Reviews
Write a reviewWorst Experience
Horrible customer service. Got my first car in March of 2023. I only had my car less than 20 days and it had already given me issues with the engine.
Worst Experience
Horrible customer service. Got my first car in March of 2023. I only had my car less than 20 days and it had already given me issues with the engine.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Makes car shopping easier at Elite Auto Sales👍👍
I'm happy with my car. The service was awesome,my concerns were met. I would gladly tell others about Elite . They make car shopping convenient and stress free
Makes car shopping easier at Elite Auto Sales👍👍
I'm happy with my car. The service was awesome,my concerns were met. I would gladly tell others about Elite . They make car shopping convenient and stress free
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2010 mazda3 purchase
Michael D. Purchased a mazda3 from this dealer. I noticed after driving the mazda a couple of days there was a problem with the steering of the mazda3 and I brought it to their attention. I made several trips to their shop while they replaced parts to fix and correct the problem with the vehicle. ( The problem still exist). I found out later the front wheel bearing is bad. I called Elite auto sales and was told someone from service would call me back. ( Never received a call back). Very disappointed with the outcome to resolve the problem with the vehicle. I paid $7500 for the car plus $250 for a set of tires from them. I was also told I got what I paid for ($7500) not a nine or twelve thousand dollar car. The staff at Elite auto sales has great customer service., but my issue and the problem with the mazda3 was never resolve.
2010 mazda3 purchase
Michael D. Purchased a mazda3 from this dealer. I noticed after driving the mazda a couple of days there was a problem with the steering of the mazda3 and I brought it to their attention. I made several trips to their shop while they replaced parts to fix and correct the problem with the vehicle. ( The problem still exist). I found out later the front wheel bearing is bad. I called Elite auto sales and was told someone from service would call me back. ( Never received a call back). Very disappointed with the outcome to resolve the problem with the vehicle. I paid $7500 for the car plus $250 for a set of tires from them. I was also told I got what I paid for ($7500) not a nine or twelve thousand dollar car. The staff at Elite auto sales has great customer service., but my issue and the problem with the mazda3 was never resolve.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Manager is terrible at returning calls
Tommy was looking for a technician Was reluctant to show me work environment. Said he would call one way or the other. The man never returned my call. Common courtesy says, if you found someone else you don't leave someone else hanging.
Manager is terrible at returning calls
Tommy was looking for a technician Was reluctant to show me work environment. Said he would call one way or the other. The man never returned my call. Common courtesy says, if you found someone else you don't leave someone else hanging.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding Customer Service
Cannot say enough good things about these folks. The buying experience was easy, thorough, and clear. I had a few issues after buying the car (missing owner's manual and jack) which they immediately responded by saying, "No worry, we will make it right; ordering both and having them shipped directly to your house." Their customer service is the best I have ever seen. Highly recommend them for anyone's next vehicle. Great job
Outstanding Customer Service
Cannot say enough good things about these folks. The buying experience was easy, thorough, and clear. I had a few issues after buying the car (missing owner's manual and jack) which they immediately responded by saying, "No worry, we will make it right; ordering both and having them shipped directly to your house." Their customer service is the best I have ever seen. Highly recommend them for anyone's next vehicle. Great job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
350 Nilsson 350z beautiful dealer so nice & helpfu
Salesman so nice & helpful presently helping me find another. Hopefully. Nisson 350 z. I wouldn't trade any were else there great and always keeping me up to date on what they have in stock
350 Nilsson 350z beautiful dealer so nice & helpfu
Salesman so nice & helpful presently helping me find another. Hopefully. Nisson 350 z. I wouldn't trade any were else there great and always keeping me up to date on what they have in stock
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Finance Manager (Brian Mitchell)
Brian Mitchell made it happen for me at a very critical time. He went to bat for me and I couldn't believe my ears that day he called with the good news. Brian Mitchell should run for president. All the staff seemed to go to bat for me. Awesome people at Elite and especially Brian Mitchell !
Finance Manager (Brian Mitchell)
Brian Mitchell made it happen for me at a very critical time. He went to bat for me and I couldn't believe my ears that day he called with the good news. Brian Mitchell should run for president. All the staff seemed to go to bat for me. Awesome people at Elite and especially Brian Mitchell !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great price, great customer service
Just bought a Jeep Compass yesterday. It is an awesome car and great price, low miles. It drives like new. Elite answered all my questions, let me take time test driving and deciding. I looked at 7 Jeep Compass and they were best price with lowest miles. A special thanks to finance manager who got me a low rate and answered all my husbands questions.
Great price, great customer service
Just bought a Jeep Compass yesterday. It is an awesome car and great price, low miles. It drives like new. Elite answered all my questions, let me take time test driving and deciding. I looked at 7 Jeep Compass and they were best price with lowest miles. A special thanks to finance manager who got me a low rate and answered all my husbands questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Delightful experience with elite auto sales!!
I very recently brought my pre owned car from elite auto sales and I am very happy with the customer service. The staff are very user friendly too and they ll help I choose the RIT car
Delightful experience with elite auto sales!!
I very recently brought my pre owned car from elite auto sales and I am very happy with the customer service. The staff are very user friendly too and they ll help I choose the RIT car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Yaaaaay!
Quick processing, affordable financing, and adorable cars! I strongly recommend Elite Auto Sales to first time buyers like myself!
Yaaaaay!
Quick processing, affordable financing, and adorable cars! I strongly recommend Elite Auto Sales to first time buyers like myself!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase