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Ide Volkswagen

(1,133 reviews)
Visit Ide Volkswagen
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 11 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (585) 617-0587 (585) 617-0587
Used (585) 617-0611 (585) 617-0611
Service (585) 617-0603 (585) 617-0603

Reviews

(1,133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ide Volkswagen from DealerRater.

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Spencer was honest and a pleasure to work with. He found...

Spencer was honest and a pleasure to work with. He found us a good deal and a great car! Highly recommend spencer and his team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We worked with Nick Marchioli and he did a great job...

We worked with Nick Marchioli and he did a great job locating the car we wanted, which wasn't an easy task given the limited number of vehicles out there these days. When the car arrived he really spent a good amount of time with us going over the many options in the vehicle, which I haven't seen a salesman do in a very long time. He was great to work with and I would definitely recommend him to family and friends!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you David for easing the process of getting my new...

Thank you David for easing the process of getting my new car!! He was a great guy to work with. He is very professional and knows his stuff. Walked in one afternoon looking for a Tiguan and in a few hours had the deal! I would definitely recommend seeing David.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Highly professional. Flexible on pricing. Sales Rep. Nick...

Highly professional. Flexible on pricing. Sales Rep. Nick Marchioli was very thorough with his explanation of the features of the Arteon. The prior vehicle lease turn-in and new vehicle lease paperwork, including registration, inspection and insurance was handled without a hitch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love my new car!!!!! I have had many VWs and this one is...

Love my new car!!!!! I have had many VWs and this one is by far the best! Such an easy and great experience at IDE VW. Definitely recommend to anyone looking for a new car! Customer service is exceptional and it was great to have a seamless buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you to Nick at Ide Volkswagen for helping me find...

Thank you to Nick at Ide Volkswagen for helping me find the perfect used car for my daughter. He was organized, informative and made the car buying experience easy! Nick was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Spencer helped us make the entire experience simple and...

Spencer helped us make the entire experience simple and painless. We had a very clear vision for the vehicle that we wanted, and he helped us get the exact one in a very short amount of time. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Love the Car, Love the team. But most of all, Joe, the...

Love the Car, Love the team. But most of all, Joe, the sales manager at Ide VW, is the best. The guy is amazing, honest, and will go out of his way to make sure your car buying experience is straight forward, simple, and no pressure. At the end of the day you know deep down he is looking out for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

David was a pleasure to work with. Straight to the point....

David was a pleasure to work with. Straight to the point. He asked what I wanted and he excelled. Check David out. You will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I purchased a 2019 Jetta SEL. The price was the best I...

I purchased a 2019 Jetta SEL. The price was the best I could find and the service was perfect. I worked with Nick Marchioli in sales and he was very knowledgeable and was not pushy at all. Love my experience at Ide Volkswagen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.