Borman Autoplex

Braden and Barry with Stephen helped us get a good deal with Houston and I! Much love and appreciation, they worked hard gave much effort even took a couple of times picking out the right vehicle. They really wanted to make it happen today, not tomorrow. Thank you again, customer service is great met us upfront and directed us to earn our business.

I was greeted by Braden initially on the lot, and we scheduled a new appointment to look at options about trading in and trading up. He asked the right questions, and was helpful to look at pre-owned vs new with the increase of prices and value. We had to come back and decided on a different newer pre-owned vehicle. Very great customer service, and Sergio in finance gave great information on warranties. All such an amazing experience, thank you. The sales managers, Stephen and Jay, should be proud, as a happy customer being part of the Casa family.

After purchasing a 2023 Mazda CX5 online, I discovered one window was not working—and I also wanted it to be checked out by a Mazda dealership. I took it to Casa Mazda, where Roger Cavazos, in the Service Department, assured that it was repaired very quickly, and the all over inspection completed as well. This was taken care of in a very timely manner, and at a very reasonable price as well.

Very good buying experience with Braden and the team at the local Casa Honda dealer. He provided options with pre-owned and new vehicles, ended up purchasing a new Honda Civic. Truly a nice guy! Just waiting on my registration and lic plate.

Braden, Miguel, Luciano, and Jasmine helped me immensely take care of acquisition of my vehicle values, and to trade-in and trade-up in a newer vehicle. With being previous Ford and Honda owners, and with the availability of new vehicles hard to find at a reasonable price in today’s market and economy. Braden and Miguel especially helped be patient with my situation with the recent passing of my husband Russell. Casa Auto really understood the meaning how important family is and I was hesitant at first to do stuff by myself, but with the help of family, neighbors, and the friendly staff at Casa Auotplex helped every step of the way even if it took a month or two to finalize everything. Thank you again, you have helped this lady greatly making it possible. I appreciate everyone involved. Outstanding service! Very supportive, and made me feel comfortable in making the decision was the right one.

David and Braden helped me and Bob immensely to trade-in our leased Honda Accord Hybrid to a new Mazda sedan purchase. Their attentiveness, friendliness, and overall excellent knowledge helping me zero in what I really want made me decide sooner than later what was best for me in my situation. Their tenacity and eagerness to assist me with genuine interest made the overall experience beneficial and memorable. Thank you to them making the sales process most professional and no nonsense in what really mattered for me and my family. Miguel with Robert, and their management team should be proud of another satisfied customer. Thank you.

We took our Odyssey several times for repairs. Despite fixing several things and spending thousands of dollars, the problem was never fixed. After one of the repairs, we had to go back so they could put the parts back in that were left in the cargo area of the car. The warning lights that were repaired came on hours before we planned on trading in the vehicle. I stopped by to see what they could do. They said they would try to work with us in refunding the money we spent for repairs, but never even looked at the vehicle. Now they are lying and saying we wouldn't allow them to, and are refusing to make their mistakes right. I recommend staying away at all costs if you value your vehicle and money.

In May of this year I ordered a 2024 Ford Ranger STX from Casa Autoplex. My salesman was Nathan Peterson. I received it August 30th. My ordering experience with Nathan, was great. I highly recommend, Nathan Peterson and Casa Autoplex. Adam in finance was easy to work with also. All the employees I encountered were very friendly and quick to offer assistance. I had a good experience ordering a truck with Borman, and now I can say I have had a good experience ordering a truck with Casa Autoplex.

Ok, so I called to get the recall completed on my Bronco Sport, and only had 2K left on 36K warranty. Spoke with Doug and he put me on waiting list for a loaner car. I live 3 hours away. Two weeks later he called and told me to come and get my loaner and they would take care of my car. A brand new, 200 miles on it, Ford Ranger 4X4 and told me to keep it as needed. Dough handed me off to Roger and the two of them were just GREAT. They made me feel like family and the service was completed within a week so no complaints here at all. I wish I had found these guys earlier. The CASA Group has been known in New Mexico and West Texas since Wally Lowenfeld came to town. This is not an exception for their dealerships. I highly recommend CASE for Sales and Service. Rodger Norris, New Mexico

Previous customer of Borman Auto Plex and Braden Tidwell. I came into Casa to trade in and upgrade my sedan to a brand new SUV. Thank you Braden, Stephen and Robert for treating me like family, meeting all my expectations and helping make this possible today. I'm truly blessed with the entire experience. Thank you CASA, home of the Nice Guys!