Skip to main content

Ide Volkswagen

(1,132 reviews)
Visit Ide Volkswagen
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 11 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (585) 617-0587 (585) 617-0587
Used (585) 617-0611 (585) 617-0611
Service (585) 617-0603 (585) 617-0603

Reviews

(1,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ide Volkswagen from DealerRater.

Want to share your experience with this dealership?

Write a review

It was a pleasure working with Spencer and Ide...

It was a pleasure working with Spencer and Ide VolksWagen. They made the process seamless and easy. I would highly recommend the dealer and the sales associate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Spencer was a no hype sales pro; very kind and fair all...

Spencer was a no hype sales pro; very kind and fair all thru our experience and purchase. As were all at Ide VW. I wholeheartedly recommend without reservation. Dave Cooper

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

David made the leasing of my new 2022 VW Passat very...

David made the leasing of my new 2022 VW Passat very enjoyable. He was very responsive to my questions regarding the lease process (my first lease with VW). David was able to meet my needs with a higher yearly mileage allowance and gave me a very fair price for my trade in (second Passat from Ide). When there was an issue with the detailing of the car when I picked it up, David helped me resolve the issue. I look forward to dealing with David when my lease is up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

David was the best & made the entire process so easy and...

David was the best & made the entire process so easy and stress free! Great experience working with him and I absolutely love my car! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Went in to buy my first car, Nick was great at walking me...

Went in to buy my first car, Nick was great at walking me through the steps, answering any questions I had and just being a nice guy to chat with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dave takes care of his customers from beginning to end ,...

Dave takes care of his customers from beginning to end , total professional This is 3rd car I have leased from him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dave made my first car buying experience very smooth! He...

Dave made my first car buying experience very smooth! He was personable, very knowledgeable about his products and made sure to stay in touch throughout the entire car buying experience. Go to Dave for your next VW purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Buying a VW Atlas with Spencer was the best car buying...

Buying a VW Atlas with Spencer was the best car buying experience we have had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience with Spencer and Ide VW. Even...

I had a great experience with Spencer and Ide VW. Even though a lot of the vehicles has been sold Spencer was able to find me exactly what I was looking for and in the perfect color. He was helpful, transparent and kind during the whole leasing process. I chose to work with Spencer again based on our previous experience with him for my wife’s Tiguan. We weren’t disappointed! We would recommend Spencer and Ide to any of our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dealing with Ide Volkswagen was a pure joy! They made the...

Dealing with Ide Volkswagen was a pure joy! They made the entire car buying experience stress free. Spencer Clarke was excellent!! He Listened to what I wanted and worked to find me something without any pressure to up sale me to another vehicle. Spencer made me feel valued as a customer. Bo and Joe also went out of their way to make me feel welcomed and appreciated as a customer. I definitely recommend Spencer and the entire Ide VW team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.