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Grainger Nissan

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (522 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (522 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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All good

Thank you for your nice service when I wanted it. I called around 11 am And was able to get a appointment at 2 pm on the same day. Car looked like new after the service and car wash and dry. Looking forward to my next appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding

I arrived at 4 pm and was driving my new vehicle home at 6 pm. An all around great experience from pricing to the Customer service. I will definitely recommend Grainger Nissan to everyone, as well as return for my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly and helpful.

The whole staff was very friendly, many employees not helping us directly still greeted us and made us feel at home. The whole process went very quickly and smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

The whole buying experience from start to finish was absolutely EXCELLENT! Salesman, Finance Department, everyone involved was awesome. Showroom was warm and inviting and made you feel relaxed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Usual Great Service

Efficient checkin, shuttle ride, on time pickup and car complete as promised. I was treated well as always when bringing my car in for service at Grainger.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

wonderful

it was easy, made appt online, Got in and out within an hour, even with a car wash. Complimentary coffee and snacks a plus as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very accomodating!

Everyone at Grainger Nissan wants to be there -it is obvious they enjoy their job. Shannon my team leader kept me informed while my 2014 Rogue was in for a recall & 30K service. I will definitely return!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick

Fast was given a two hour time for service but it was done way before the time i was given great customer service as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Expediant

I had several negative experiences with another Nissan service center in the Savannah area, but I did not face these issues here. I came in as an unscheduled drop in without an appointment and was still taken care of in an expedient manner with quality work performed. I have my oil changed and tires rotated with and was told my vehicle would be ready at 9:45 A.M. as I arrived at 8:30 A.M. and my vehicle was completed with a multiple point inspection and car wash at 9:10 A.M. I strongly urge other Nissan owners to have their vehicles serviced at Grainger Nissan of Savannah over Vaden Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding Customer Care

Very professional and everyone was super friendly and they keep in touch with you during the entire process. What a pleasure in comparison to the previous facility I used in the past, Grainger Nissn employees truly care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.