Skip to main content

Heritage Chrysler Jeep Dodge RAM Owings Mills

(2,467 reviews)
Visit Heritage Chrysler Jeep Dodge RAM Owings Mills
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 6 awards
2021 state dealer award 2021 state dealer award 2021 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By submitting this form, you are agreeing to our Terms of Use and Privacy Notice. We will use your contact information to send you email and marketing communications, which you may opt out of at any time. You also agree to your information being sent to the dealership and/or seller. You understand Cars.com does not control how a dealership or vehicle seller may contact you. Your communications with the dealership/seller is subject to that dealership's separate Terms of Use and Privacy Notice. Cars.com does not require your consent to fulfill your service and/or product requests.

New (888) 904-7208 (888) 904-7208
Used (888) 485-6456 (888) 485-6456
Service (866) 242-9666 (866) 242-9666

Inventory

See all 328 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since June 1999.
Here at Heritage Chrysler Jeep Dodge RAM Owings Mills our primary concern is the customer satisfaction.

We are located at 11212 Reisterstown Rd. in Owings Mills.
Ask Us About Our Upgrade Event!

Service center

Phone number (866) 242-9666

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Chrysler Jeep Dodge RAM Owings Mills from DealerRater.

Want to share your experience with this dealership?

Write a review

A Five-Star Experience at Heritage Chrysler Dodge Jeep

A Five-Star Experience at Heritage Chrysler Dodge Jeep Ram (MileOne)! Let me start by saying—WOW! My experience at Heritage Chrysler Dodge Jeep Ram (MileOne) was absolutely unforgettable. From the moment I walked in to the moment I drove away in my brand-new Jeep Wrangler, I was treated with the utmost care, professionalism, and efficiency. Unlike other dealerships where you’re stuck for hours negotiating back and forth, the team at Heritage made the process seamless and stress-free. They left no stone unturned, ensuring I got exactly what I wanted and making sure every detail was perfect. I traded in my previous Jeep Wrangler, which I had always serviced at Heritage, and they once again exceeded my expectations in every way! A special shoutout to Nina, my incredible salesperson, and Chris, the outstanding manager, who truly went above and beyond to make this deal happen. Their dedication, honesty, and kindness made me feel like family—not just another customer. There was no pressure, no gimmicks, just pure professionalism and genuine care. This was my third Jeep Wrangler, and thanks to Nina and Chris, I fell in love all over again! I left the dealership knowing I made the best decision, got the perfect deal, and was taken care of from start to finish. I cannot recommend Heritage Chrysler Dodge Jeep Ram enough. If you’re looking for an honest, professional, and truly exceptional car-buying experience, this is the place to go! Kudos to the entire team—especially Nina and Chris—for making this experience one I will never forget. THANK YOU for everything!

A Five-Star Experience at Heritage Chrysler Dodge Jeep

A Five-Star Experience at Heritage Chrysler Dodge Jeep Ram (MileOne)! Let me start by saying—WOW! My experience at Heritage Chrysler Dodge Jeep Ram (MileOne) was absolutely unforgettable. From the moment I walked in to the moment I drove away in my brand-new Jeep Wrangler, I was treated with the utmost care, professionalism, and efficiency. Unlike other dealerships where you’re stuck for hours negotiating back and forth, the team at Heritage made the process seamless and stress-free. They left no stone unturned, ensuring I got exactly what I wanted and making sure every detail was perfect. I traded in my previous Jeep Wrangler, which I had always serviced at Heritage, and they once again exceeded my expectations in every way! A special shoutout to Nina, my incredible salesperson, and Chris, the outstanding manager, who truly went above and beyond to make this deal happen. Their dedication, honesty, and kindness made me feel like family—not just another customer. There was no pressure, no gimmicks, just pure professionalism and genuine care. This was my third Jeep Wrangler, and thanks to Nina and Chris, I fell in love all over again! I left the dealership knowing I made the best decision, got the perfect deal, and was taken care of from start to finish. I cannot recommend Heritage Chrysler Dodge Jeep Ram enough. If you’re looking for an honest, professional, and truly exceptional car-buying experience, this is the place to go! Kudos to the entire team—especially Nina and Chris—for making this experience one I will never forget. THANK YOU for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kisha, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Owings Mills so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Show full review

A Five-Star Experience at Heritage Chrysler Dodge Jeep

A Five-Star Experience at Heritage Chrysler Dodge Jeep Ram (MileOne)! Let me start by saying—WOW! My experience at Heritage Chrysler Dodge Jeep Ram (MileOne) was absolutely unforgettable. From the moment I walked in to the moment I drove away in my brand-new Jeep Wrangler, I was treated with the utmost care, professionalism, and efficiency. Unlike other dealerships where you’re stuck for hours negotiating back and forth, the team at Heritage made the process seamless and stress-free. They left no stone unturned, ensuring I got exactly what I wanted and making sure every detail was perfect. I traded in my previous Jeep Wrangler, which I had always serviced at Heritage, and they once again exceeded my expectations in every way! A special shoutout to Nina, my incredible salesperson, and Chris, the outstanding manager, who truly went above and beyond to make this deal happen. Their dedication, honesty, and kindness made me feel like family—not just another customer. There was no pressure, no gimmicks, just pure professionalism and genuine care. This was my third Jeep Wrangler, and thanks to Nina and Chris, I fell in love all over again! I left the dealership knowing I made the best decision, got the perfect deal, and was taken care of from start to finish. I cannot recommend Heritage Chrysler Dodge Jeep Ram enough. If you’re looking for an honest, professional, and truly exceptional car-buying experience, this is the place to go! Kudos to the entire team—especially Nina and Chris—for making this experience one I will never forget. THANK YOU for everything!

A Five-Star Experience at Heritage Chrysler Dodge Jeep

A Five-Star Experience at Heritage Chrysler Dodge Jeep Ram (MileOne)! Let me start by saying—WOW! My experience at Heritage Chrysler Dodge Jeep Ram (MileOne) was absolutely unforgettable. From the moment I walked in to the moment I drove away in my brand-new Jeep Wrangler, I was treated with the utmost care, professionalism, and efficiency. Unlike other dealerships where you’re stuck for hours negotiating back and forth, the team at Heritage made the process seamless and stress-free. They left no stone unturned, ensuring I got exactly what I wanted and making sure every detail was perfect. I traded in my previous Jeep Wrangler, which I had always serviced at Heritage, and they once again exceeded my expectations in every way! A special shoutout to Nina, my incredible salesperson, and Chris, the outstanding manager, who truly went above and beyond to make this deal happen. Their dedication, honesty, and kindness made me feel like family—not just another customer. There was no pressure, no gimmicks, just pure professionalism and genuine care. This was my third Jeep Wrangler, and thanks to Nina and Chris, I fell in love all over again! I left the dealership knowing I made the best decision, got the perfect deal, and was taken care of from start to finish. I cannot recommend Heritage Chrysler Dodge Jeep Ram enough. If you’re looking for an honest, professional, and truly exceptional car-buying experience, this is the place to go! Kudos to the entire team—especially Nina and Chris—for making this experience one I will never forget. THANK YOU for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Kisha, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Owings Mills so helpful in the purchase of your new vehicle. We want all our customers to feel this way when leaving our dealership!

Show full review

Gregg Smith the finance guy was AWESOME.

Gregg Smith the finance guy was AWESOME. Told the truth which is rare for a salesman. Was helpful throughout the process and made sure to personalize the deal

Gregg Smith the finance guy was AWESOME.

Gregg Smith the finance guy was AWESOME. Told the truth which is rare for a salesman. Was helpful throughout the process and made sure to personalize the deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Show full review

Top class gentleman.

Top class gentleman. Would highly recommend working with Myron. Straight forward, honest and trustworthy. 10 stars.

Top class gentleman.

Top class gentleman. Would highly recommend working with Myron. Straight forward, honest and trustworthy. 10 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chrysler Dodge Jeep RAM Owings Mills!

Show full review

Done in about 2 hours.

Done in about 2 hours. Good experience! See you in 15 years when I come back for another car.

Done in about 2 hours.

Done in about 2 hours. Good experience! See you in 15 years when I come back for another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Safe travels!

Show full review

Gregg was very transparent throughout the process.

Gregg was very transparent throughout the process. Interest rates are always high with how the economy has been, but Gregg worked hard to get us close to the rate we wanted. I’ve bought two cars from this dealership and my next car will come from them as well.

Gregg was very transparent throughout the process.

Gregg was very transparent throughout the process. Interest rates are always high with how the economy has been, but Gregg worked hard to get us close to the rate we wanted. I’ve bought two cars from this dealership and my next car will come from them as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Austin, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Owings Mills so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

Show full review

I saw a jeep in carguru I had been searching for.

I saw a jeep in carguru I had been searching for. I called and was .connected to Joelle I am located in Michigan and her dealership is in Maryland. I ended purchasing the jeep. I thought it was going to be complicated but with Joelle expertise and help from fellow coworkers, they made the transition so smooth! I'll definitely be buying my next car from her! Excellent service!

I saw a jeep in carguru I had been searching for.

I saw a jeep in carguru I had been searching for. I called and was .connected to Joelle I am located in Michigan and her dealership is in Maryland. I ended purchasing the jeep. I thought it was going to be complicated but with Joelle expertise and help from fellow coworkers, they made the transition so smooth! I'll definitely be buying my next car from her! Excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you, and we hope to see you again!

Consumer response

Special thank you to greg smith who worked endlessly making sure we would receive our jeep!

Show full review

Thank you for all you have done.

Thank you for all you have done. The dealership went above and beyond from all standing points from a sale! Love my 24' DD premium

Thank you for all you have done.

Thank you for all you have done. The dealership went above and beyond from all standing points from a sale! Love my 24' DD premium

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

Brad and Gregg were extremely helpful when looking for

Brad and Gregg were extremely helpful when looking for the right vehicle for my growing family. They took the time to work with me on finding the right fit, and showed me different options that I hadn’t thought of that in the end, saved me money and got me more for my dollar. I am very appreciative of their expertise and thoroughness throughout the process. I would recommend them to anyone looking to buy a vehicle.

Brad and Gregg were extremely helpful when looking for

Brad and Gregg were extremely helpful when looking for the right vehicle for my growing family. They took the time to work with me on finding the right fit, and showed me different options that I hadn’t thought of that in the end, saved me money and got me more for my dollar. I am very appreciative of their expertise and thoroughness throughout the process. I would recommend them to anyone looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Owings Mills so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Owings Mills so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Show full review

We’ve always had an amazing experience with this

We’ve always had an amazing experience with this dealership they work with you and always provide great customer service! We especially want to thank Gregg for all of his help he was super nice and deserves a raise thank you so much! We will definitely be returning customers!

We’ve always had an amazing experience with this

We’ve always had an amazing experience with this dealership they work with you and always provide great customer service! We especially want to thank Gregg for all of his help he was super nice and deserves a raise thank you so much! We will definitely be returning customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Show full review
See all 2467 reviews