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Jim Norton Chevrolet

(1,022 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award
New (888) 216-0559 (888) 216-0559
Used (888) 654-6480 (888) 654-6480
Service (855) 880-9643 (855) 880-9643

Reviews

(1,022 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Norton Chevrolet from DealerRater.

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Coordinator

The experience that I had at Jim Norton Chevrolet was just absolutely wonderful! Great customer service from start to finish!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Robin, Thank you for taking the time out of your day to submit a review. We appreciate it and you! Mike Ridenour Internet Director Jim Norton Chevrolet 918.259.9358

Service at Jim Norton Chevrolet- Broken Arrow Okla

If you have not experienced Jim Norton Chevrolet, let me be the first to tell you that they do everything possible to exceed your expectations. They are all very fair and communicate well with you to make sure your vehicle is serviced the best it can be. I drive 25 miles and by-pass other dealers when servicing my vehicle I purchased at Jim Norton as well as an older vehicle purchased from another location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michael! Thank you very much for the kind words. We appreciate you and your business! Mike Ridenour Internet Director Jim Norton Chevrolet 918.259.9358

Hooked on Chev's

I have been a customer at this Chev. Dealership since 2008 . Always have been treated with the greatest respect and the staff, employees always there to answer in any questions that I needed answers too, and providing the care I needed for my vehicle past and present. Thanks again for caring and giving and providing excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your long term business, Donna. We truly our thankful for your repeat business. THANK YOU! Mike Ridenour Internet Director Jim Norton Chevrolet 918.259.9358

PROFESSIONAL AND KNOWLEDGEABLE SERVICE.

PROFESSIONAL AND KNOWLEDGEABLE SERVICE . ALWAYS FRIENDLY AND WILLING TO EXPLAIN WHAT THEY WOULD BE DOING. NO SURPRISES.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome service

With Todd the service advisor at my side I was very impressed with his knowledge and how he made sure I was a made aware of what needed to be done. This man goes the second mile a assure you are comfortable with the repair and keeps you advised of the progress. He told me od services I did not know I had available and coming to me. He is the reason I will have all my repairs done in Broken Arrow by Jim Norton

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This dealer treats you like a KING!

I've done everything from purchase to maintenance with this current Chevrolet right here at Jim Norton. I've been treated with nothing but class and respect from every aspect of my experience. From sales to service this particular Chervrolet dealer is above what the world tells us is acceptable. It's my beleif that they treat everyone alike, FANTASTIC!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Jim! Your business and satisfaction mean a lot to all of us here at Jim Norton. Thank for you choosing us for your sales and service needs. Mike Ridenour Internet Director Jim Norton Chevrolet 918.259.9358

@nd tiem dealing with Jim NOrton: Great both times

I have bought two vehicles from Jim Norton: from different product lines at different facilities. Sales people were helpful and did not apply pressure. Just a good place to do buisness with and good people to talk to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Ed. Thank you for your repeat business, and thank you for taking the time out of your day to right us a nice review. We really do appreciate it. Mike Ridenour Internet Director Jim Norton Chevrolet 918.259.9358

Recall Service on my Vehicle

I am very pleased with the service on my car that I received. The different people I spoke with during this time were very kind and helpful. Thank you so much Jim Norton Chevrolet for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your business and for taking time to submit a review! It means a lot to us all here. Mike Ridenour Internet Director Jim Norton Chevrolet 918.259.9358

Norton Chev Broken Arrow the best

The best GM dealership for cars you care about. The service dept there treat my corvette with kid gloves

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks, Mike! Mike Ridenour Internet Director Jim Norton Chevrolet 918.259.9358

Automobile purchase

It was an awesome experience, the employees from the sale of the car to the financing of it was wonderful, all in all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the nice review, Lucendia! And thank you so much for your business! We know there are a lot of other dealerships out there so it means a lot to us that you chose us! THANK YOU! Mike Ridenour Internet Director Jim Norton Chevrolet 918.259.9358