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Used 888-349-0994 Email Dealer
Service 888-881-4738

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Sales 9:00 AM - 9:00 PM
Service 8:00 AM - 5:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 9:00 AM - 8:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.1
Average based on 12 reviews.
  • Above and Beyond

    I came to this dealer to get my car serviced, it was an extremely smooth transaction and it was all thanks to Yessenia in the service department. ...

    Dealer Response

    Hi aguilardanielle, Thank you for the feedback left here. We strive to provide top-notch service and I am glad that Yessenia came through for you...


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    I came to this dealer to get my car serviced, it was an extremely smooth transaction and it was all thanks to Yessenia in the service department. She was thorough and attentive to my needs, I would recommend this dealer to anyone to needing VW assistance! The parts department was also extremely helpful with all my thousands of questions, and had everything I needed in stock and installed same day.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi aguilardanielle, Thank you for the feedback left here. We strive to provide top-notch service and I am glad that Yessenia came through for you! I am pleased that your experience was positive and that you left happy. We hope to see you again in the future. Sincerely, Neil Okun General Manager McKenna VW


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  • NOT GOOD AT ALL!!!

    Not good at all. Would not let me test drive the car at all. wanted to run a credit check. I asked sales person to call if the price drops. price ...


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    Not good at all. Would not let me test drive the car at all. wanted to run a credit check. I asked sales person to call if the price drops. price went down he didn't call me. Called me on Monday to see if I was still interested when the car was already sold, and he didn't check first.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • McKenna Cerritos restored my faith

    I wanted to take some time to give give MAJOR kudos to McKenna Volkswagen in Cerritos and in particular the Fleet Manager Garrett Osborne. Our exp...

    Dealer Response

    Hi Pam Rein, Thank you for leaving this raving review! It's great to hear that Garrett delivered an exceptional customer service experience and t...


    Show Full Review

    I wanted to take some time to give give MAJOR kudos to McKenna Volkswagen in Cerritos and in particular the Fleet Manager Garrett Osborne. Our experience from start to finish was exceptional. Obviously, Garrett has considerable sales and customer service background. I came with my daughter the first evening and he was very attentive, giving us all the attention we required. We came back the following Monday evening to look at a GTI but decided to look at several other models. After several test drives we decided on the Golf TDI SE. The purchase experience is always laborious at a dealer but with proper preparation, the whole deal took only 2 1/2 hours, start to finish! This was thanks in no small part to Garrett following the deal all the way through until we drove away. We cannot recommend Garrett and McKenna Volkswagen highly enough!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Pam Rein, Thank you for leaving this raving review! It's great to hear that Garrett delivered an exceptional customer service experience and that he was able to help you and your daughter get into a new Golf TDI SE. Have fun driving your new car and we hope to see you again in the future. Sincerely, Neil Okun General Manager McKenna VW


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About Our Dealership

Dealer on Cars.com since September 2012

McKenna Volkswagen is a family owned company and has served Southern California since the early 1950s. The goal of our Center is to provide sales, service, and parts to you at the lowest possible price without sacrificing quality.

Centrally located in Southern California, McKenna Volkswagen is on Studebaker Road, just off the 605 freeway in Cerritos.

Our commitment is to make your automotive shopping or repair service a wonderful experience.

"We possess a competitive spirit and strive to be stronger and better. We are committed to providing unparalleled customer satisfaction and increased standards of excellence."

"You Can Test Drive Anywhere, BUT PEOPLE BUY HERE."