McKenna VW Cerritos

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

McKenna VW Cerritos Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 8:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since September 2012

McKenna Volkswagen is a family owned company and has served Southern California since the early 1950s. The goal of our Center is to provide sales, service, and parts to you at the lowest possible price without sacrificing quality.

...



Centrally located in Southern California, McKenna Volkswagen is on Studebaker Road, just off the 605 freeway in Cerritos.

Our commitment is to make your automotive shopping or repair service a wonderful experience.

"We possess a competitive spirit and strive to be stronger and better. We are committed to providing unparalleled customer satisfaction and increased standards of excellence."

"You Can Test Drive Anywhere, BUT PEOPLE BUY HERE."

Service

Oil, Filter Change

$79.95

Tire Rotation

$30

Multi-Point Inspection

Complimentary

Fuel Injector Service

$149

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
44 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    June 24, 2019

    As we are out of state shoppers our buying process was done via phone calls and email. On Saturday we called and spoke to Franco about purchasing a car... they had listed on the site. He had my husband credit pulled as we were financing the car. We were Ppro ed and he said financing would call us to confirm numbers and finish the contract. Waited the rest of the day, but no call back. Called and left a message the next day, still no word. Emailed Franco Monday to ask what was happening, he sends back an email saying the car had been sold yesterday. He did apologize but said his manager made the decision. So now we have a hard inquiry on our credit, and no vehicle...and would never have know because no one bothered to ever contact us back about not only the contract we were placing, but that they were selling it to someone else, a day after we had started the buying process. Worst customer service, worst communication, and worst car buying experience....hands down!

    1.0 out of 5
    Customer Service
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    Quality of Repair
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Kelly, We are displeased to hear about your recent negative experience with us here at McKenna VW Cerritos. We would really like to hear more f...rom you. If you could please contact our customer service management team directly, we would like to do all that we can to help turn your experience around for the better. We sincerely look forward to hearing from you! customerservice@mckennacars.com

  • 1.0 out of 5
    June 14, 2018

    I live in Ventura county. Found car I want but asked salesman to confirm one most important feature before I made 2 hour drive. Said he did. When I... got there, the feature was OBVIOUSLY in poor condition and needed repair. Promised me South Bay Mini would inspect and advise. Never heard back despite my repeated follow ups. Bought another car at different dealer. Felt McKenna just did not care one bit about me or my time.

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Steven, We're displeased to read that it didn't work out with the pre-owned MINI we have for sale here at McKenna VW Cerritos. We're happy to ...hear that you bought a car, but we do wish it could have been with us. Please feel free to email us any additional feedback about your time because we'd love to learn from this experience. We look forward to hearing from you. customerservice@mckennacars.com

  • March 23, 2018

    Exceptional service by Glen. He was very pleasant and willing to work with us and come to an agreement, all in a very prompt manner. Would definitely recommend... to others.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, and thanks for sharing your recent 5 star experience with us here at McKenna VW Cerritos! Thanks for being a part of the McKenna Family, and we... sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead!

  • 4.0 out of 5
    March 23, 2018

    McKenna customer service is very good! They did the service I need efficiently.

    5.0 out of 5
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    5.0 out of 5
    Quality of Repair
    5.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, and thanks for sharing your recent positive experience with us here at McKenna VW Cerritos! Thanks for being a part of the McKenna Family, and ...we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead!

  • 5.0 out of 5
    March 22, 2018

    I came in to buy the Passat that I was leasing because I loved the car so much! They made the buying process painless and pleasant.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, and thanks for sharing your recent 5 star experience with us here at McKenna VW Cerritos! Thanks for being a part of the McKenna Family, and we... sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead!

  • 5.0 out of 5
    March 19, 2018

    I have a 2009 VW CC which recently had the EPC light turn on/off randomly during times of idle. I called VW Cerrritos and spoke with Spencer who explained... what could be the possible causes for the light turning on. He recommended I try to replicate the problem before bringing the car in if it was safe to do so, this would prevent me from losing money if the problem didn't show up during the diagnostic. I decided to purchase an affordable OBDII reader that worked through an app on my phone and was able to retrieve a code for a camshaft sensor. I told Spencer my findings and got an appointment set up for the next day at 8am. The car was diagnosed quickly and was back to me the same day of drop off. This process included diagnosing the problem, calling the warranty service for an "OK", repairs, and waiting for the warranty to send payment after the repair was done. I'm not sure were the Camshaft sensor in my car is but that is a quick turn around considering all parties involved. I was provided with a ride home after drop off and a ride to pick up my vehicle which really made things so much more convenient. If a 6th star was possible I would just for the customer service alone. I thank you again Spencer and all the service members involved for taking care of my VW and giving me peace of mind.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, and thanks for sharing your recent 5 star experience with us here at McKenna VW Cerritos! Thanks for being a part of the McKenna Family, and we... sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead!

  • 5.0 out of 5
    March 5, 2018

    Spencer was very helpful and excellent worker whom I knew for a long time. I always g to McKenna Cerritos for service because I have been their client... for more than 25 years.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, and thanks for sharing your recent 5 star experience with us here at McKenna VW Cerritos! Thanks for being a part of the McKenna Family, and we... sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead!

  • 5.0 out of 5
    March 5, 2018

    Brought my car in because it needed to get serviced. Debbie was very helpful through the process, she sent me pictures and gave me helpful recommendations.... Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, and thanks for sharing your recent 5 star experience with us here at McKenna VW Cerritos! Thanks for being a part of the McKenna Family, and we... sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead!

  • 5.0 out of 5
    February 26, 2018

    Francisco Ortiz did an excellent job with the purchase of the car. I was buying the car for my wife and was in the process of relocating to CA. He accommodated... my schedule and ensured that the car I wanted to buy was available.

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, and thanks for sharing your recent 5 star experience with us here at McKenna VW Cerritos! Thanks for being a part of the McKenna Family, and we... sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead!

  • 5.0 out of 5
    February 26, 2018

    The service was great. Glen was our sales associate and he did an amazing job. Honestly he made feel very comfortable and he did his best to get a good... deal on our new vehicle. Thank you for being flexible and doing the best to get us a new car. Best regards.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, and thanks for sharing your recent 5 star experience with us here at McKenna VW Cerritos! Thanks for being a part of the McKenna Family, and we... sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead!

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