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(66 reviews)

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Have a fleet of trucks, took one in with bad brakes,...

Have a fleet of trucks, took one in with bad brakes, asked them to do the brakes, do a full inspection of the truck as when its down it costs me money, asked them to check trans and do a service, check u joints, check rear end as something shutters when taking off with a load, asked for a full service while there. They called me back said brakes were bad (yup thats why I brought it there) 1800+ dollars so I asked about the rest they said until the brakes were fixed they couldnt tell about anything else, so I went down and picked it up. Tires were even removed, I suspect someone drove it in the shop and said brakes grinding (yup again) went to pay they said $197 I said for? guys spent more than an hour and a half, ok so why do you not have a single diagnosis other than the obvious I told you about, why was there no service nothing, notta.. nothing on the invoice other than couldnt duplicate.. No way they spent this time on our truck, and not had a single diagnosis. I guess because I picked it up, they figured they would pork me. Thats ok their loss

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Excellent quality sales department. Made trading car and...

Excellent quality sales department. Made trading car and new car purchase a smooth easy process. They took care of installation of tonneau cover and spray in bedliner. Very happy with the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I highly recommend purchasing your next vehicle from...

I highly recommend purchasing your next vehicle from Stephens CDJR of Bennington. The customer service from Blake and Jason was top notch. They answered all of my questions, were easy to communicate with, and got me in and out of the dealership in record time. You guys are amazing and looking forward to doing business with you in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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By far the top dealership. I loved the customer service...

By far the top dealership. I loved the customer service and accommodations they made. I recommend this place 100 percent customer satisfaction based on personal experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very Satisfied

I went down looking for a new truck and talked with Blake as we have for our last four vehicles purchased at Stephens. Blake showed us what he had, let us test drive it and finalized the deal. We had our new truck the next day. No haggling, no pressure just pleasant to do business with. We will keep coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Blake McKee was extremely helpful, start to finish. This was my first time leasing rather than buying, but everyone was very helpful. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!

5 Stars to the service team at Stephens Jeep in Bennington VT! I have a 2014 Wrangler and love it! Had my first real service related issued this week. Jason got my Jeep right in, did the evaluation, and fixed it same day! Very pleasant staff. Ride back to work from David until service was complete. Also very nice. Never fun to have to get a repair, but Jason and the staff took the stress away! (and I will be looking at those Gladiators when they come out in 2020 Jason!) Thanks for making a service visit "not so bad".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Went looking for a new/used vehicle

My wife and I went to Blake and Jason looking for a vehicle for her. They bent over backwards to help us and gave us a great deal. The level of service we have received from them over the years is why we will keep coming back to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeep Lease

Very helpful sales consultant, Caccious. Went above and beyond to make sure I understood all of my options and made the right decision. Overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeep Lease

Very helpful sales consultant, went above and beyond to make sure I understood all of my options and made the right decision. Overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.