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Ide Volkswagen

(1,138 reviews)
Visit Ide Volkswagen
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 11 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (585) 617-0587 (585) 617-0587
Used (585) 617-0611 (585) 617-0611
Service (585) 617-0603 (585) 617-0603

Inventory

See all 96 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2012.
Ide Volkswagen makes car shopping easy and fun. Ide VW offers the full line of pre-owned and certified vehicles. Every used vehicle at Ide has gone through a rigorous 150 point inspection checklist. An Ide pre-owned car includes a 6 month /6000 mile powertrain warranty! Check out our specials and offers on Certified Used Cars. We offer a CARFAX history report on all used cars. Financing options are available for first time buyer or credit challenged and we will do our best to get you the best rate and approved. On New VWs ask about our VIP loyalty program only at Ide VW. Come See Us! IdeVW.com
Visit us at Ide Volkswagen... We'd love to earn your business!

Service center

Phone number (585) 617-0603

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,138 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ide Volkswagen from DealerRater.

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Great service and transaction, David was great to work

Great service and transaction, David was great to work with. The communication was also great. We will definitely contact David for our next purchase.

Great service and transaction, David was great to work

Great service and transaction, David was great to work with. The communication was also great. We will definitely contact David for our next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Spencer made the transition from turning my old lease in

Spencer made the transition from turning my old lease in to getting in my brand new car a seamless experience. I will continue to go to IDE Volkswagen for all future car needs!

Spencer made the transition from turning my old lease in

Spencer made the transition from turning my old lease in to getting in my brand new car a seamless experience. I will continue to go to IDE Volkswagen for all future car needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Great service,Dave took care of me with no stress at all,

Great service,Dave took care of me with no stress at all, within 30 minutes I was in my new jetta

Great service,Dave took care of me with no stress at all,

Great service,Dave took care of me with no stress at all, within 30 minutes I was in my new jetta

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Working with David was painless and easy.

Working with David was painless and easy. I purchased a used Tiguan and the process was simple! I would definitely recommend David and work with him again.

Working with David was painless and easy.

Working with David was painless and easy. I purchased a used Tiguan and the process was simple! I would definitely recommend David and work with him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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David has been our sales rep for probably 15 years now,

David has been our sales rep for probably 15 years now, and have only had good experiences with him. He understands our needs and our budget limitations - and got us into a Taos, which I never expected as an option before. Thank you!

David has been our sales rep for probably 15 years now,

David has been our sales rep for probably 15 years now, and have only had good experiences with him. He understands our needs and our budget limitations - and got us into a Taos, which I never expected as an option before. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Loved my experience at IDE Volkswagen.

Loved my experience at IDE Volkswagen. Working with Spencer was so easy and stress free.

Loved my experience at IDE Volkswagen.

Loved my experience at IDE Volkswagen. Working with Spencer was so easy and stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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We were on the hunt for a second car since our addition

We were on the hunt for a second car since our addition to our family and were working with different dealership who couldn't get us in a car after a month with no inventory, different car, different brand. It was time to make a change; we spoke with David on a Friday late afternoon, and we just picked up our new lease 5 days later. It's our second time working with David and Bo and it went as smoothly as the first time around. My husband was able to get things sorted while I was nap trapped by our son, and I was able to do most things remotely. David is always friendly, going above and beyond— working through meals, through days off— and is patient and proactive.

We were on the hunt for a second car since our addition

We were on the hunt for a second car since our addition to our family and were working with different dealership who couldn't get us in a car after a month with no inventory, different car, different brand. It was time to make a change; we spoke with David on a Friday late afternoon, and we just picked up our new lease 5 days later. It's our second time working with David and Bo and it went as smoothly as the first time around. My husband was able to get things sorted while I was nap trapped by our son, and I was able to do most things remotely. David is always friendly, going above and beyond— working through meals, through days off— and is patient and proactive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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David was a pleasure to work with on a deal where I

David was a pleasure to work with on a deal where I traded in 2 cars and purchased a Certified Preowned car. He was proactive in assuring that he met my needs, and I'm pleased with the outcome. Thanks!

David was a pleasure to work with on a deal where I

David was a pleasure to work with on a deal where I traded in 2 cars and purchased a Certified Preowned car. He was proactive in assuring that he met my needs, and I'm pleased with the outcome. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Spencer made this process really easy!

Spencer made this process really easy! We emailed a few times, I arrived at the dealership, did the paperwork and was on my way. Couldn’t have asked for a better car buying experience!

Spencer made this process really easy!

Spencer made this process really easy! We emailed a few times, I arrived at the dealership, did the paperwork and was on my way. Couldn’t have asked for a better car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Spencer is wonderful to work with.

Spencer is wonderful to work with. This is the second vehicle I’ve purchased from him. He was able to find me exactly what I wanted. He has a great personality and I never felt pressured throughout the whole experience! I love my new Atlas!

Spencer is wonderful to work with.

Spencer is wonderful to work with. This is the second vehicle I’ve purchased from him. He was able to find me exactly what I wanted. He has a great personality and I never felt pressured throughout the whole experience! I love my new Atlas!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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