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2018 state dealer award
View 3 awards
2018 state dealer award
2018 consumer dealer award 2017 consumer dealer award

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Borman Autoplex from DealerRater.

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Ask for Nathan!

We had a wonderful experience at Borman. Nathan did an excellent job of explaining the features of our new vehicle and went out of his way to make the process easier. Plus I got a great deal on a new honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quality Dealership

Excellent experience and professionalism throughout. Great prices and straightforward dealings throughout the shopping and purchase. We have never purchased a new vehicle previously, and we're pleasantly surprised with the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service

Had a great experience with Ray and Sarah we appreciated their time and effort on the sale after almost 12 years of not buying a new car , it was nice to be taken care of by them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Nice

The dealership treated us with respect and courtesy. The vehicle i was interested in was pulled into the shade to get out of the blazing sun. The credit report and paperwork was done in an efficient manner. All over a pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Experience

I had a very good experience when shopping for a new car. my sales rep was very professional and knowledgeable in what type of cars there were and what car fit my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

There great I would most definitely recommend this to any of my friends and family members. Please stop by and see Ruben great salesman to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2015 Hyundai Accent GLS

One week ago we purchased our new 2015 Hyundai Accent from Borman Autoplex of Las Cruses. We were needing a replacement car for my wife's 2010 Ford Focus that was totaled by the insurance company for extreme hail damage received from a storm on July 10. We had checked one dealer in El Paso, but decided to investigate Borman because of their huge inventory. We saw a special advertised online and submitted our contact information. We were called by salesman David Whitman and explained our situation to him. We anticipated needing to buy a used vehicle due to costs, and he offered to research their inventory and set an appointment to meet us. Upon arriving, David met us and had three different vehicles already selected for us to view. He worked with us and showed us several options before we settled on the new 2015 Hyundai. Each time he made certain my wife was situated and comfortable in test driving each vehicle. We were then connected with Sarah in the financial department while David took the car to have it washed and filled with gasoline. We had assumed car shopping would be a lengthy process, and were pleasantly surprised to conclude everything in one afternoon. There was absolutely no pressure throughout the entire process, and David has followed up with us since buying the car to make certain everything is satisfactory. When we are ready to replace our other vehicle, Borman and David Whitman will be our very first contact. We look forward to many years and a great relationship with the folks at Borman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My First Car!

I visited Boreman Autoplex not looking for a vehicle but going with my boyfriend and his family that was looking for a vehicle. Duane Perrault took the time to show them not only what they planned to look at but more. After discussing all the information given to us by Duane to my mom, she decided to help me look for a car there. I had already decided on what car I was getting but Duane made sure to show me the different colors and all the features, which was perfect for my parents and I. I've had my car for a month now and am very happy to say that buying my first car at Boreman Autoplex was a good experience. Thanks to Duane and everyone who made it possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good experience, but...

I guess there's no way around how long it takes to buy a car. We went in knowing exactly what we wanted and with a pre-approved loan, and it still took three hours. I would love to have been in and out in under an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent Experience!

I dreaded going car shopping! I didn't want to deal with "car salesmen" and was worried about them being pushy. However, from the moment I drove up to Borman, Jason (aka Fluffy) was nothing but helpful and courteous. He knew his stuff and was able to answer all my questions. He made the whole experience a good one and I will definitely be recommending him to anyone looking for a fabulous salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.