[{"id":204603,"personPtyId":39746383,"firstName":"David","lastName":"Ruzhansky","titleText":"Sales and Leasing Consultant","emailTxt":"D.Ruzhansky@IdeVW.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":148,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20913/employees/8c80d8e0fdbb.jpg","drDealerId":20913,"dealerEmpStartDtUtc":"1335830400","industryStartDtUtc":"696902400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":563933,"firstName":"Spencer","lastName":"Clarke","titleText":"Sales and Leasing Consultant","shortBioText":"Spencer comes from a car family, having been raised around family working on Volkswagen's & motorcycles. Originally from Bushnell's Basin, he now lives in Webster. Spencer has a dog, a rescue named Bambi and a cat named Quinn. In his spare time, he enjoys watching the Pittsburgh Steelers and traveling to the city when he can. 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I am a people person and do love the opportunities of helping customers get the best vehicle to fit their needs. I myself am a customer and respect the meaning of treating others as you should be treated. Please allow me to show you the same respect that I would show to any one that I encounter. I look forward to working with you in the future and helping you get your new ride at Ide VW!","emailTxt":"a.gonzalez@idevw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20913/employees/e4fcfc1a538f.jpg","drDealerId":20913,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"1417392000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":467801,"personPtyId":39762899,"firstName":"Nick","lastName":"Marchioli","titleText":"Sales and Leasing Consultant","emailTxt":"n.marchioli@idevw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20913/employees/e0b9131b9cae.jpg","drDealerId":20913,"dealerEmpStartDtUtc":"1212278400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":204605,"personPtyId":39745994,"firstName":"Nick","lastName":"Weis","titleText":"Sales and Leasing Consultant","emailTxt":"N.Weis@IdeVW.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20913/employees/9af757e8041a.jpg","drDealerId":20913,"dealerEmpStartDtUtc":"1233446400","industryStartDtUtc":"1233446400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":447182,"firstName":"Maya","lastName":"Lessord","titleText":"Service AdvIsor","emailTxt":"m.lessord@idevw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20913/employees/e5751fe8b1a4.jpg","drDealerId":20913,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":204609,"personPtyId":39746319,"firstName":"James","lastName":"Redden","titleText":"Service Advisor","emailTxt":"J.Redden@idedealerships.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20913/employees/fda3e4f6f55a.jpg","drDealerId":20913,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":204606,"personPtyId":39746136,"firstName":"Evan","lastName":"Boyer","titleText":"Sales Manager","emailTxt":"E.Boyer@IdeVW.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20913/employees/1d23ae6ab4a3.jpg","drDealerId":20913,"dealerEmpStartDtUtc":"1180656000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":584277,"firstName":"Joe","lastName":"Preteroti","titleText":"Sales Manager","emailTxt":"j.preteroti@idevw.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20913/employees/2c4c1054e070.jpg","drDealerId":20913,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":584425,"firstName":"Mike","lastName":"Maddalena","titleText":"Parts Manager","emailTxt":"m.maddalena@idevw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20913/employees/bbfc0322785f.jpg","drDealerId":20913,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":584427,"firstName":"Bill","lastName":"Blake","titleText":"Shuttle Driver","emailTxt":"b.blake@idevw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20913/employees/7f52241c226c.jpg","drDealerId":20913,"certifiedEmployee":false,"deptDscrp":"Service"}]

Ide Volkswagen

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM

Ide Volkswagen Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2012

Ide Volkswagen makes car shopping easy and fun. Ide VW offers the full line of pre-owned and certified vehicles. Every u

...

sed vehicle at Ide has gone through a rigorous 150 point inspection checklist. An Ide pre-owned car includes a 6 month /6,000 mile powertrain warranty! Check out our specials and offers on Certified Used Cars. We offer a CARFAX history report on all used cars. Financing options are available for first time buyer or credit challenged, and we will do our best to get you the best rate and approved. On New VWs ask about our VIP loyalty program only at Ide VW. Come See Us! IdeVW.com

"Visit us at Ide Volkswagen... We'd love to earn your business!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
396 lifetime reviews. Includes reviews of Ide Volkswagen from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 9, 2019

    This is the second VW that David has helped me with leasing. He was very helpful and explained everything clearly for me. Another great experience

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Ruzhansky

    Sales and Leasing Consultant

    (5.0) 148 reviews

  • 5.0 out of 5
    December 9, 2019

    David was very helpful throughout the entire process. He was very knowledgeable about the car. He treated me and my dad well and was very fair in the deal... he made with us.

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    Shopped for a used car
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    Worked with:
    David Ruzhansky

    Sales and Leasing Consultant

    (5.0) 148 reviews

    Tammi Standen

    Financial Services Manager

    (5.0) 31 reviews

  • June 8, 2016

    The level of excellence and humanity while dealing with Roberto and Zack through the purchase of my V.W. has been nothing short astounding. We all know... that purchasing a vehicle is a big decision, they made me feel like buying two, no joke. Ide is a family, I know I'm part of it now . Richard was also great. The whole experience put my uneasy bones to rest, they stand behind you...

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 3, 2019

    I came to the dealership just to look, and left with a car and a smile that same day. Antonio approached me in the friendliest manner, very relaxed and... willing to answer all my questions. We test drove a couple different models and found the perfect fit. I appreciated Antonio's willingness to communicate with me even after I left the dealership. It has been about a month and I still reach out to him with questions with which he quickly responds. I would recommend Antonio to anyone looking to buy a vehicle! Thank you!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Antonio Gonzalez

    Sales and Leasing Consultant

    (5.0) 34 reviews

  • 5.0 out of 5
    December 2, 2019

    Dave worked great with me and was very good at working within my budget and within a short time frame (even on a thanksgiving week). Honest and communicative... at every step of the process. The work he did goes beyond what was expected with the already good service at Ide.

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Ruzhansky

    Sales and Leasing Consultant

    (5.0) 148 reviews

  • 5.0 out of 5
    December 1, 2019

    We had a very pleasant experience working with David Ruzhansky when my son was buying his first car. We had test driven several other brands, but sitting... down and talking with David about the benefits of a VW (used), the service offerings, plus a test drive of three different cars convinced us working with Ide Volkswagen was the way to go. We walked away feeling very positive about the experience, and my son felt very supported and informed throughout the process. We would work with David again!!

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    Shopped for a used car
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Ruzhansky

    Sales and Leasing Consultant

    (5.0) 148 reviews

  • 5.0 out of 5
    November 30, 2019

    From the moment I communicate with Christian the sales person, everyone in that dealership smile and welcome me into your dealership family. The transaction... went as smooth like no other in my life over 50 years old .You IDE has won my loyalty for as long as I live in Rochester. Thank you from my family to yours P.s. Service you next but expect the same friendly feeling will be given.

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    Shopped for a new car
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    Worked with:
    Tammi Standen

    Financial Services Manager

    (5.0) 31 reviews

    Christian Sargent

    Sales and Leasing Consultant

    (5.0) 70 reviews

  • 5.0 out of 5
    November 23, 2019

    We had a such an easy experience and Spencer was able to get us everything we had on our list for our car! Made the whole experience an easy one! Definitely... recommend this place to anyone

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    Shopped for a new car
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    Worked with:
    Spencer Clarke

    Sales and Leasing Consultant

    (5.0) 57 reviews

  • 5.0 out of 5
    November 23, 2019

    Christian Sargent was great. IDE VW was very helpful with getting me in my new ride. I appreciate the 5 star service. Would recommend to a friend.

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    Shopped for a new car
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    Worked with:
    Christian Sargent

    Sales and Leasing Consultant

    (5.0) 70 reviews

  • 5.0 out of 5
    November 22, 2019

    Spencer was fantastic with accomoding my delayed insurance claim and making sure I was able to get into this vehicle on a moment's notice once it came... in.

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Spencer Clarke

    Sales and Leasing Consultant

    (5.0) 57 reviews

    Tammi Standen

    Financial Services Manager

    (5.0) 31 reviews

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