Borman Autoplex Hours
Borman of Las Cruces automotive dealership covers over 20 acres of vehicles. When we first opened our doors in 1986, we
founded our company on the principle that treating the customer with care is the key to any successful dealership. Since then we have worked hard to make the customer satisfaction the primary focus of our business.
"Get our best price every time!"
Oil, Filter Change
$29.95 and up*
Oil, Filter Change (Premium)
$39.95 and up*
Was brought a 2015 Ford F-150 to look at and test drive during COVID-19. The truck wasn’t in bad shape but when I asked the sales person, they said it... was “perfect” with no damage. I’m fine with being told there are dings and dents on the vehicle. Just be honest. But don’t tell me something is “perfect” when it’s not. There was some badly touched up dings on the right rear door and dents in the tailgate. Once again, just be honest and tell me there are dings or dents. After a couple of seconds of being around the truck I could smell burning oil and red flags started going off. I turned the truck off to look around a bit. The sales person went on about how meticulous their mechanics are. After some looking around I went to start up the truck. Heard cranking and I stopped. Was the truck on? Nope. Tried again. Cranking. Nothing. Dash says charging system needs service. The sales person proceeded to make up random things about her leaving the truck on so the battery is probably dead. She gets in the truck and mashes the gas while cranking to start it up. Told her no thanks and she left. Didn’t get a sorry. Nothing. Waste of time. We told the sales manager that we saw the truck and it wouldn’t even start for a test drive. His response? “Ok.” Once again. No sorry. Not, “Let me show you something else. I can get you a good deal on a different vehicle.” Didn’t try to earn my business and didn’t care to make it right that they tried to sell a $23k dud to me Just a good ole’ “Ok.” I’ll recommend to everyone I know to not go to Borman. Waste of time and a waste of money.
When I went to pick my car up from the service center, my passenger seat was so far down it wouldn’t come back up, they had no business in the passenger... side at all. I was hit on the driver side my bumper and headlight had fallen off the car. When I I needed them to come and get it they had told me that they can only come in city limits they only fixed the cosmetic of my car. My radiator was shifted from the accident. The mechanic Chris said that there is no way for that to happen. They took out dents from my car that was not related to the accident and painted almost all of my car but engine work they did not do. I have been pulled over 3 times because my head light won’t stay on and they will not fix what they touched on my car. They fixed my passenger seAt when they claim my battery is bad it wasn’t bad. They said they were going to look at the cameras they failed to do that. They broke the bottom of my glovebox. They also said they were going to pay for the remainder of the rental they failed to do that
Saturday, my wife and I stopped by the Borman Honda and spoke with Ray Horvath. He was very helpful and made our experience as swift and enjoyable since... buying a car takes time. This was the fastest service in buying a new car, comfortable experience I had ever had. And I have bought several cars before. I would recommend Borman and specially Ray Horvarth for reliable and fast service. Leaving that day with our new car was awesome and I will surely come back to buy my next car at Borman with Ray helping me out.
They are deceptive. After 3 hours of waiting for the contract, it was then that they wrote the contract with an extended warranty and some subscription... service included. It was never mentioned before hand. I would never recommend using them for purchasing or servicing a car.
Went in to get a key FOB programmed. Richard Portillo provided excellent customer service. Made the process very easy. I will definitely come back for... service again.
Noah Hollingshead was my Sales Representative. I purchased a 2019 Honda CRV EX on 2 July 2019 from Noah. My name is Alta Carol Oxford I'm leaving a rave... review for Noah. He helped me in deciding, the financing and was very professional and helpful. He is an asset to Borman Honda
My wife and I recently purchased a 2019 Lincoln MKZ from Borman Ford in Las Cruces, NM. The salesman was Frank Marquez and he did an outstanding job demonstrating... the many features on this car that had them all. With so many features, it would be understandable if Frank might need to consult the manual for some of them, but he was completely familiar with them all and answered all questions accurately and without hesitation. After that first day with Frank, we had pretty much made our decision, but we slept on it over night, and came back the next day for additional orientation by Frank and to sign all of the paperwork. I once had a friend who used to say that it doesn't make any difference whether a deal is good or bad, but only whether or not the salesman makes you feel good about it. Frank mad us feel good about this deal and it really was a pretty good deal anyway.
We have our purchased over 10 vehicles in the past 20 plus years from Borman Autoplex. Our sales person was Tony Garcia He was Awesome. He made my husband... enjoy buying his new 2019 Ford F150 STX 4x4 Truck Magma Red . Tony pointed out wonderful safety features to my Husband and all the Cool New gadgets. I am not an easy person ( female) to make happy, Seeing my husband's smile is all I want. Tony if you read this my Husband loves this truck. He took a couple days off just to wash it, investigate all the features and drive around. Thank you for your Patience, kindness and understanding.
Uzzie and Ray were remarkably outstanding! The customer service and professionalism was very much appreciated by me and my family! Great job and thank... you!
Great organization to buy a new vehicle from. The sales staff were great and oh so helpful. We appreciated the finance office for shopping around for... the rite interest rate. A special thanks to Tony Garcia for his patience with us old people.