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Jim Norton Chevrolet

(1,022 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award
New (888) 216-0559 (888) 216-0559
Used (888) 654-6480 (888) 654-6480
Service (855) 880-9643 (855) 880-9643

Reviews

(1,022 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Norton Chevrolet from DealerRater.

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I had a good experience working with JR at Jim Norton

I had a good experience working with JR at Jim Norton Chevy. I appreciate his help with everything I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your review! I'm glad to hear that you had a good experience working with JR at Jim Norton Chevrolet. We appreciate your kind words and are here to assist you with anything you need in the future. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

JR the salesman was nice and got a broken item replaced

JR the salesman was nice and got a broken item replaced on my purchase. I really appreciate his effort to accommodate me.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that JR was able to assist you and ensure you had a great experience at Jim Norton Chevrolet. We appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, Courtney, Jim Norton Auto Group

Fantastic!

Fantastic! Best truck buying experience in my life. You need to give JR a raise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Gil, for your great feedback! We are pleased to hear that you had the best truck buying experience at Jim Norton Chevrolet. JR will certainly appreciate your kind words. We look forward to welcoming you back for your next visit! Sincerely, Courtney, Jim Norton Auto Group

All I had to do was pickup a car mat I ordered.

All I had to do was pickup a car mat I ordered. Anthony from service is the gentleman that walked me to the cashier. I have nothing more to add.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review! We appreciate your feedback and are glad to hear Anthony assisted you during your visit to Jim Norton Chevrolet. If you need anything else in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

If you want to sell a car, these people are great.

If you want to sell a car, these people are great. We live near I-44 & Peoria. Since the two dealers who advertise that they buy cars are in Broken Arrow and on I-44 just across the river, I recommended that my wife call the one that's only a couple miles away. She messed with them for a month between filling out stuff online, calling and sitting around waiting for them to call back and then finally being told that she needed to bring it in. I told her to try Jim buys cars.com and in less than 24 hours she was depositing a check for more money than the range the other Chevy dealer gave her and the car was gone. The woman who came out was very proffesional and a pleasure to work with. Don't waste your time with the other guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your fantastic review! We appreciate you taking the time to share your experience with Jim Norton Chevrolet. We're thrilled to hear that your wife received a great offer and a professional experience with us through Jim Buys Cars. We strive to make the process as smooth and rewarding as possible. Please don't hesitate to visit us again for your future automotive needs, and feel free to share your experience with others. Thank you for recommending us! Sincerely, Courtney, Jim Norton Auto Group

Beyond helpful, ?

Beyond helpful, ?,and was a real sales man!!! Good luck with the band. Love you guys and Jim Norton!!I would recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Jennifer! We’re thrilled to hear that you found our team at Jim Norton Chevrolet to be helpful and that you enjoyed your experience. Your kind words and recommendation mean a lot to us. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

The dealership has a very professional team with a user

The dealership has a very professional team with a user friendly phone service and website platform. Faith Ellis in marketing and sales was very professional and helpful. She was so knowledgeable in her job as well. I would recommend her to anyone interested in purchasing a vehicle. You won’t be disappointed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Frank! We truly appreciate your kind words about our team at Jim Norton Chevrolet, especially Faith in marketing and sales. It’s fantastic to hear that you found our phone service and website so user-friendly. We’re grateful for your recommendation and look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

One of the best purchasing experiences I have had.

One of the best purchasing experiences I have had. Colton was great. Highly recommend and quite satisfied

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had one of the best purchasing experiences at Jim Norton Chevrolet. Colton appreciates your recognition and we're glad to know you were satisfied with your experience. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

Timely and effective communication with me on what I can

Timely and effective communication with me on what I can expect and what is going on with my vehicle process.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, for your positive review, Joseph! We're glad to hear that you experienced timely and effective communication regarding your vehicle process at Jim Norton Chevrolet. We strive to keep our customers informed every step of the way. We look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

Emily was wonderful!

Emily was wonderful! She took her time explaining things and made sure to follow up with us after the purchase! Loved her <3

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are thrilled to hear that Emily provided you with such excellent service at Jim Norton Chevrolet. It's wonderful to know that she took the time to explain everything and followed up after your purchase. We appreciate your feedback and hope to see you again soon! Sincerely, Courtney, Jim Norton Auto Group