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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 9:00 AM - 8:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

2.7
54 lifetime reviews. Includes reviews of McKenna VW Cerritos from DealerRater.com
  • Above and Beyond

    I came to this dealer to get my car serviced, it was an extremely smooth transaction and it was all thanks to Yessenia in the service department. ...

    Dealer Response

    Hi aguilardanielle, Thank you for the feedback left here. We strive to provide top-notch service and I am glad that Yessenia came through for you...


    Show Full Review

    I came to this dealer to get my car serviced, it was an extremely smooth transaction and it was all thanks to Yessenia in the service department. She was thorough and attentive to my needs, I would recommend this dealer to anyone to needing VW assistance! The parts department was also extremely helpful with all my thousands of questions, and had everything I needed in stock and installed same day.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi aguilardanielle, Thank you for the feedback left here. We strive to provide top-notch service and I am glad that Yessenia came through for you! I am pleased that your experience was positive and that you left happy. We hope to see you again in the future. Sincerely, Neil Okun General Manager McKenna VW


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  • Terrible customer service and lying car sales manager
    March 29, 2017

    Worst car buying experience I've ever had! I've bought cars from Toyota, Kia, Honda, and Ford and they were all great! This dealership just wants ...

    McKenna Volkswagen Cerritos

    Hello, We're extremely displeased to read about your recent sales experience with us here at McKenna VW Cerritos. We take these reviews very se...


    Show Full Review

    Worst car buying experience I've ever had! I've bought cars from Toyota, Kia, Honda, and Ford and they were all great! This dealership just wants to take your down payment then take away the car! So furious and embarrassed for your business practices....to the sales manager, stop wasting people's time you obviously have no business skills

    Does not recommend this dealer
    McKenna Volkswagen Cerritos

    Hello, We're extremely displeased to read about your recent sales experience with us here at McKenna VW Cerritos. We take these reviews very seriously, and I'd like to let you know that your review has been sent to the management here at McKenna Cars. Thanks for sharing your feedback, for the best way we can improve is to listen to our customers.


    Hide Full Review
  • Finance Manger is extremely rude and unprofessional
    March 28, 2017

    As soon as I began asking questions about my lease trade in the finance manager became very rude. He literally bundled up my papers and said "we'r...

    McKenna Volkswagen Cerritos

    Hello, We're extremely displeased to read about your recent sales experience with us here at McKenna VW Cerritos. We take these reviews very ser...


    Show Full Review

    As soon as I began asking questions about my lease trade in the finance manager became very rude. He literally bundled up my papers and said "we're done here." Apparently they are used to bullying customers into doing everything on their terms. Not only would I never return, I doibt that I'll ever buy Volkswagen again.

    Does not recommend this dealer
    McKenna Volkswagen Cerritos

    Hello, We're extremely displeased to read about your recent sales experience with us here at McKenna VW Cerritos. We take these reviews very seriously, and I'd like to let you know that your review has been sent to the management here at McKenna Cars. Thanks for sharing your feedback, for the best way we can improve is to listen to our customers.


    Hide Full Review
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Service & Repair

About Our Dealership

Dealer on Cars.com since September 2012

McKenna Volkswagen is a family owned company and has served Southern California since the early 1950s. The goal of our Center is to provide sales, service, and parts to you at the lowest possible price without sacrificing quality.

Centrally located in Southern California, McKenna Volkswagen is on Studebaker Road, just off the 605 freeway in Cerritos.

Our commitment is to make your automotive shopping or repair service a wonderful experience.

"We possess a competitive spirit and strive to be stronger and better. We are committed to providing unparalleled customer satisfaction and increased standards of excellence."

"You Can Test Drive Anywhere, BUT PEOPLE BUY HERE."