Volvo Cars Silver Spring

I was extremely pleased and comfortable working with Iris . She was very professional, efficient and, answered all of my questions. Explained every step we did.

Volvo Silver Spring had exactly what I wanted. Made buying my new car a breeze. Salesperson, Jebbie was efficient, personable, and great to work with.

Setting up an appointment was easy and convenient through the app. The service was prompt and estimate of repairs sent digitally for review and approval prior to completion of services

The dealership was spotless and very professional looking. Everyone I dealt with was extremely courteous and helpful. The day before I purchased my car Eddie and Iris dealt with my nephew and me on the phone and I felt confident enough in them that I knew I'd be buying a car from them the next day...which I did! Once I got to the dealership the next day, Eddie and Iris introduced themselves to me and I immediately felt at ease about the car buying process. Justin also went out of his way to make sure the Costco discount went through for me. The person I spent the most time with was Iris Harley. She was AWESOME! We joked around while still being able to get down to serious car buying business. It was a long day, by no fault of anyone's, and by the end of the day when we were going over things inside the car, she knew I was tired and made me promise to come back next week to go over anything else in the car that might still be confusing. I also appreciated that when I asked her about purchasing a rubber mat for the back of the cargo area she immediately called parts and when she found out they had it in, she went and got it herself and put it in the car herself, rather than waiting for anyone else to do it. I just loved her personality! She's definitely a people person. I'd recommend Iris to anyone looking to buy a Volvo in the area and I would obviously use her again, myself! I even put her in my contacts so when she calls to check on me, as I know she will, her number will come up as identifiable so I'll know it's not a spam call. As I drove home with my new Volvo XC60, I knew I had chosen the right car and the right dealership. I also wanted to mention that I LOVE MY NEW VOLVO!!!

Great service, friendly people. Joe Devlin, service director, is fabulous! Have been a customer since 1994 and have purchased numerous Volvos from this dealership. Highly recommend.

Iris exemplifies what excellence in service looks like. She took the time to explain the safety features and made sure I was completely comfortable before I left.

I think the dealership could benefit from drink and snack options for customers, vending machine or complimentary. Peter was highly communicative, gave me all the details, and got my car to me quickly. Abraham ensured the documents were complete properly and made everything a very smooth transition. He also told Peter I signed up for the interior/exterior coverage and got it taken care of before I even knew. That was excellent service all around. Justin was friendly and gracious. I’m hopeful to have an ongoing relationship with Volvo!

Iris was great in the coordination of picking up my Volvo. I picked up a fleet vehicle and everything went smoothly. She was great to work with.

Jebbie was wonderful! He took his time to review all the special features of the Volvo.xc60. He was very patient in assisting me schedule an appointment that was worked with my schedule. Very responsive. Thanks Jebbie.....we love our new car 😀

I had a terrific experience with Volvo Silver Spring. The team was really great. I would recommend it to others. We will be repeat customers.