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Don Vance Chrysler Dodge Jeep Ram

(78 reviews)
Visit Don Vance Chrysler Dodge Jeep Ram
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–6:00pm
Tuesday 8:00am–7:00pm 8:00am–6:00pm
Wednesday 8:00am–7:00pm 8:00am–6:00pm
Thursday 8:00am–7:00pm 8:00am–6:00pm
Friday 8:00am–7:00pm 8:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (417) 943-8649 (417) 943-8649
Used (417) 943-8382 (417) 943-8382
Service (417) 943-8386 (417) 943-8386

Reviews

(78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Vance Chrysler Dodge Jeep Ram from DealerRater.

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Unacceptable used car experience.

Bought a 2015 Ford Edge from Don Vance Jeep in June 2022 (approximately 3,000 miles ago). Now Don Vance Ford says we need a new engine to the tune of approximately $7,000. They say they changed the engine oil, but the oil dipstick is seized in the engine and they didn’t put a oil change sticker on the windshield. My fault for not checking on that. I would not recommend this dealership for any business. They’re not even willing to help me out with a trade in without discounting their offer by the full price of a new engine

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a 2015 Ford Edge from Don Vance Jeep in June 2022

Bought a 2015 Ford Edge from Don Vance Jeep in June 2022 (approximately 3,000 miles ago). Now Don Vance Ford says we need a new engine to the tune of approximately $7,000. They say they changed the engine oil, but the oil dipstick is seized in the engine and they didn’t put a oil change sticker on the windshield. My fault for not checking on that. I would not recommend this dealership for any business. They’re not even willing to help me out with a trade in without discounting their offer by the full price of a new engine

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Easy car buying process.

Michael Hartman made the buying process a breeze. He was up front on prices and easy to talk to throughout the buying process. Easy to work with and took all the hassle out of getting a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very friendly great prices go see Mitch

Very friendly down home service. Great prices Mitch was excellent kept good communication throughout the process. Go see them today in Marshfield ask for Mitch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easiest Buy Ever!

Best and easiest buy ever. Just low key and professional. No pressure or b.s. you feel like you’re being listened to, not sold. Mitch is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Don Vance did a great job

Mitch was great in getting us in our new 2021 Jeep Grand Cherokee L. They were easy to work with and super fast! It was a smooth process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service, Very nice truck. Very help

Spoke with Mitch about buying a Ram 2500, he was very helpful and the process was easy. Would come back here again if I needed a new truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying a truck

Bought a beautiful, barely used F250. Mitch was great to work with and the buying process was easy. Maybe too easy! Fair priced in an overpriced market

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I <3 DON VANCE

This dealership is the most upfront and honest dealership I have ever worked with. I’ll never visit another lot, ever! Bryce was our salesman and did a great job, Eric, Brent and Andy all did a wonderful job getting the deal done in timeless manner. Throughly enjoyed the entire process here at DON VANCE CDJR

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought a new Jeep

Great experience. Brian Fritz was an awesome person to work with. He helped us build a new jeep. We got everything we wanted. We ordered it and it came within 9 weeks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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