Reviews
I had a very pleasant experience purchasing my new car
I had a very pleasant experience purchasing my new car from Mercedes Benz in Silver Spring. Julian, my salesman, was exceptional, helped me with all the features I wanted and gave me the best deal. Julian is extremely professional and very delightful to work with. Needless to say, I am thrilled with my new car, thank you Julian.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I had a wonderful experience at Mercedes-Benz of Silver
I had a wonderful experience at Mercedes-Benz of Silver Spring, and I want to give a special shout-out to Chevist, who made the entire process smooth, professional, and enjoyable. From the moment I walked in, Chevist was welcoming, knowledgeable, and attentive. He took the time to understand what I was looking for and guided me through all of my options without any pressure. His communication was clear, honest, and respectful, and he made sure I felt confident in my decision every step of the way. I truly appreciated his patience and expertise, and I couldn’t be happier with my new Mercedes. If you’re looking for excellent service and someone who genuinely cares about your experience, I highly recommend asking for Chevist. Thank you to Chevist and the team at Mercedes-Benz of Silver Spring for a great car-buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Thank you so much Chevist Mitchell for making my
Thank you so much Chevist Mitchell for making my car-buying experience smooth, stress-free, and genuinely enjoyable. Your professionalism, honesty, and patience really stood out, and I couldn’t be happier with my new car. It’s clear you care about your customers, and it made all the difference. I truly appreciate your help—thank you again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent service from Cliff and Brad—professional,
Excellent service from Cliff and Brad—professional, knowledgeable, and made the entire Mercedes experience seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Cliff was beyond amazing, made the experience very
Cliff was beyond amazing, made the experience very welcoming and smooth. We were always made aware of any updates that were happening. Had a great attitude and made sure we understood everything. Definitely was someone great to have and would go back again!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I had a great experience, Mr.
I had a great experience, Mr.Edward Moore was nothing but amazing the silver spring team was very helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I'd like to extend a special thanks to Julian Chin for
I'd like to extend a special thanks to Julian Chin for his outstanding professionalism and for securing a fantastic deal on my new GLE 450. The entire buying process was seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Although this dealer and I were not able to come to
Although this dealer and I were not able to come to terms, I was treated politely and respectfully. The consultant "Papa" was the perfect professional. I will not hesitate to visit again when I'm looking for another MB. I ended up finding a better car and deal at another dealer. It was a matter of the interior/exterior color combinations available, that's it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nyman, Thank you for your kind words and for considering Mercedes-Benz of Silver Spring during your car shopping journey. We’re happy to hear you found your perfect car and hope we can be of service in the future.
I recently purchased a GLS 450 and had an outstanding
I recently purchased a GLS 450 and had an outstanding experience at Mercedes-Benz of Silver Spring. From start to finish, the level of service was exceptional. I want to give a special shout-out to Chevist Mitchell, May Shine, and Carlos Arias. They went above and beyond to make the process smooth, informative, and enjoyable. Their professionalism, product knowledge, and genuine care for the customer stood out every step of the way. The entire team at the dealership was equally impressive, courteous, responsive, and committed to delivering a premium experience that matched the quality of the vehicle itself. From finance to delivery, everything was seamless. If you are in the market for a Mercedes, I highly recommend visiting Mercedes-Benz of Silver Spring and asking for Chevist. I am thrilled with my GLS 450 and even more grateful for the outstanding service that came with it! Thank you, Raul Vega
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Friendly customer service, knowledgeable about product.
Friendly customer service, knowledgeable about product. Was able to get me out same day quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!