Reviews
Khalil and Charlie were absolutely phenomenal!
Khalil and Charlie were absolutely phenomenal!! I called before I came and between the two of them, I was given the royal treatment!! Because of them, and let me not forget Brad, I had a seamless car buying experience with Mercedes!! I love my new truck!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Leslie, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
My experience at Mercedes Silver Spring was A+.
My experience at Mercedes Silver Spring was A+. They guided me through the car buying process. My experience with Edward Moore was fantastic I will be returning for my next car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great and fast service.
Great and fast service. They accommodate client easily and one staff, Robert really helps me a lot.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mae, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!
My first Mercedes purchase.
My first Mercedes purchase.. and it won't be my last! Thank you so much Edward Moore and the entire team who assisted me. You were very professional, knowledgable, very helpful and made this process a breeze. I couldn't be more pleased with my new Mercedes and will send my friends and family to see you. Thank you for the stellar customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Percy went above and beyond to ensure that all my needs
Percy went above and beyond to ensure that all my needs and concerns were addressed. If you need someone that would pay attention to all your car needs, just go to Mercedes of Silver Spring and ask for Percy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I had an extremely enjoyable experience & can't say
I had an extremely enjoyable experience & can't say enough good things about how outstanding Chevist Mitchell was as my consultant thru the entire process!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I purchased a Mercedes Benz GLK 4matic with Edward Moore
I purchased a Mercedes Benz GLK 4matic with Edward Moore as my sales representative. Mr. Moore was very professional and knowledgeable about the product. I highly recommend him as someone who can complete the sale and assist you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rita, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Very detailed information about, for me what may not be
Very detailed information about, for me what may not be my last luxury vehicle. My wife and I were just looking and pretty much had our minds made up on another brand, but the salesman Cecil Mccoy not only took time to show us the differences in the vehicles, but, made us feel like we belonged in a Mercedes...you dont want to feel like you're getting taken on this process, but with his knowledge, we walked away feeling informed and like family!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great help James McDonald
James McDonald is a great salesman's and extremely helpful! I highly recommend! I purchased 2 cars from him and I haven't been disappointed! Will definitely purchase from him again! Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, congratulations on your new vehicle, We hope you continue to choose us for all your automotive needs! Take care!
Ms.
Ms. Williams is a breath of fresh air to the dealership, super friendly, underhand I always felt like she was not pushing extras that I did not need.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!