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Ide Volkswagen

(1,256 reviews)
Visit Ide Volkswagen
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2026 state dealer award
View 13 awards
2026 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (585) 617-0587 (585) 617-0587
Used (585) 617-0611 (585) 617-0611
Service (585) 617-0603 (585) 617-0603

Inventory

See all 157 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2012.
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community. As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business. While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience.
Visit us at Ide Volkswagen... We'd love to earn your business!

Service center

Phone number (585) 617-0603

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,256 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ide Volkswagen from DealerRater.

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Very knowledgeable and helpful. Dealership is bright and inviting. And the staff are very friendly.

Very knowledgeable and helpful. Dealership is bright and inviting. And the staff are very friendly.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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David - Great buying experience! Very professional, knowledgeable, and friendly. Made the entire process easy and enjoyable. Highly recommend!

David - Great buying experience! Very professional, knowledgeable, and friendly. Made the entire process easy and enjoyable. Highly recommend!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I have bought many VWs from different dealers in the area for over 30 years, IDE VW is where you want to buy, buying a car can be painful for me but this place has such positive vibes, it was a breeze. The salesman Spencer made sure I picked out the right VW with the right options at the perfect price. My second VW from there, I’ll never buy my VWs anywheres else!

I have bought many VWs from different dealers in the area for over 30 years, IDE VW is where you want to buy, buying a car can be painful for me but this place has such positive vibes, it was a breeze. The salesman Spencer made sure I picked out the right VW with the right options at the perfect price. My second VW from there, I’ll never buy my VWs anywheres else!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The buying experience was fast and direct. He listened to what I wanted was able deliver a great car at a reasonable price.

The buying experience was fast and direct. He listened to what I wanted was able deliver a great car at a reasonable price.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
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David was knowledgeable and very professional. I needed something that would last and be comfortable for a 6'8" person. I feel David pointed me to a vehicle that was roomie and affordable. David was more concerned about helping me than making a profit. Thanks David

David was knowledgeable and very professional. I needed something that would last and be comfortable for a 6'8" person. I feel David pointed me to a vehicle that was roomie and affordable. David was more concerned about helping me than making a profit. Thanks David

Rating breakdown (out of 5):
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4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Working with David was a pleasure. He is so knowledgeable of the vehicles and I highly recommend David and Ide VW to anyone interested in a Volkswagen.

Working with David was a pleasure. He is so knowledgeable of the vehicles and I highly recommend David and Ide VW to anyone interested in a Volkswagen.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Always a great experience working with David. He's knowledgeable, easy to work with, and helpful. This is my fifth time leasing with David and I wouldn't want to do it with anyone else.

Always a great experience working with David. He's knowledgeable, easy to work with, and helpful. This is my fifth time leasing with David and I wouldn't want to do it with anyone else.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Super experience working with David. Took every opportunity to make sure the lease deal was agreeable, explained everything, and answered all questions and made sure we were happy too! Professional, friendly, and knowledgeable. Way to go, David!!!

Super experience working with David. Took every opportunity to make sure the lease deal was agreeable, explained everything, and answered all questions and made sure we were happy too! Professional, friendly, and knowledgeable. Way to go, David!!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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David was professional, a pleasure to work with and made the buying process easy without any high pressure. If you are looking for a Volkswagen, I would highly recommend dealing with David and Ide VW.

David was professional, a pleasure to work with and made the buying process easy without any high pressure. If you are looking for a Volkswagen, I would highly recommend dealing with David and Ide VW.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The sales team is great at Ide Volkswagen. I would definitely recommend buying a vehicle from them they went above and beyond!

The sales team is great at Ide Volkswagen. I would definitely recommend buying a vehicle from them they went above and beyond!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall experience
5.0
0 people out of 0 found this review helpful.
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