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Heritage Chrysler Jeep Dodge RAM Owings Mills

(2,518 reviews)
Visit Heritage Chrysler Jeep Dodge RAM Owings Mills
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 6 awards
2021 state dealer award 2021 state dealer award 2021 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (888) 904-7208 (888) 904-7208
Used (888) 485-6456 (888) 485-6456
Service (866) 242-9666 (866) 242-9666

Inventory

See all 213 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 1999.
Here at Heritage Chrysler Jeep Dodge RAM Owings Mills our primary concern is the customer satisfaction.

We are located at 11212 Reisterstown Rd. in Owings Mills.
Ask Us About Our Upgrade Event!

Service center

Phone number (866) 242-9666

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Chrysler Jeep Dodge RAM Owings Mills from DealerRater.

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Sharriff was so sweet and helpful.

Sharriff was so sweet and helpful. Him and his team helped me walk out with a new car and a great deal. Definitely recommended

Sharriff was so sweet and helpful.

Sharriff was so sweet and helpful. Him and his team helped me walk out with a new car and a great deal. Definitely recommended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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The dealership was very friendly as a whole and worked to

The dealership was very friendly as a whole and worked to get me what i wanted.

The dealership was very friendly as a whole and worked to

The dealership was very friendly as a whole and worked to get me what i wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

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I had such a great experience at Heritage CDJR in Owings

I had such a great experience at Heritage CDJR in Owings Mills! From the very beginning, Kieshon, Ben, and Carlos made the process feel easy, welcoming, and genuinely exciting while purchasing my Jeep. I had spoken with multiple dealerships and test-driven several vehicles before coming here, so I had plenty to compare the experience to — and these guys absolutely stood out. They were patient, honest, helpful, and never made me feel pressured. They answered all of my questions, made the process smooth, and genuinely cared about helping me find the right vehicle. If you’re looking for a dealership that treats you like a person instead of a sale, I highly recommend asking for Kieshon, Ben, and Carlos. Thank you guys for making what can be a stressful process actually enjoyable!

I had such a great experience at Heritage CDJR in Owings

I had such a great experience at Heritage CDJR in Owings Mills! From the very beginning, Kieshon, Ben, and Carlos made the process feel easy, welcoming, and genuinely exciting while purchasing my Jeep. I had spoken with multiple dealerships and test-driven several vehicles before coming here, so I had plenty to compare the experience to — and these guys absolutely stood out. They were patient, honest, helpful, and never made me feel pressured. They answered all of my questions, made the process smooth, and genuinely cared about helping me find the right vehicle. If you’re looking for a dealership that treats you like a person instead of a sale, I highly recommend asking for Kieshon, Ben, and Carlos. Thank you guys for making what can be a stressful process actually enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chrysler Dodge Jeep RAM Owings Mills!

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Very patient they were very helpful from the beginning to

Very patient they were very helpful from the beginning to the end of my purchase I was satisfied with my purchase

Very patient they were very helpful from the beginning to

Very patient they were very helpful from the beginning to the end of my purchase I was satisfied with my purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

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Very efficient and customer service oriented, friendly

Very efficient and customer service oriented, friendly and eager to please. Couldn't ask for a better dealership.

Very efficient and customer service oriented, friendly

Very efficient and customer service oriented, friendly and eager to please. Couldn't ask for a better dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Robert, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Staff was very professional and efficient.

Staff was very professional and efficient. Down to earth, made me feel comfortable and not pressured.

Staff was very professional and efficient.

Staff was very professional and efficient. Down to earth, made me feel comfortable and not pressured.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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This Dealership was Outstanding.

This Dealership was Outstanding. Our Sales Associate Brandon Brown was Awesome. I highly recommend this location for Quality Sales !!

This Dealership was Outstanding.

This Dealership was Outstanding. Our Sales Associate Brandon Brown was Awesome. I highly recommend this location for Quality Sales !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Sharriff was amazing, he's very friendly and personable.

Sharriff was amazing, he's very friendly and personable. He answered all the questions and even gave me other important information that I didn't think to ask. The process went smoothly and I didn't feel overwhelmed, even though it was my st time buying a car.

Sharriff was amazing, he's very friendly and personable.

Sharriff was amazing, he's very friendly and personable. He answered all the questions and even gave me other important information that I didn't think to ask. The process went smoothly and I didn't feel overwhelmed, even though it was my st time buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Sharriff did an amazing job getting us into a vehicle

Sharriff did an amazing job getting us into a vehicle that worked for me and my family. He was timely and paid attention to the details that mattered most to us. We have two small kids, and he even found ways to entertain them while we filled out the paperwork.

Sharriff did an amazing job getting us into a vehicle

Sharriff did an amazing job getting us into a vehicle that worked for me and my family. He was timely and paid attention to the details that mattered most to us. We have two small kids, and he even found ways to entertain them while we filled out the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Sharrif was very professional and very patient with me.

Sharrif was very professional and very patient with me. He helped me find the perfect car and I am very grateful for his patience and the way he answered my questions. Great dealership all around!!

Sharrif was very professional and very patient with me.

Sharrif was very professional and very patient with me. He helped me find the perfect car and I am very grateful for his patience and the way he answered my questions. Great dealership all around!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Rachelle, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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