose from
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Direct and to the point.
Direct and to the point. Everyone is professional and courteous from the greeting to the closing.
Direct and to the point.
Direct and to the point. Everyone is professional and courteous from the greeting to the closing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Promptly greeted with a smile when we entered the
Promptly greeted with a smile when we entered the showroom. Hospitality was pleasant and calm atmosphere.
Promptly greeted with a smile when we entered the
Promptly greeted with a smile when we entered the showroom. Hospitality was pleasant and calm atmosphere.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jallen, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I had an amazing experience today.
I had an amazing experience today. Cliff was an amazing sales man and his customer service is 10/10. I will definitely recommend him.
I had an amazing experience today.
I had an amazing experience today. Cliff was an amazing sales man and his customer service is 10/10. I will definitely recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!
Chevist Mitchell and the entire MB team provided
Chevist Mitchell and the entire MB team provided exceptional service. I’ve never had such a detailed presentation of a vehicle - Chevist was incredibly knowledgeable, patient and low-pressure. The rest of the team - from finance, to service - were also exceptional.
Chevist Mitchell and the entire MB team provided
Chevist Mitchell and the entire MB team provided exceptional service. I’ve never had such a detailed presentation of a vehicle - Chevist was incredibly knowledgeable, patient and low-pressure. The rest of the team - from finance, to service - were also exceptional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!