[{"id":442061,"personPtyId":33540844,"firstName":"Iris","lastName":"Harley","titleText":"Sales Consultant","emailTxt":"iharley@mileone.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/f6efae66aeb8.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":523828,"personPtyId":44065835,"firstName":"Eddie","lastName":"Reyes","titleText":"Used Car Manager","emailTxt":"ereyes@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/99a42b2b8128.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442060,"personPtyId":32971158,"firstName":"Brady","lastName":"Crosby","titleText":"Sales Consultant","emailTxt":"bradycrosby@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/9a58b738f307.jpg","drDealerId":21984,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1459468800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442064,"personPtyId":33221522,"firstName":"Peter","lastName":"Larson","titleText":"Sales Consultant","emailTxt":"plarson@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/ff91e5fdc55e.jpg","drDealerId":21984,"dealerEmpStartDtUtc":"1343779200","industryStartDtUtc":"599616000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":8712,"personPtyId":33012472,"firstName":"Neal","lastName":"Hyman","titleText":"Sales","shortBioText":"Hi! I have lived my entire life in the DC/Baltimore area. I began working at this dealership in June 1985. Initially selling Dodges, then Oldsmobiles (remember them???) and Volvos since 1991. 32 years at the same location. I even met the lady who would become my wife on the showroom floor! Thanks to her, I speak a few words of Thai.","emailTxt":"nhyman@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/30b4a0ef33c9.jpg","drDealerId":21984,"dealerEmpStartDtUtc":"486432000","industryStartDtUtc":"486432000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":240449,"personPtyId":33222059,"firstName":"Ed","lastName":"Sarecky","titleText":"General Manager","emailTxt":"esarecky@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/da248771ec86.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":546728,"firstName":"Diego","lastName":"Munizaga","titleText":"Sales Consultant","emailTxt":"Dmunizaga@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/d5bc85129b82.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442059,"personPtyId":32971263,"firstName":"Noah","lastName":"Greaney","titleText":"General Sales Manager","shortBioText":"I have 10 years experience in the automotive industry, my positions have included Sales Consultant, Finance Manager, and Sales Manager. Master certified with Volvo North America. I'm married with 3 kids and 2 dogs, and reside in Montgomery County. I was born and raised in Silver Spring, MD, attended Gonzaga College High School in Washington, DC, then lived in San Diego for a few years before coming back home. When not at work I'm generally found at one of my kids many sports activities.","emailTxt":"ngreaney@mileone.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/3c77778ac5b8.jpg","drDealerId":21984,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"1201824000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442069,"personPtyId":33434378,"firstName":"Jose","lastName":"Espejo","titleText":"Service Advisor","emailTxt":"jespejo@mileone.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/f5e5c716d3a2.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":442067,"personPtyId":33074556,"firstName":"Joe","lastName":"Devlin","titleText":"Service Manager","emailTxt":"jdevlin@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/1870f1bce675.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":464513,"personPtyId":35374057,"firstName":"Sam","lastName":"Matathias","titleText":"Sales Consultant","emailTxt":"smatathias@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/7db5272dfb99.jpg","drDealerId":21984,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464509,"firstName":"Greg","lastName":"Edwards","titleText":"Service Director","emailTxt":"gedwards@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/29a02ee2dba5.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":546727,"personPtyId":50501598,"firstName":"Keith","lastName":"Kinsey","titleText":"Sales Consultant","emailTxt":"Kkinsey@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/e58af523546a.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Herb Gordon Subaru Volvo Cars Silver Spring

Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 3:00 PM

Herb Gordon Subaru Volvo Cars Silver Spring Hours

Sales

Monday

7:30 AM - 9:00 PM

Tuesday

7:30 AM - 9:00 PM

Wednesday

7:30 AM - 9:00 PM

Thursday

7:30 AM - 9:00 PM

Friday

7:30 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

12:00 PM - 5:00 PM

About Our Dealership

Dealer on Cars.com since October 1998

Here at Volvo Cars Silver Spring and Herb Gordon Subaru, our primary concern is the satisfaction of our customers.

...



We are located at 3161 Automobile Blvd. in Silver Spring. Come see why over 340 customers have given us positive reviews online! Our commitment to customer service is second to none and that?s why our Silver Spring Subaru and Volvo dealership is one of the premier Subaru and Volvo dealers in the state of Maryland!

We invite you to shop our website at www.volvocarssilverspring.com, where you will find a great selection of new and used Volvo vehicles including the S60 and XC60 and XC90.

"15 minutes from everywhere!"

Service

Brake Inspection

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
618 lifetime reviews. Includes reviews of Herb Gordon Subaru Volvo Cars Silver Spring from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 10, 2018

    Iris Harley was was wonderful. She took her time to show to us all the great features of the car we were buying. Great customer service. Thanks to Eddie... for his assistance too. We will recommend this dealer to anyone who asks us for a place to buy a car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We're so happy to hear that Iris & Eddie were so helpful during the whole buying process. Thank you so much again... for your feedback! We look forward to your next visit!


    Worked with:
    Iris Harley

    Sales Consultant

    (4.9) 16 reviews

    Eddie Reyes

    Used Car Manager

    (5.0) 9 reviews

  • 5.0 out of 5
    November 29, 2018

    Finding the car you like and want to buy is easy today with all the online resources. Finding the IDEAL car salesperson is not that easy unless you stop... by or arrange an appointment with IRIS HARLEY at Volvo Cars Silver Spring. We were fortunate to be introduced to her when we went to look at a car we found online at her dealership. With all the bells and whistles on the cars today it is great to find Iris who knows her Volvo cars inside and out. She gave us great insight into what the car was about and knew what she was talking about. When we went to pick up the car she gave us a thorough introduction and overview of each and every bell and whistle. She gave us all the time we needed to feel comfortable when driving away. If you are in the market for a Volvo, which you should be, this is our fourth, get in touch with Iris and make the car buying issue a smooth and believe it or not, enjoyable process. She is a delight. Her Sales Manager Noah Greaney is also an asset to the dealership. Straight forward and easy to work with. You can tell he has a strong background in the automotive industry with a yes, sense of humor too!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to let us know how we did! If you have any further questions, please give us a call. We're always happy to help!


    Worked with:
    Iris Harley

    Sales Consultant

    (4.9) 16 reviews

    Noah Greaney

    General Sales Manager

    (4.8) 22 reviews

  • January 3, 2017

    We were greeted by Michael Wallace as soon as we entered the showroom and began viewing the car we wanted. He was very helpful in answering all our questions... and arranging a test drive. They were able to find in their stock the exact car I wanted at a reasonable price. Thanks to Michael Wallace and the sales manager for their assistance. You have an excellent facility.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your complimentary feedback of Herb Gordon Subaru. We genuinely appreciate your business and thorough review. Please remember that sho...uld you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

  • 5.0 out of 5
    November 27, 2018

    The salesperson (Iris) was simply delightful, helpful & well versed on the vehicle that I had an interest in! The Finance team was thorough & efficient... making the process not at all painful! I did my part & they certainly did theirs. Would definitely refer Herb Gordon Silver Spring & buy from them again!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear you had such a positive experience with our team! If you ever have additional questions or needs, don't hesitate to reach out!


    Worked with:
    Iris Harley

    Sales Consultant

    (4.9) 16 reviews

    Eddie Reyes

    Used Car Manager

    (5.0) 9 reviews

  • 5.0 out of 5
    November 26, 2018

    Peter was wonderful! My husband and I were driving from about an hour and a half away and Peter stayed very late to accommodate our schedule. The car... was ready when we arrived and he explained all the features. He clearly knows his Volvo's! The best part was he shared his snacks...we didn't have time to stop for dinner. Just a great experience!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so glad you had such a great experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Hav...e an awesome day!


    Worked with:
    Peter Larson

    Sales Consultant

    (5.0) 33 reviews

  • 5.0 out of 5
    November 21, 2018

    Had a great experience acquiring my new to me xc90 Look forward to dealing with Brady and everyone else in the future Ease back on the new car smelll?...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you; we appreciate all of your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.


    Worked with:
    Brady Crosby

    Sales Consultant

    (5.0) 32 reviews

  • 1.0 out of 5
    November 20, 2018

    absolutely no call back and my issue remains unresolved. left msgs for noah. took my car in and the issue is not resolved. I was told that they were "looking... into it" and they would contact me. I have gotten no call backs to date.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    ab,Thank you for taking the time to speak with our General Sales Manager, Noah Greaney. We apologize for not being in contact with you sooner. Noah... will stay in touch with you about the matter that was discussed. However, feel free to reach out to Noah for anything in the meantime at 301-679-4885 or ngreaney@mileone.com.¿¿¿


    Worked with:
    Noah Greaney

    General Sales Manager

    (4.8) 22 reviews

  • 5.0 out of 5
    November 18, 2018

    Iris was wonderful to work with in finalizing our purchase of a used XC60. I did my reasearch in advance and emailed with several questions and Iris always... responded promptly and pulled in her business manager as necessary to secure a great deal for us. She provided us with all of the information necessary once we got to the dealership and ensured our process was as smooth as possible. I could not recommend her more! She will work with her staff to get you into the car you want at a great price. Thank you, Iris!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Monica, thank you for taking the time to leave a review for us at Volvo Cars Silver Spring. We're happy we could meet your expectations! If you're ...ever in need of more help, please let us know! We hope you have a wonderful day!


    Worked with:
    Iris Harley

    Sales Consultant

    (4.9) 16 reviews

    Eddie Reyes

    Used Car Manager

    (5.0) 9 reviews

  • 5.0 out of 5
    November 9, 2018

    Iris Harley and Eddie Reyes was very helpful and great to work with and had the car priced up and ready when I arrived. it was a pleasure to work with... them in sale and process. Thank you all.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Don, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!


    Worked with:
    Iris Harley

    Sales Consultant

    (4.9) 16 reviews

  • 5.0 out of 5
    November 7, 2018

    Made contact through Cargurus app. Very professional greeting and conducting of business by the dealership despite being from out of state. Very detail... oriented and excellence in customer service. Thank you to Peter Larson for your attention to detail and the business manager from the Subaru dealership that closed our deal.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for ...you.


    Worked with:
    Eddie Reyes

    Used Car Manager

    (5.0) 9 reviews

    Peter Larson

    Sales Consultant

    (5.0) 33 reviews

View More Reviews