Reviews
Called Jim Norton today inquiring about trading in my
Called Jim Norton today inquiring about trading in my car. I talked to Joseph Emberson and I have never felt like I was given a more honest answer about what could be done for me! If I decide to trade in my car, I’ll for sure being going through Joseph at Jim Norton to get the best deal!! Thank you Joseph!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group
Michael always helps me with my Vehicles.
Michael always helps me with my Vehicles. I have two Chevy's that he take very good care of if it preventive maintenance or new tires! He gets it done!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write about your experience with us! At Jim Norton Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Michael was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group
We had such an awesome experience when buying our used
We had such an awesome experience when buying our used car at Jim Norton Chevy. Daryon was so knowledgeable and helpful. He is also just a super nice guy and so easy to work with. I highly recommend reaching out to him when buying a used car. Overall excellent service at Jim Norton Chevy from beginning to end.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us, Ashley! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group
Chris is always willing to help and he answers his phone.
Chris is always willing to help and he answers his phone. I always appreciate his help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Chris was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group
Not a VIP experience but overall very happy with our
Not a VIP experience but overall very happy with our purchase and our dealer James.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you for letting others know about your experience and we are happy that you were pleased with James and the purchase of your new vehicle. However we cannot identify you from the review name used. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our General Manager, Lance Franklin, lfranklin@jimnortonchevy.com, 918-615-2996. Sincerely, Courtney, Jim Norton Auto Group
Chris was very helpful in helping me with the decisions
Chris was very helpful in helping me with the decisions on the maintenance of my 2500 Chevy pickup. Have not been dissatisfied with his help and advice. Great service consultant, very knowable and pleasant to work with when the turbo on the pickup went down. Always friendly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business, Orville. Sincerely, Courtney, Jim Norton Auto Group
went in on Monday January 22 2024 (slick icy day cold
went in on Monday January 22 2024 (slick icy day cold day) I had called Jesus to make sure he still had the truck. This was the most stress free vehicle i have ever bought I'm 75 so I'v bought a few. everything went well from getting a good price and trade. Then JESUS and 2 others went out in the cold and helped me take my camper shell off my trade in and put it on my truck i bought.It was really cold but they stayed out in the cold till we were done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group
Chris is always courteous, sincere, available and
Chris is always courteous, sincere, available and helpful. He is up front and takes care of your vehicle with excellent service. Always feel appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group
Always gets the job done and stands true to their word.
Always gets the job done and stands true to their word. Would recommend this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We are concerned with your rating. If there is any concern you would like to discuss please reach out to our Fixed Operations Director, Joe Gibson, at (918) 615-2996, jgibson@jimnortonchevy.com Sincerely, Courtney, Jim Norton Auto Group
I feel like I am the only customer they have when Chris
I feel like I am the only customer they have when Chris helps me out. He checks on the items I need, plans out my work and I am in and out as if I am the most important person to them. It's like having concierge service. I will not take my car anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group