Reviews
Mikes' Best Day
I have purchased numerous vehicles over the years. I have to say that this was one of the best, most laid back experiences. Everyone was pleasant and helpful. I will recommend Jim Norton Chevrolet to anyone who asks. Just wanted to add that Jeremy is much better looking in person. His photo does him no justi
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Excellent customer service, highly recommend Jorge. He took the time to answer all of my questions and took the time to find the right truck for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional courteous from start to finish. Pleasurable exp
rvice excellent. Great experience 5 star rating Efficient proficient knowledgeable courteous and made to feel at ease during whole buying process 25 words is hard to accomplish Better than GREAT Service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good and friendly service 👍
Great friendly service If I ever need to buy another car definitely this is the place to came to Jorge is a really good salesman to work with
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy purchase
Jorge and the staff at Jim Norton Chevrolet made my car buying experience less stressful. I wasn’t pressured to make my purchase immediately. I texted back the next morning to let them know I wanted the Honda Pilot and they held it for me until I could get there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great buying experience
Shelley was a wonderful sales perso. Very patient with us in finding the right vehicle for us. She was very knowledgeable and did everything she could to find the perfect fit. She also helped us with any questions or concerns we had. Great overall experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Helpful and Courteous
The sales staff, and financial managers are very proficient at their jobs. We appreciate the courtesy, and expertise afforded in helping us with out new 2018 Chevrolet Cruze. We love it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleasant, non pushy
We called ahead and told them the car we were interested in. They had it ready and all the info we needed by the time we got there. Very friendly service from all who were involved in our sale.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant experience
From the time I was greeted at the door till the time I drove away, was nothing but pleasant. Great salesman in Carl and listened and found the right vehicle for me. Great hospitality and comfortable environment. My time in finance was nice and easy. Was made to feel like a priority. Was set at ease when a member of Managment was someone had done business with on a previous Chevrolet. Couldn’t be happier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service representative
We recently entered the used car market and quickly left said market with Mr. Patrick’s assistance. Chris took the time to show us a dozen vehicles. After listening to our needs as a family he was able to help us determine what vehicle would be perfect for us moving forward. We appreciated being able to walk the lot and not feel pressure during an already stressful time (making a large purchase). Thank you Chris Patrick!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car