[{"id":442061,"personPtyId":33540844,"firstName":"Iris","lastName":"Harley","titleText":"Sales Consultant","emailTxt":"iharley@mileone.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/f6efae66aeb8.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442064,"personPtyId":33221522,"firstName":"Peter","lastName":"Larson","titleText":"Sales Consultant","emailTxt":"plarson@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/ff91e5fdc55e.jpg","drDealerId":21984,"dealerEmpStartDtUtc":"1343779200","industryStartDtUtc":"599616000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":546728,"firstName":"Diego","lastName":"Munizaga","titleText":"Sales Consultant","emailTxt":"Dmunizaga@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/d5bc85129b82.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":523828,"personPtyId":44065835,"firstName":"Eddie","lastName":"Reyes","titleText":"Used Car Manager","emailTxt":"ereyes@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/99a42b2b8128.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442059,"personPtyId":32971263,"firstName":"Noah","lastName":"Greaney","titleText":"General Sales Manager","shortBioText":"I have 10 years experience in the automotive industry, my positions have included Sales Consultant, Finance Manager, and Sales Manager. Master certified with Volvo North America. I'm married with 3 kids and 2 dogs, and reside in Montgomery County. I was born and raised in Silver Spring, MD, attended Gonzaga College High School in Washington, DC, then lived in San Diego for a few years before coming back home. When not at work I'm generally found at one of my kids many sports activities.","emailTxt":"ngreaney@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/3c77778ac5b8.jpg","drDealerId":21984,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"1201824000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442060,"personPtyId":32971158,"firstName":"Brady","lastName":"Crosby","titleText":"Sales Consultant","emailTxt":"bradycrosby@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/9a58b738f307.jpg","drDealerId":21984,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1459468800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":8712,"personPtyId":33012472,"firstName":"Neal","lastName":"Hyman","titleText":"Sales","shortBioText":"Hi! I have lived my entire life in the DC/Baltimore area. I began working at this dealership in June 1985. Initially selling Dodges, then Oldsmobiles (remember them???) and Volvos since 1991. 32 years at the same location. I even met the lady who would become my wife on the showroom floor! Thanks to her, I speak a few words of Thai.","emailTxt":"nhyman@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/30b4a0ef33c9.jpg","drDealerId":21984,"dealerEmpStartDtUtc":"486432000","industryStartDtUtc":"486432000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":240449,"personPtyId":33222059,"firstName":"Ed","lastName":"Sarecky","titleText":"General Manager","emailTxt":"esarecky@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/da248771ec86.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":442069,"personPtyId":33434378,"firstName":"Jose","lastName":"Espejo","titleText":"Service Advisor","emailTxt":"jespejo@mileone.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/f5e5c716d3a2.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":442067,"personPtyId":33074556,"firstName":"Joe","lastName":"Devlin","titleText":"Service Manager","emailTxt":"jdevlin@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/1870f1bce675.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":464513,"personPtyId":35374057,"firstName":"Sam","lastName":"Matathias","titleText":"Sales Consultant","emailTxt":"smatathias@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/7db5272dfb99.jpg","drDealerId":21984,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":225539,"personPtyId":31891052,"firstName":".","lastName":".","titleText":".","emailTxt":"ldoherty@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":393080,"personPtyId":33965152,"firstName":".","lastName":".","titleText":"Cars.com","emailTxt":"mlubbers@cars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":542568,"personPtyId":49464100,"firstName":"Alma","lastName":"Auza","titleText":"Warranty Administrator/Receptionist","emailTxt":"aauza@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/339e0d94904b.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":542567,"personPtyId":49200794,"firstName":"Gerard","lastName":"Louis","titleText":"Sales Consultant","emailTxt":"glouis@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21984,"dealerEmpStartDtUtc":"1530403200","industryStartDtUtc":"1133395200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464509,"firstName":"Greg","lastName":"Edwards","titleText":"Service Director","emailTxt":"gedwards@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/29a02ee2dba5.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":546727,"personPtyId":50501598,"firstName":"Keith","lastName":"Kinsey","titleText":"Sales Consultant","emailTxt":"Kkinsey@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/e58af523546a.jpg","drDealerId":21984,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Herb Gordon Subaru Volvo Cars Silver Spring

Rectangle 48
Sales 7:30 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

Herb Gordon Subaru Volvo Cars Silver Spring Hours

Sales

Monday

7:30 AM - 9:00 PM

Tuesday

7:30 AM - 9:00 PM

Wednesday

7:30 AM - 9:00 PM

Thursday

7:30 AM - 9:00 PM

Friday

7:30 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

12:00 PM - 5:00 PM

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since October 1998

Here at Volvo Cars Silver Spring and Herb Gordon Subaru, our primary concern is the satisfaction of our customers.

...



We are located at 3161 Automobile Blvd. in Silver Spring. Come see why over 340 customers have given us positive reviews online! Our commitment to customer service is second to none and that?s why our Silver Spring Subaru and Volvo dealership is one of the premier Subaru and Volvo dealers in the state of Maryland!

We invite you to shop our website at www.volvocarssilverspring.com, where you will find a great selection of new and used Volvo vehicles including the S60 and XC60 and XC90.

"15 minutes from everywhere!"

Service

Brake Inspection

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
601 lifetime reviews. Includes reviews of Herb Gordon Subaru Volvo Cars Silver Spring from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 30, 2018

    I just can???t say enough about the amazing experience I had at Volvo Car Dealership this week. This is my second time around buying a Volvo there and... Iris Harley has been fantastic facilitaring this process in both instances. I considered trading my XC60 to the new model and since my first visit to the dealership Iris was very helpful. I did a test drive and she was very knlowdegeable about the car, and went above and beyond trying to find the car I needed. Both Iris and Eddie Reyes answered all my questions patiently as I considered my decision without sales pressure. In the end they offered me a very good deal that met my budget and allowed me to have the especifications I was looking for in the car. I was truly pleased with the entire process including the assistance of Diego as well. I highly recommend Volvo Cars Silver Spring and would like to thank Iris Harley and the entire team at Volvo for their outstanding customer service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Volvo Cars Silver Spring

    We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy ...to help!


    Worked with:
    Iris Harley

    Sales Consultant

    (4.9) 10 reviews

    Eddie Reyes

    Used Car Manager

    (5.0) 5 reviews

  • 5.0 out of 5
    September 30, 2018

    Iris and her colleagues worked tirelessly to get my trade in approved. I truly appreciate their patience and professionalism throughout this process. Her... kindness and gentle spirit created a calming atmosphere in what was a truly stressful situation. Thank you Volvo Cars Silver Spring! I'll be back!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Volvo Cars Silver Spring

    We appreciate your positive review about your recent experience with us! We look forward to your next visit!


    Worked with:
    Iris Harley

    Sales Consultant

    (4.9) 10 reviews

    Diego Munizaga

    Sales Consultant

    (5.0) 5 reviews

    Eddie Reyes

    Used Car Manager

    (5.0) 5 reviews

  • January 3, 2017

    We were greeted by Michael Wallace as soon as we entered the showroom and began viewing the car we wanted. He was very helpful in answering all our questions... and arranging a test drive. They were able to find in their stock the exact car I wanted at a reasonable price. Thanks to Michael Wallace and the sales manager for their assistance. You have an excellent facility.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your complimentary feedback of Herb Gordon Subaru. We genuinely appreciate your business and thorough review. Please remember that sho...uld you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

  • 5.0 out of 5
    September 29, 2018

    It was a pleasure to work with Peter. He was knowledgeable and helpful along every step of the buying process (bought an S60) and made it easy. My requirements... were pretty specific & he found the exact car that meets all my needs. Love the car and loved working with Peter. Rating: Outstanding.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Volvo Cars Silver Spring

    Allie, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can ...do for you.


    Worked with:
    Peter Larson

    Sales Consultant

    (5.0) 30 reviews

  • 5.0 out of 5
    September 26, 2018

    Jose in Volvo Service always goes the extra mile to make customers happy. Look forward to seeing him. I know i am in good hands with him and the mechanics.... Watkins

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Volvo Cars Silver Spring

    Our staff is dedicated to providing top notch service and quality work you can trust! We are always more than happy to assist you if anything else com...es up. Take care!


    Worked with:
    Jose Espejo

    Service Advisor

    (4.8) 19 reviews

  • 5.0 out of 5
    September 25, 2018

    I'm glad I chose this dealership for my Care by Volvo pickup for my XC40. Iris was very through, stayed with me to answer any and all questions for as... long as possible, and made sure I walked away with a decent understanding of the vehicle before I drove off the lot. She even answered my questions every quickly even after the sale.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Volvo Cars Silver Spring

    We are very happy we could provide you with a positive experience! If you have any further needs or questions, please give us a call. We're always hap...py to help!


    Worked with:
    Iris Harley

    Sales Consultant

    (4.9) 10 reviews

    Diego Munizaga

    Sales Consultant

    (5.0) 5 reviews

    Noah Greaney

    General Sales Manager

    (5.0) 19 reviews

  • 5.0 out of 5
    September 19, 2018

    Even an OUTSTANDING PLUS rating doesn't really do justice to his level of service. I came to the dealership with a list of questions about the high-tech... features of the certified three-year old Volvo XC-70 that I was interested in. He brought to our meeting the 15 years of sales experience which had followed 15 years of service experience. He clearly, pleasantly and patiently answered all of my questions in detail. For the one question for which he did not already know the answer, he got up and walked out to the car to look (rather that just make up an answer like so many salespeople would do). In the week after I took the car home, he twice called to check on whether we had any problems or concerns with the car. When it rained for the first time the week after that, and the moon roof leaked, he arranged for an immediate service appointment and even checked the car into the service department. I feel that if I had a question about the car I could call him long after the sale. EXCEPTIONAL customer service.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Volvo Cars Silver Spring

    Hello, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further w...e can do for you, we are happy to help! Take care!


    Worked with:
    Peter Larson

    Sales Consultant

    (5.0) 30 reviews

  • 5.0 out of 5
    September 18, 2018

    I was at the Dealership service center on Saturday, September 15, 2018. I was greeted by Mr. Booska. He was very professional and to the point, regarding... which additional services, my S80 required. I received a written estimate, which clearly outlined, what needed to be done, as well as the cost.. The services were performed and I was on my way. Although I didn't plan to spend that additional money, I am glad I was able to get that item(something about the engine not being secure)handled. That was my second time using the service department and I will return again. I feel confident the work performed, was of the highest quality. The service area is very clean and the waiting room is nice as well.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Volvo Cars Silver Spring

    Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Volvo Cars Silver Spring. If you ever need anythi...ng else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    September 11, 2018

    Peter is the number one customer specilist in mh book. The car was ready for test drive. He was knowledgeable on cars . He was very friendly and courteous...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Volvo Cars Silver Spring

    Hello, thank you so much for your positive comments about Volvo Cars Silver Spring! If you ever need anything else from us, please feel free to give u...s a call or stop by. Have an awesome day!


    Worked with:
    Peter Larson

    Sales Consultant

    (5.0) 30 reviews

    Diego Munizaga

    Sales Consultant

    (5.0) 5 reviews

  • 5.0 out of 5
    September 10, 2018

    Inquired for a used car I was interested in, within a few hours I received a personal email (not a generic one) from Peter, he also called me. He was... honest and came forward for every update. Until the test drive, he was very helpful and friendly. My experience was beyond my expectation and not rushed throughout this process. Towards the financial side, he gave up his end share to offset the Military Discount which was not available for this transaction. After a day, he called again to ensure everything was working well with the vehicle. TOP NOTCH all the way and after. I cannot thank you enough Peter for your outstanding customer service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Volvo Cars Silver Spring

    Romulo, thank you for sharing your wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by.... Have an awesome day!


    Worked with:
    Peter Larson

    Sales Consultant

    (5.0) 30 reviews

View More Reviews