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Ide Volkswagen

(1,246 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2026 state dealer award
View 13 awards
2026 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (585) 617-0587 (585) 617-0587
Used (585) 617-0611 (585) 617-0611
Service (585) 617-0603 (585) 617-0603

Inventory

See all 145 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2012.
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community. As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business. While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience.
Visit us at Ide Volkswagen... We'd love to earn your business!

Service center

Phone number (585) 617-0603

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ide Volkswagen from DealerRater.

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Spencer was awesome to work with. No crazy sales pitches for extended warranty or add ons. Very pleasant to deal with, and you can’t go wrong with Volkswagen safety ratings for a growing family. Very happy with our purchase!

Spencer was awesome to work with. No crazy sales pitches for extended warranty or add ons. Very pleasant to deal with, and you can’t go wrong with Volkswagen safety ratings for a growing family. Very happy with our purchase!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Leasing our new VW was easy and stress free while working with David. He worked around my crazy schedule and found the vehicle that was best for my family. Top notch service and professionalism.

Leasing our new VW was easy and stress free while working with David. He worked around my crazy schedule and found the vehicle that was best for my family. Top notch service and professionalism.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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We are very happy with our new Taos and the experience we had in purchasing it. Spencer and Ide VW were great.

We are very happy with our new Taos and the experience we had in purchasing it. Spencer and Ide VW were great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Working with David made buying a new Tiguan an easy process. It’s our second Tiguan from IDE & David in the last 6 years. We’d recommend him highly, a true pro!

Working with David made buying a new Tiguan an easy process. It’s our second Tiguan from IDE & David in the last 6 years. We’d recommend him highly, a true pro!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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David was great to work with! He made the car buying process simple and painless, highly recommend!

David was great to work with! He made the car buying process simple and painless, highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Spencer was knowledgeable and took time to answer all my questions. He was patient and accommodating and I did not feel pressured through the sales process. Financing was easy with competitive rates!

Spencer was knowledgeable and took time to answer all my questions. He was patient and accommodating and I did not feel pressured through the sales process. Financing was easy with competitive rates!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Spencer was wonderful to work with. He made the leasing process extremely easy and efficient. The VW Tiguan has every feature I could ever want and feels luxurious. Would recommend Spencer and IDE to anyone looking for a new car!

Spencer was wonderful to work with. He made the leasing process extremely easy and efficient. The VW Tiguan has every feature I could ever want and feels luxurious. Would recommend Spencer and IDE to anyone looking for a new car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I’m very pleased with the upfront and easy going approach that Spencer had during the sale of the vehicle. It was simple, no hassling, and gave me a great price. I definitely recommend going here and working with him and the team there.

I’m very pleased with the upfront and easy going approach that Spencer had during the sale of the vehicle. It was simple, no hassling, and gave me a great price. I definitely recommend going here and working with him and the team there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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David made the car buying experience very easy and came in on his day off to accommodate us

David made the car buying experience very easy and came in on his day off to accommodate us

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealership is clean, bright and welcoming! The employees immediately welcome and ask if you need assistance. Lots to look at and explore. This is our second time buying a car with Spencer. We needed a second car quickly and he was immediately available and answered all of our questions. We purchased a 2025 atlas in October of last year and I knew to call him right away for this second car. The warranty and condition of the Tiguan was an amazing opportunity.

Dealership is clean, bright and welcoming! The employees immediately welcome and ask if you need assistance. Lots to look at and explore. This is our second time buying a car with Spencer. We needed a second car quickly and he was immediately available and answered all of our questions. We purchased a 2025 atlas in October of last year and I knew to call him right away for this second car. The warranty and condition of the Tiguan was an amazing opportunity.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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