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Send me a message - How can I help you?","emailTxt":"jferraiuolo@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":79,"imageUrl":"https://cdn-user.dealerrater.com/images/d0c8a3822b39.jpg","drDealerId":22297,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"1451606400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":421590,"personPtyId":32824382,"firstName":"Joseph","lastName":"Perry","titleText":"Sales Associate","shortBioText":"I've been at Heritage in Owings Mills since 1998 ... and I'll still be here after you buy your car! 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Since I've worked here they have grown from 8 to 80 dealerships. Its a great outfit to deal with. I have gone from 3 children to 3 children and 5 grand children.","emailTxt":"rtroxell@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/0e3a1ec09fc5.jpg","drDealerId":22297,"dealerEmpStartDtUtc":"794016000","industryStartDtUtc":"794016000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478730,"personPtyId":37194378,"firstName":"Shandly","lastName":"Blair","titleText":"Sales Consultant","emailTxt":"shandlyblair@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/80ae64e8abda.jpg","drDealerId":22297,"dealerEmpStartDtUtc":"1512086400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":421535,"personPtyId":32672477,"firstName":"Dale","lastName":"DeSombre","titleText":"Wholesale Parts Manager","emailTxt":"ddesombre@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/50ed00affadc.jpg","drDealerId":22297,"dealerEmpStartDtUtc":"1430438400","industryStartDtUtc":"1041379200","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":421600,"firstName":"Nelson","lastName":"German","titleText":"Cashier","emailTxt":"ngerman@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/e627f0e3157f.jpg","drDealerId":22297,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":421531,"firstName":"Breion","lastName":"Riddick","titleText":"Jr. Special Finance Coordinator","emailTxt":"briddick@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/fa181fca6797.jpg","drDealerId":22297,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":421538,"personPtyId":32672493,"firstName":"Ernest","lastName":"Ford","titleText":"Counterperson","emailTxt":"eford@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b64c58df4f5d.jpg","drDealerId":22297,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":421593,"firstName":"Kristin","lastName":"Parker","titleText":"Special Finance Manager","emailTxt":"kblair@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/366367d8dd6d.jpg","drDealerId":22297,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":421594,"firstName":"Lev","lastName":"Shapiro","titleText":"Special Finance Manager","emailTxt":"lshapiro@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22297,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":421596,"personPtyId":32673745,"firstName":"Linda","lastName":"Schreck","titleText":"Warranty Administrator","emailTxt":"lshreck@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/0e0f1b5223d8.jpg","drDealerId":22297,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":421610,"personPtyId":32673747,"firstName":"Ryan","lastName":"Young","titleText":"Counterperson","emailTxt":"ryanyoung@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22297,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":421619,"personPtyId":32672326,"firstName":"Timothy","lastName":"Gardner","titleText":"Counterperson","emailTxt":"tgardner@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/c3d84cdebb44.jpg","drDealerId":22297,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":421621,"firstName":"Timothy","lastName":"Sokoloski","titleText":"Sales Manager","emailTxt":"TSOKOLOSKI@MILEONE.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/2d50d143c6a6.jpg","drDealerId":22297,"certifiedEmployee":false,"deptDscrp":"Management"}]

Heritage Chrysler Jeep Dodge RAM Owings Mills

4.9 out of 5 (4.9) 1485 reviews

Dealer on Cars.com since June 1999

Currently in stock!

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New Used Service

Today's Hours

Sales
Service Closed
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 3:00 PM
Sun Closed

Reviews

4.9 out of 5 4.9
1485 lifetime reviews. Includes reviews of Heritage Chrysler Jeep Dodge RAM Owings Mills from DealerRater.com
  • July 11, 2015

    They made me feel comfortable and I felt I received a fair price, In and out in 3 hours! Thanks Chris Burnette!!!! There wasn't one question I asked t...hat he couldn't answer!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    Thanks so much for leaving us the awesome review! That is exactly what we like to hear! Come back and see us again soon at Heritage Chrysler Jeep Dodg...e RAM Owings Mills!


  • 4.8 out of 5
    May 17, 2018

    Joe did an awesome job finding a Jeep I wanted that fit my budget. He took the time to explain the new options. This is our 3rd car from Joe and our 5...th from Heritage.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
  • 4.6 out of 5
    May 16, 2018

    From making the appointment to dropping off my vehicle to picking it up, my experience was entirely satisfactory. Everyone was courteous and friendly ...while also being professional and competent. This is not my first Heritage CJDR service and each time you guys have transformed what is for most people an unwelcome chore into a manageable experience. Thanks for making the task of caring for my car so comfortable.

    5.0 out of 5
    Customer Service
    4.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Heritage Chrysler Dodge Jeep Ram Owings Mills

    Thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can d...o for you, we are happy to help! If you have any further questions, please give us a call. We're always happy to help! Take care!


    Employees Worked With
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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Heritage Chrysler Jeep Dodge RAM Owings Mills from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Tire Rotation

    $19.95

    Brake Inspection

    Complimentary

    Multi-Point Inspection

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 572 Offers on 17 Models

About Our Dealership

Dealer on Cars.com since June 1999

Here at Heritage Chrysler Jeep Dodge RAM Owings Mills our primary concern is the customer satisfaction.

We are located at 11212 Reisterstown Rd. in Owings Mills. Come see why over 1000 customers have given us positive reviews online! Our commitment to customer service is second to none and that's why our Owings Mills dealership is one of the premier Chrysler, Dodge, Jeep and Ram dealers in Maryland!

We invite you to shop our website at www.heritagedodge-jeepowingsmills.com, where you will find a great selection of new and used Chrysler, Dodge, Jeep and Ram vehicles including the 300, Town & Country, Challenger, Grand Cherokee and Ram 1500.

"Ask Us About Our Upgrade Event!"

Top Reviewed Employees

Heritage Chrysler Jeep Dodge RAM Owings Mills
11212 Reisterstown Rd Owings Mills, MD 21117
New (888) 904-7208
Used (888) 485-6456
Service (866) 242-9666
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